Purchased my Grand Cherokee a couple of weeks ago. Its black on black on black. The day I drove it was a cloudy morning. By the time all was signed the sun was out. As I drove off the lot I noticed the leather was bubbled and peeling up. I contacted the dealer. I can't seem to get help but online shows this is a huge issue with the overland.

- Sun City, AZ, USA

Touchscreens are de-laminating, causing issues with radio control, backup camera and backup camera sensor system. It's a safety issue for pedestrians and other vehicles as much as it is a distraction for drivers - radio stations and settings changing while driving, etc. There is a growing number of vehicles manufactured in 2018 that have the uconnect 8.4 screen encountering this problem, including other lines such as the Dodge Ram.

- Sorrento, FL, USA

While in motion the display will freeze, and remain on and frozen even when vehicle is put in reverse, and after the vehicle is turned off, and turned on again. The last screen it was on remains. This has happened on multiple occasions last time was November of 2019, it recently happened in August 2020.

- Chester, VA, USA

I pulled into my driveway and put the vehicle in park and as I got out it began rolling backwards. I tried to get turned around and back in or grab the emergency brake but the door knocked me down and the Jeep drove backwards about 150feet and hit a tree. 3weeks for repairs and I heard about the Cherokee recall for transmission issues and this seems like what happened to me.

- Latrobe, PA, USA

Here are times when I have pulled out (with various people in the car) most recently my 13 year-old-son, who was screaming, "dad what are you doing, we are about to be hit, " and the car has completely shut down. (no interior lights, or running engine) quick thinking saved us from a major disaster. We were almost T-boned last week because of this problem. This would not be the first time for this problem. Problem #3: while driving, I pulled out from my street, a red light or parking lot and the transmission did not engage, the engine revved (without moving) and again, I was almost T-boned. It happened again this morning. Problem #4: there are times when I am traveling up or downhill, the transmission will wind out, the tachometer will spike and then the Jeep makes a knocking noise and then I can continue. You could drive the car for months and then all of a sudden it happens. Problem #5: I was backing into my driveway, the back up camera stopped working and my Jeep completely shut down. This happens on more than one occasion and has no precursor to when it is going to happen.

- Monroeville, PA, USA

I backed out of my garage to run an errand, decided to run back into the house for a sweater. Put the car in park (it was still outside the garage facing the open garage door). Hopped out and went to go back into the house with the car door open. The Jeep started rolling forward. I jumped back in, put on the brake, tried to shut the door and it sped forward accelerating. It went through the open garage, it jumped up two stair steps, the tires and wheels crashed through the top step floor, jumped up out of the hole it made, lurched forward and crashed into the house wall and was stuck in between the furnace wall on the right and shelving on the left. The engine was still revving at this point and I cut the engine by pushing the ignition button. I then thought the airbag was going to hit me, but it did not deploy. I decided I needed to get it out of the wall, so I started it and shifted back into reverse, but it wouldn't move. So I shut it off and then started to panic that there might be an explosion as we have gas lines, electrical, etc. There. The front doors were pinned shut. So I jumped in the back and was able to get out through the rear passenger side door. I ran out into our yard as I was afraid something might explode. I have found several other examples of this on your website as complaints, etc. In just a few minutes. There are many more I'm sure and the new 2020 models you have 3 similar complaints already. Do something to hold Jeep accountable. This has been going on since 2009. I had no idea when I bought this Jeep.

- Bow,, WA, USA

Not a safety issue, but a extremely frustrating and widespread issue. Fm radio signal issues. Fm radio cuts in and out. I found a forum with dozens of other owners who had the same issue. Radio works fine for xm/sirius and am. Seeking through fm stations, the radio doesn't find any signals strong enough to stop on. I'm in an area with strong fm stations and have never had issues on other radios in any of my vehicles.

- Ashburn, VA, USA

I've had my car in the shop 4 times for well over 85 days and it's still having the same transmission problems. I have very hard shifting with acceleration and deceleration, I have had the vehicle get stuck in first gear while making turns onto streets and I've had it surge forward on me. I've had updates, parts within transmission replaced and a new transmission. I now have been told that they couldn't replicate my issue and when I took it off the lot it did the hard shifting and then it got stuck in first gear while making a turn. This has always occurred in city driving, any weather conditions. I've been told that the hard shifting is normal in all 8 speed transmissions. I do not feel safe driving this vehicle. I have had several instances that a wreck has almost occurred due to it not shifting out of 1st gear. I was told that they can't go to Chrysler about a buy back since there is no error code. I guess I'm supposed to put my life/family in harms way.

- Bentonville, AR, USA

On multiple occasions, while traveling at varying speeds, the entire dashboard and infotainment system have shut down for anywhere from several seconds to several minutes. The engine has not shut down, but there has been a noticeable lack of power following these events. This has occurred while maneuvering through a parking lot, traveling on a highway, through a downtown city street and on country roads. The events have occurred at varying times of day and during varying weather climates. The initial occurrence was in June 2019 while traveling on the highway. The vehicle has been to the dealership multiple times for service for this issue, yet the problem continues to occur. They have replaced a backup battery to the start/stop, as well as the button, in efforts to locate and solve the problem.

- Shepherdstown, WV, USA

Backup camera not working when in reverse. Stationary and in motion

- Detroit, MI, USA

The contact owns a 2018 Jeep Grand Cherokee. While driving approximately 30 mph, the contact rear ended another vehicle at a traffic light. As a result, the second vehicle bumped into a third vehicle. The air bags did not deploy. There were no warning indicators illuminated. The contact struck her head on the steering wheel and sustained whiplash and a concussion. The contact received medical attention at a later time. A police report was filed. The vehicle was unable to be driven and was towed to an impound lot. The contact called her insurance company where they had the vehicle taken to an unknown dealer for repairs. The manufacturer was notified of the failure. The failure mileage was 16,155.

- Troy, MI, USA

The rear view camera fails to come on when the vehicle is put in reverse mode. As a result, its makes it difficult to drive the vehicle in reverse.

- Maplewood, NJ, USA

At a stoplight I pressed on the brakes and they were too hard to push down as I look to make sure I was in drive which I know I was and I was I was in dr. And they were still too hard to push down so I put it in park put it back and drive it pushed out at first and then chyna kicked me back really hard so I did that one more time and they finally engaged and we're working sunroof track keeps going off problems with bluetooth connection to iphone constantly wheels we are out very very quickly at 17,000 miles can already feel transmission slipping

- Cedar Glen, CA, USA

Transmission thumps, complete loss of power upon acceleration nearly resulting in several mva's. extreme difficulty in getting fuel into the vehicle, constant surges in RPM, dash display goes black, touch screen turns off, goes silent, will not respond, does not recognize key fob and on several instances has allowed me to start and drive vehicle without fob. Mirrors make high pitched whistling noise. Very dangerous vehicle. I would not recommend this vehicle to anyone who values their lives or lives of other drivers on the road. This has all been constant pretty much since we purchased the vehicle new. Dealership has not been helpful. Chrysler is very difficult to deal with. Has happened since we purchased the vehicle new. Very very dangerous

- Effingham, NH, USA

On January 23, 2018, leased a 2018 Jeep Grand Cherokee vehicle from criswell located at 84 bureau drive, gaithersburg, md 20871. Since that time, I have experienced an extraordinary number of technical and mechanical issues with the vehicle including a major safety concern: 'brakes locking when attempting to start vehicle (I was advised on 7/3/19 by a service advisor at criswell, that this could potentially happen while driving) 'vehicle not starting 'vehicle shutting down at red light 'a faulty drive shaft that was replaced 'rear camera freezing 'dashboard display going blank while driving I fear for my safety and that of my family and request that action be taken on my behalf. Sadly, every time I take my vehicle to the dealership, they cannot duplicate the issues and are, therefore, unable to be of any assistance at all while I continue to experience issues on a weekly basis. Jeep customer care (800-992-1997) assigned a case number and has complete documentation to support my complaint.

- Clarksburg, MD, USA

Exploding sunroof while driving

- Midland, TX, USA

I nearly died on 5/8/19 driving my Jeep. I was going about 60mph on the expressway in the far left lane. My sos 🆘 went off on my phone and immediately I lost control of the car and wheels started turn into left and right. There was no more power steering and I had to struggle and force the wheel to the right and left so I wouldn't crash into the divider wall on the left and cars on the right when it would change lanes. This went on for what seemed forever. I reached for my phone that was flashing and pressed the cancel button and shortly after it began to calm down and I began to get some control. I don't understand what happened my phone was not connected to the blue tooth it was sitting on the passenger seat. You have an image that is described as a death wobble that is similar only mine was more profoundly severe. What is this and what causes it? it almost killed me. I could have had my grandchildren in the car with me. I do not want to go in to Jeep an they act like they don't know or can't find the problem. This is a deadly safety problem and I am afraid to drive this car. It is safe and there is no warning sign. Fix it immediately, recall it, exchange it, or refund it.

- Dolton, IL, USA

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.

- Waldorf, MD, USA

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.

- Waldorf, MD, USA

My 2018 Jeep Grand Cherokee has been submitted to the dealership for a faulty sos feature. The sos does not connect to emergency services and does not shut off. The system stays engaged until a fuse is pulled in the battery compartment under the front passenger seat. Multiple submissions and "star tickets" have not produced correction and star tickets cancelled multiple times by the oem. There are service bulletins, but nothing is resolving this. Oem not taking this as a serious safety issue. If something should occur, the vehicle's safety response service will not be able to do anything for occupants of the vehicle. It is very upsetting that the oem has not fixed a software issue and will not allow the dealership to replace the radio with one that actually provides the proper connection to emergency services. This is a defect in the product that the oem has had over 18 months to fix since this vehicle was manufactured.

- Waldorf, MD, USA