10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
13,144 miles

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problem #73

May 282024

Grand Cherokee

  • 100,000 miles
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power intermittently. Additionally, the contact observed a burning odor inside the cabin of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the cam shaft, oil valve, and other unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

- Lakeville, MN, USA

problem #72

Jul 012024

Grand Cherokee

  • miles
Car began to shake after looking under the hood found low coolant. After replacing the coolant it continued to run low only after 1 week. After second time replacing coolant engine light came on and it was taken to a mechanic who had codes come up as misfires. After replacing spark plugs and full tune up, engine light came back on. After taking it to a dealership they found a crack in the gasket at coolant passage. Car never over heated for the crack to have happened. Also seeing many other people with the same issue at the same mileage of 72k mile or less. I believe there is an issue with the head gasket.

- Ypsilanti, MI, USA

problem #71

Jun 072024

Grand Cherokee

  • miles
My jeep has stalled on me twice attempting to go through a stop sign at a busy intersection as soon as I slowed the jeep down and then accelerated to go through the stop sign it stalled on a major hwy. no lights come on and the automatic shutoff button is turned off And for the past month the jeep hasn-??t started without either a jump or sitting a while after it was hooked to another vehicle.

- Western Grove, AR, USA

problem #70

May 202024

Grand Cherokee

  • miles
Jeep would not start. No warning lights. Towed to the mechanic. Mechanic said starter needed to be replaced. Once the starter was replaced the mechanic noted whitish smoke from exhaust when starting the Jeep. Further diagnosis he determined the Jeep needed a head gasket replacement. As other Jeep owners have stated this came with no warning. This is a safety issue in part because the vehicle is unable to start leaving the drivers potentially started in unsafe conditions. Jeep needs to post a recall for this issue. Please advise next steps?

- Holliston, MA, USA

problem #69

Mar 012024

Grand Cherokee

  • miles
Misfiring. Can't seem to get the check engine light off. Vehicle is too new to be having these sorts of issues. Diagnostic reader says 3rd cylinder misfire.

- Myrtle, MS, USA

problem #68

Mar 082024

Grand Cherokee

  • miles
Crankshaft positioning sensor I-??m sure my jeep falls into the recall I purchased it in march 24 and as soon as I drove off the lot with it the light came on got home scanned to find the cause and it-??s the crankshaft sensor

- Ben Wheeler, TX, USA

problem #67

Jan 012024

Grand Cherokee

  • miles
Been in the shop & dealer multiple times! Check engine light on for misfire in cylinder one; oil pressure sensor code. Oil case housing was replaced due to cracking! And oil pressure sensor replaced also. But still isn-??t fixed and now leaks oil. Head gasket problems. Shop informed me I-??ll need to replace loosing coolant going into my head gasket. Around 140k miles but problems occurred before! Jeep please explain why this is happening! A lot of money to fix it and problem after problem

- New Haven, WV, USA

problem #66

Apr 052024

Grand Cherokee

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" The engine block and head are warped. Radio station keeps jumping to random station when I'm not even touching it. Auto On/Off light goes on intermittently. How was your safety or the safety of others put at risk? This could be a failure and engine lock up had I not taken it in when first troubles came about. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and I'm told the one dealership has 3 THREE other vehicles the same make and model with the same issue! I've also read on forums that many other people have this affect theirs as well. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" Check engine light went on a few times, diagnosis showed multiple misfires in the cylinder. White smoke from the exhaust and vehicle shook and acted like it was going to stall upon starting.

- Sandy, UT, USA

problem #65

Mar 252024

Grand Cherokee

  • miles
Intermittent extended crank on cold starts and developed a misfire in cylinder 3 and the developed a misfire and coolant leak in cylinder 1. The dealer told me it needs a new engine due to internal engine failure. Codes p0303 and p0300. Engine only has 62,000 on it.

- Concord , CA, USA

problem #64

Jan 152024

Grand Cherokee

  • 85,599 miles
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the vehicle had failed to start. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was later able to be restarted and taken to the dealer, where it was diagnosed with a warped head gasket and an overheated radiator. The dealer replaced the left and right cylinder heads, head gasket, timing cover gasket, valve cover gasket, cam sensor gasket, upper and lower intake gaskets, exhaust gasket, EGR, spark plugs, performed an oil change, and refilled the coolant. The contact stated that her husband, who owns another 2018 Jeep Grand Cherokee, had experienced the same failure, and had the vehicle repaired at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 85,599.

- Cranston, RI, USA

problem #63

Dec 032023

Grand Cherokee

  • miles
At 47,000k miles with all maintenance being done at correct intervals. From one day to the next, check engine light came on with error code p0303; Code P0303 stands for -??Cylinder 3 Misfire Detected-?? which indicates that there have been numerous misfires in engine cylinder 3. After taking it to the Jeep dealership they told me its a cracked cylinder head. This was a fairly common issue with earlier year WK2 models, but continues to be a under-reported issue in later years.

- Miami, FL, USA

problem #62

Feb 292024

Grand Cherokee

  • miles
Multiple leaks found under the car and was brought in for emergency repair. One leak was the driveshaft, one was engine coolant and the other was the front steering column.

- Fort Smith , AR, USA

problem #61

Feb 172024

Grand Cherokee

  • miles
The alternator is pulling from the battery draining it and at 9.5 volts the car will go into safety mode where it doesn-??t turn off but it won-??t drive neither which actually happened to me on Saturday in the middle of the street luckily no car hit mines and the police helped me move it out the road. I complained to CArMax Kearny mesa the previous Friday and instead of them putting me in a loaner car and towing the vehicle they scheduled me for an appointment Monday (today) at 9:30am and never held up their end and I-??ve been carless ever since and they had my car for 6 months fixing this same problem I-??m having today.

- San Diego , CA, USA

problem #60

Dec 122023

Grand Cherokee

  • miles
I have a 2018 Jeep grand cherokee and one day it just didn't start. I had it towed to the jeep dealership and was told it was the starter. Once the job was done they service rwp said they will run a complete diagnostics on the jeep and get back to me. I got a call a few a days later saying the jeep had a blown head gasket, a leaking water pump and the coolant was leaking as well. They said the engine was a complete loss and to replace it and labor cost would be 14k. This jeep only has 40k miles on it and those are really soft miles, my wife literally works 5 minutes from our home and it's here daily driver. How is this possible, it's just plain ridiculous. Reaching out to jeep and got no help whatsoever. NEVER BUY A JEEP!

- Salinas, CA, USA

problem #59

Dec 152023

Grand Cherokee

  • miles
The head gasket gets blown with 50,000 miles for the 2018 grand jeep Cherokee high altitude. Went to jeep dealership in Downey and they said they knew it would be the head gasket they had other jeeps in the shop with that same problem, but wanted to charge 5000 just to confirm. So then we went to a mechanic in Los Angeles and they had 5 other 2018 jeeps in the shop with the same problem. The 2018 jeep grand Cherokee 3.6L is having so many problems with the head gasket at such low miles this needs to be recalled! How is it a good supposedly reliable car is breaking down so early. This is a SAFETY ISSUE IT can cause a fire !!!!

- Pico Rivera , CA, USA

problem #58

Aug 152023

Grand Cherokee

  • miles
I am writing to report a concerning issue related to the water pump in my 2018 Jeep Grand Cherokee. Recently, I discovered a significant coolant leak originating from the water pump, which has raised concerns about the safety and reliability of my vehicle. I would like to bring this matter to your attention for investigation and potential action. While this issue may be isolated to my vehicle, I believe it's crucial to ensure the safety and reliability of all 2018 Jeep Grand Cherokee models. I have taken my vehicle to an auto repair shop for repairs, and they confirmed the water pump leak. Your prompt attention to this matter is greatly appreciated, and I hope that by reporting this issue, we can contribute to the overall safety and quality of vehicles on the road. Thank you for your commitment to ensuring the safety of drivers and passengers.

- Downingtown, PA, USA

problem #57

Sep 012023

Grand Cherokee

  • miles
This vehicle will not move (intermitant problem) at times when the vehicle is placed in drive or reverse. The gear shift console and dash will flash and the vehicle is rendred useless. I have to turn off and restart the vehicle to resolve the problem. Temporary fix. It keeps happening. This vehicle has been in the shop 3 times (dealing with this issue for over a year). Noone knows what the problem is. No codes are thrown. Jeep has been contacted. Several forums I have looked at online state this problem with no resolution. The problem is someone is going to be killed or seriously injured. When it leaves me stranded in an intersection, which it did, I have a major problem. A resolution has to be found. Its not allowing me to upload video. I do have video of this happening which has been shown to the dealership and the adjuster of my extended warrenty company.

- Beavercreek, OH, USA

problem #56

Sep 132023

Grand Cherokee

  • miles
I have had 2 safety recalls open on my Jeep without remedy for over a year. FCA has failed to do anything putting me and my family at risk.

- Birmingham, AL, USA

problem #55

Mar 112023

Grand Cherokee

  • miles
The stop/start feature on my Jeep has just stopped working. The battery has been checked and rechecked and replaced. It doesn't work. The biggest problem now is the 8.4 touchscreen display that malfunctions. The GPS is connected to this along with the radio and backup camera. Other features include the phone, climate control, and other functions. The phone will randomly select contacts I am not trying to call, and the GPS will randomly set locations I am not trying to go. The screen will jump from one application to another which is extremely distracting while driving. I've tried turning the screen off completely but this isn't helpful if I'm actually using my navigation. It's dangerous.

- White Plains, MD, USA

problem #54

May 252023

Grand Cherokee

  • miles
Starting around February 23 after about 10 minutes into driving. The hot temperature lamp would show up. I pull over an it was always empty of coolant I had done that few times within one week. I also didn-??t use air conditioning for a few weeks left. An it was ok for few weeks. Then I noticed smoke coming out back pipes. Send to first reipair shop. They found Coolant in a combustion chamber They told me I should send to Jeep shop.

- Sacramento, CA, USA

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