I am the original owner of a 2018 Jeep Grand Cherokee with 45,000 miles on it (it is out of the warranty period). About 9 months ago, I notice a portion of the center screen becoming delaminated. Then about 4 months ago, the screen started to act up - ghost pressing certain areas of the screen, without me touching it (automatically turning up the volume, turning on heated seats (in Florida), changing audio sources, changing the gps, etc.). It's extremely distracting when I drive. Last week, it even dialed 911 on its own while I was driving it. I contacted Jeep Cares and was instructed to take it into a dealer for a diagnostic check. They are charging me $190 for this. Even when they find the screen defective, I'm fearful that I will be charged the $1,600-$2,000 to have it replaced. This is a very known issue among Jeep/Chrysler owner - many forums like this (https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/) prove it. Even though I am out of warranty, I feel that this should be recalled and covered at no charge (including the diagnostic check) since it's a major safety issue. The screen was defective to begin with - and after driving it for a few year, the defects were finally known. This needs to replaced ASAP before a severe accident takes place.

- Macedonia, OH, USA

All features of the radio and heating and cooling system on my vehicle Do not properly work. The heat will switch to air at full blast without touching anything. The radio will switch between channels or stop working. You also cannot touch the screen to toggle. Or just the volume. this is extremely dangerous as it happens out of nowhere as you are driving. It is clear when looking online that this is a common issue. This is extremely dangerous. I have reported this to the dealership but they said they have not seen this issue. This is clearly not the truth since it-??s so easy to Google and see numerous reports of the same incident.

- Norwalk, IA, USA

Screen delaminating, it is causing havoc on my driving with the screen having a mind of its own!

- Jackson, MI, USA

The unconnect stop working and the radio went black

- Terrytown, LA, USA

The UConnect in the vehicle delaminated, which caused a crack on the screen. Due to that, the back up cameras do not work & the controls for most things in the vehicle are unable to be used now because they are all connected via the UConnect.

- Townsend, DE, USA

The UConnect radio has delaminated and is available for inspection. Due to the delamination of the UConnect system it will randomly change channels, replace channels, and will skip around to other parts of the system. This issue does not always occur and is random and unkown when it may happen. When the system does this it is a distraction to the driver and could cause a potential incident. This appears to be a known issue with 2018 Jeep Grand Cherokees and Dodge Ram pick up trucks based on a google search. There are several threads that discuss the issue and the safety concerns it may cause. There were no warnings of the issue. The delamination has been a slow process and was unaware of the issues that it could cause with changing stations and other items randomly.

- Maryville, TN, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while starting the vehicle the PCM warning light illuminated. The dealer was contacted, and the dealer stated that the vehicle was previously serviced under NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) and that the contact had to pay out of pocket for all future repairs. The manufacturer was contacted but provided no assistance. The failure mileage was 70,000. The contact stated that the vehicle was serviced at the dealer per the recall but is experiencing issues. A warning light keeps appearing even after the vehicle's powertrain control module was reprogrammed.

- Sunland, CA, USA

The vehicle continues to not start. Replaced both batteries (main & auxiliary) in two days later the vehicle would not start without a jump. Checked the alternator and used a voltage meter to test all fuses. Also was placed on a diagnostic machine nothing detected. The vehicle will run for a couple of days with no problems and then will not start. Took the vehicle in for the recall. The dealership fixed the recall and now the antilock brake sensor light is on and the slippery when wet light is on. I have been told by a mechanic that there has been an TSA stating the TIPM is known to be defective. I have been told the TIPM (fuse box or brain) can cost 600-1000 to replace. The vehicle only has 80000 miles on it. This problem should not be a consumer issue when it has been identified as product defect. Please help.

- Wichita Falls , TX, USA

I have had a problem with the vehicle just shutting down while driving and it seems to have a wiring issue to the oem fuse box which keeps blowing the fuse. I see in 2018 there is a recall on the wiring but when I put my vin in it doesn't show that? I was on the highway and the vehicle shut off while driving and almost got killed with my granddaughter in the back seat when the vehicle behind me swerved into the fast lane and hit a part of the guardrail. I couldn't even put emergency lights on because the power died on every thing

- Putnam, CT, USA

Uconnect System Malfunction/Delamination: EXTREME SAFETY ISSUE: 1. Screen freezes and fails to project image onscreen while backing up. 2. Independent of operator touching screen: --system turns on/off. --increases/decreases volume. --changes stations, and media modes. --navigation frequently freezes during critical intersections. --climate control inaccessible. --randomly dials 911 and other random phone numbers. 3. UConnect fails to turn off even after leaving vehicle. Vehicle is primarily driven by inexperienced 17-yr-old driver. He gets disoriented when back-up camera freezes causing him to stop/park/restart vehicle very possibly in harms way. He has consistently complained about how distracting it is to try to control the system malfunctions while driving. Very often needing to pull over in areas that may not be safe. I have called Jeep Cares, FCA Recall Assistance Center, and visited Dealer Parts Dept and Service Dept. They are aware of but refuse to address the problem in spite of NUMEROUS COMPLAINTS ONLINE until I pay them non-refundable $195 for them to officially diagnose a known problem and activate my case. I have a video taken in early 2021 (before end of warranty) thats illustrates some of the issues, but could only upload a still image below.

- Pearl River, NY, USA

the uconnect screen is bubbling and de laminateing and causing the display to randomly change to all different screens from radio to heat to clock to navigation constantly changing cannot work the navigation, climate control, or radio or any he controls

- Staten Island, NY, USA

The Uconnect system laminate bubbles and as such, the system has a phantom buttom touch every few seconds. While driving, this results in an audible ding, the navagation no longer is visible, you are unable to use the backup cameras. I have also been in a situation where it turned on the seat and steering wheel heating and I was unable to turn it off. This is a very wide spread issue and is an incredible safety hazard when driving. It effectively makes it not possible to control the electronics of the vehicle while driving. I urge anyone reading this who does not think this is a huge issue to try driving one of these vehicles while this is happening. I used to drive over 20K miles a year with my previous vehicle. This issue started a month after I bought this vehicle from Vroom. As such, I have driven less than 1,200 miles in 18 months. I am incredibly surprised that this has not been recalled yet. I am trying to upload a video of it but it will not let me. This is a MAJOR problem.

- Baltimore, MD, USA

The electrical system per the on-dash guide shows a voltage of 13.8 V or less than the 14.2 V and when it is less than the 14.2 V the car drives choppy, braking causes the car to jolt around even after brake work. The radiator was recently replaced and new hoses were replaced and it still has not been remedied after new brakes and new serpentine belt. The dealer did not clean all remaining radiator fluid that spilled in the bottom of the car, as the radiator had not completely been malfunctioning prior to arrival at dealer. This has probably caused some corrosion due to faulty manufacturing and use of subpar components to where this would become an issue. The air hoses continuously make noise as there is intermittent whirring. The electrical components of the car which I assume are manifested via the voltage regulator cause the adaptive cruise control/ auto stop-start to become 'unavailable' intermittently throughout driving the car. There have been recalls issued for other Jeep Grand Cherokees for the very same issues that my car is experiencing and I want this to be remedied and not at my expense.

- Danville, VA, USA

The radio changes channels on its own and dials phone numbers at random.

- Hennepin, IL, USA

The UConnect system seems to be changing setting on heating and volume controls as well as many other features. It has caused me to be very distracted while driving. It seems to be a real problem among all of the same systems. Please help!

- Palmyra, PA, USA

The contact owns a 2018 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the safety hazard warning light illuminated, and the vehicle was making abnormal sounds. The vehicle was taken to the dealer, and the dealer related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,858.

- Sunland, CA, USA

UConnect 8.4 has delaminated at the top of the screen, making it unsafe as the screen now clicks itself. Sometimes it changes the radio station or changes the time setting, or calls people randomly. The navigation system is obsolete because the screen clicks itself and reroutes destination. It is very distracting. It makes the radio and Sirius XM not usable.

- Paw Paw, MI, USA

The touchscreen has delaminated causing the radio, navigation, and other features managed through the touchscreen to be unuseable.

- Webster Groves, MO, USA

Interactive touch display screen delaminating causing ghost touching leading to functional changes in regards to switching from Heat to AC, switching navigation off and changing functions sporadically leading to distraction and difficulty operating car.

- Northfield , IL, USA

The display for the radio, navigation and other components is malfunctioning. The radio switches the station without warning and goes back and forth between FM and XM on its own. The navigation screen or a message stating "Do you want to adjust your clock settings?" pops up on the screen and then disappears. It prevents me from being able to adjust any of the settings or control the radio. The most worrying issue is that if the seat warmers are on, you are unable to turn them down or off, causing the seats to become uncomfortably hot. I have not had the vehicle inspected. There was no warning message or other symptoms before these problems became evident. They first appeared 60 days ago and have progressively increased in frequency.

- Cincinnati, OH, USA