10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
2,902 miles

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problem #53

Mar 132025

Grand Cherokee

  • miles
I took my vehicle on a road trip- it ran fine and I did not have any warnings or indications of a problem. When I stopped at my hotel room, the vehicle was fine. I went out to start it the next morning and I was met by a vehicle that would not attempt to start. It came up with a check engine light, e brake light, ABS error and a couple of other lights/error messages. I had to have the vehicle towed to a local shop where they informed me that this was associated with recall 94B. This recall was posted over six months ago and there is still no fix available. My vehicle will not start or run, and is not safe to drive even if I could get it to start. I am being told that it is impossible to fix until the manufacturer releases a repair option. I had to pay not only to have my vehicle towed and inspected by the first shop, but also I had to pay for it to be towed all the way back home (because I was on vacation when this happened) and it is now at a second shop who has confirmed the diagnosis and that no repair is available. This is my primary source of transportation for myself and my children, and I am being told that six months ago this issue was acknowledged by the manufacturer, but they have not fixed it. I contacted the support line for the manufacturer and was transferred six times, and then I was ultimately told that a supervisor would call me back with a solution, but that hasn-??t happened yet. I asked if I should have my vehicle towed again to get it to the dealership for repairs and if they could offer me a loaner vehicle and the representative said she couldn-??t advise me on that and I had to wait to hear back from a supervisor. I need them to either make a fix available or provide me a loaner or replacement vehicle if they are unable to resolve the problem. I purchased this vehicle in good faith.

- Bellemont, AZ, USA

problem #52

Jan 242025

Grand Cherokee

  • miles
I am writing to formally express my frustration and deep concern regarding Recall 94B, which affects my 2019 Jeep Grand Cherokee Altitude and currently has no available remedy. This recall, as confirmed by Fox Chrysler Jeep in Southfield, MI, directly impacts critical safety features, including the Anti-lock Brake System (ABS) and other key functions essential for the safe operation of my vehicle. Given the severity of this issue-?"especially during Michigan-??s harsh winter months-?"I find it unacceptable that no resolution is currently available. Fox Chrysler Jeep has verified that all warning lights on my dashboard are related to this recall, yet they have informed me there is nothing they can do at this time. As a loyal Jeep owner, I am extremely disappointed that Stellantis has not yet provided a solution to an issue that directly compromises my safety and that of others on the road. Given the circumstances, I am requesting immediate assistance from Stellantis to explore options for getting out of my current vehicle and into a new or used vehicle that is not subject to such serious, unresolved recalls. I cannot continue to drive a vehicle that poses such a significant safety risk, and I believe Stellantis has a responsibility to provide a viable alternative for affected customers.

- Southfield, MI, USA

problem #51

Jan 032025

Grand Cherokee

  • miles
While ideling at a stop light the vehicle RPMs drop low and the engine shuts off. This has occurred multiple times, 4-5 times over 6 months. When this happens the dash displays "vehicle requires restart" This happens in traffic and has left me as a stalled vehicle and a hazard to others.

- Bradenton, FL, USA

problem #50

Jan 042025

Grand Cherokee

  • miles
My car is saying to service my Electeonic stability control. It is making weird noises when I back up. It-??s skidding when starting off from a complete stop. This is absolutely putting my safety at risk. And I am afraid to drive the vehicle to my job. With the ESC not working driving this is putting me at risk. And if there is no fix -??yet-?? what am I supposed to do" The vehcile was also shaking when I was going up a curved on ramp to get on the highway probably 35-40 mph"

- Terryville , CT, USA

problem #49

Aug 262024

Grand Cherokee

  • miles
The UConnect screen is delaminating. This is a known issue for this year/make/model. Jeep has a history of repairing this under warranty. Despite my vehicle falling within their guidelines for a no-cost repair, they have denied my request. This is a safety issue because as the screen delaminates, it (from what I understand from other Grand Cherokee owners) becomes non-functional. This means the backup camera and critical vehicle controls and settings can be come unusable while the vehicle is in use. I have requested that Jeep repair this under warranty as has been done for many other Grand Cherokee owners (based on my own research).

- Henryville, IN, USA

problem #48

Sep 142024

Grand Cherokee

  • miles
2019 Jeep Grand Cherokee; Manufacture Date October 2018 Vehicle engine off and vehicle in park in the driveway. Came out to the car to get something out of it and found that the passenger side active headrest safety feature had deployed. My car was not involved any type of collision - nothing has hit my car. It just popped out all on its own when no one was in the car and the vehicle wasn-??t even turned on. I have seen SEVERAL reports on this problem, and Jeep agreed to extend the warranty on this problem indefinitely but only on year models up to 2018. My vehicle was manufactured in 2018 but the dealer says my vehicle VIN is not included for this warranty. That-??s ridiculous! The same exact problem has occurred to my headrest that they cover for everyone else but not my vehicle. Same problem, made in the same year as the other vehicles were made but mine not covered because the vehicle is labeled as a 2019 design. Also, the faulty part is also made of plastic!!

- Grifton, NC, USA

problem #47

Jun 012024

Grand Cherokee

  • miles
uconnect display has air bubbles forming on top left and top right corners. Both bubbles run down the side of the display. We own two of the same Grand Cherokees and both exhibit the same failure.

- Gurnee, IL, USA

problem #46

Jul 012024

Grand Cherokee

  • miles
uconnect display has air bubbles forming on top left and top right corners. Both bubbles run down the side of the display.

- Gurnee, IL, USA

problem #45

Sep 202024

Grand Cherokee

  • miles
JEEP grand Cherokee-??s are know for their faulty transmissions, I just bought a 2019 jeep grand Cherokee from the dealer and it has a faulty transmission. I-??ve research and found out that other owners have same issues. This issues cause the car to jerk forward going from 2nd to 1st gear. This can be an issue because the jerk is strong and can cause an accident when stopping. Please help us out with this issue as it is a safety concern. Thank you!

- Utica, NY, USA

problem #44

Aug 012024

Grand Cherokee

  • miles
The touchscreen in the car which has controls for the radio, navigation, phone and other features in delaminating and causing the screen to change buttons, features while driving. The screen gets stuck or shuts off while driving causing a safety issue while driving.

- Atlanta, GA, USA

problem #43

Sep 012023

Grand Cherokee

  • miles
The radio screen starting developing bubbles on each side. After speaking to several dealers by phone they are telling me this is very common with this yr vehicle that the screen is delaminating and Jeep will not cover this. For my concern how and who do I contact" Beings this system controls the heated seats is this eventually at some point going to stop working" Each time I turn on these seats I am concerned the heat will not shut off and if traveling a distance I do not want to get burnt. Could you please help/assist as I do have a friend that was burnt from a heated car seat. Thank you.

- Middletown, DE, USA

problem #42

Jul 222024

Grand Cherokee

  • miles
The screen on my information center is delaminating. Took the vehicle to the dealership for extended warranty service and was told this was not covered under warranty. When this is a known issue not sure why the manufacture is not covering this claim.

- Livonia, MI, USA

problem #41

Jul 242024

Grand Cherokee

  • miles
I received a letter in the mail that my Jeep had a recall for some type of sensor that affects the brakes and brake lights. I-??ve read that a malfunction in this sensor can cause my brake to not work and can cause me to crash into someone or something. The fact that this issue hasn-??t been resolved yet is beyond me. This recall came out in 2022. It had been 2 years. What-??s going happen when a mother is driving her family around in her Jeep that also has this recall on it, she switched the brake on but it doesn-??t brake and she and her family crash into someone. Life-??s are at risk here. I am planning to start a family within the next year and I will be getting rid of this car because I will not trust my family in it.

- Parrish, AL, USA

problem #40

May 062024

Grand Cherokee

  • miles
My display screen is glitchy. Sometimes it does not show The back up camera. Other times even while driving down the road it shows my back up camera when I-??m traveling forward.

- Palm Coast, FL, USA

problem #39

Jan 022024

Grand Cherokee

  • miles
The touch screen dash display has become delaminated and sometimes does not turn on when the vehicle is shifted in reverse. Thus, it's difficult to see if a child or pedestrian is behind the vehicle when placed in reverse on the dash screen. This poses a serious Safety issue and I have read on several forms that this occurs just after 3-4 years of use and is a common problem.

- Cranford, NJ, USA

problem #38

Jun 012023

Grand Cherokee

  • miles
Uconnect screen with radio/nav/driver controls is delaminating, causing screens to change and overriding all driver selections. Safety issue. Multiple complaints on Jeep forum and class action lawsuit in 2022 which has been closed due to overwhelming number of complaints. It-??s a well known issue with FCA but they refuse to issue recall. Backup camera freezing and hand free difficult to use. Distracting and unsafe. FCA NEEDS TO ISSUE RECALL!

- Orlando , FL, USA

problem #37

Dec 122023

Grand Cherokee

  • miles
The radio screen is deplaning

- Port Washington , NY, USA

problem #36

Nov 072023

Grand Cherokee

  • miles
Uconnect Screen delaminated causing the screen and radio to go bad. I have no phone connectivity, no radio, no use of navigation or climate control.

- New Canaan, CT, USA

problem #35

Jul 012023

Grand Cherokee

  • miles
The u connect screen laminating is bubbling, causing blurry screen and effects all vehicle's controls while driving. Read about this being a common problem with these screens but not yet warranted by Jeep. Seems to be getting worse and can cause major distractions while driving, especially while using GPS. Vehicle hasn't been inspected as of yet. Just mainly inquiring about any others having same issues being reported.

- Hartwell, GA, USA

problem #34

Jul 252023

Grand Cherokee

  • miles
The radio in the car, which controls the whole car, started dialing people out of the blue, over and over again. I finally had to pull over and disconnect my phone from the system. This could have called an accident as the repeated dialing caused me to take my eyes and concentration off of the road. No doubt I was a distracted driver at this time - due to what they call "system bubble". Jeep/Stellantis knows of the problem but they refuse to correct this problem that causes drivers to become distracted. They need to fix the problem ASAP before someone gets killed on count of this. Further more, I now have to take my eyes from the road to my phone because I can't use the system to use the handsfree system. This is a violation of the State of Alabama law. We can no longer have our phones in our hands, while driving a car.

- Albertville, AL, USA

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