10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
27,982 miles

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« Read the previous 20 complaints

problem #63

Jan 102007

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact stated that the vehicle stalled several times without warning. The contact stated that the transmission locked and caused engine failure. The contact had a repair shop replace the transmission and the engine. The dealer stated then that the recall repairs were not abe to be completed because the part was not available for an extended period of time the contact was included in NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags). The contact went to a second dealer and they also were not able to supply the part for the three recall repairs. While parking in the garage, the driver side air bag exploded without warning before the contact opened the door to exit the vehicle. The contact put both arms up and the force of the air bag impacted the contact's arms with burns and pains in the shoulders. The contact received medical attention due to the minor injuries from the driver side air bag deployment. The contact also noticed that there was a white smoke substance that emitted from the vehicle. An independent investigator was sent to investigate the air bag failure. The vehicle was towed to the dealer for longer than a month due to the fact that the part was not available to repair the vehicle for several months. The vehicle was not repaired and the contact was still waiting on instructions from the manufacturer on a remedy to repair the vehicle. The failure mileage was not available.

- West Palm Beach, FL, USA

problem #62

Jun 092015

Liberty

  • 135,004 miles
While driving South on I65 the straps that secure the gas tank to my vehicle broke due to rust causing the gas tank to drop and drag on the pavement. I could not accelerate or brake so I had to get onto the shoulder and coast to a stop.

- Michigancity, IN, USA

problem #61

Jun 192013

Liberty 4WD 6-cyl

  • miles
The contact owned a 2002 Jeep Liberty. The contact stated that there was a manufacturer recall that exceeded a reasonable amount of time for the recall repair. The dealer had stated that the parts were not available for repair. The manufacturer was notified of the issue and informed that the parts were arriving from overseas and there was no estimated time frame on when they would be available. The vehicle was not repaired. As a result, the contact no longer owned the vehicle. The NHTSA campaign number was unknown. The contact had not experienced a failure. Updated 8/19/15 updated 11/20/2015

- Cranberry Township, PA, USA

problem #60

Apr 212015

Liberty 4WD 6-cyl

  • miles
There are 12 active recalls on my vehicle. I don't trust the vehicle. I want a replacement vehicle. Some recalls are "incomplete" and cannot be remedied right now. I have had very bad experiences with Jeep dealerships - they have repeatedly demonstrated that they were untrustworthy and either not doing the work they said they did or breaking something on my Jeep and charging me for it. I think they should replace my vehicle another vehicle that either has no recalls or one that has passed compliance. No accident yet. Do I really have to wait for an accident" 12 recalls"

- San Francisco, CA, USA

problem #59

Dec 022013

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 13V252000 (fuel system) was received in December of 2013. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- South Bend, IN, USA

problem #58

Apr 152015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 13V252000 (fuel system, gasoline, structure) and 15V046000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Las Vegas, NV, USA

problem #57

Apr 092015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign numbers: 12V527000 (air bags), 13V252000 (fuel system, gasoline, structure), and 15V046000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Houston, TX, USA

problem #56

Dec 112013

Liberty 4WD 6-cyl

  • miles
I am trying to file a complaint to get the recall repairs to my vehicle completed. I received the recall (13V252) on December 11, 2013. I have called the nearest Jeep dealer to me which is 30 miles away. The dealer is flower motors in montrose, Colorado and I have called them more than once during the past year and a half and they have still failed to call me back to schedule this repair. I am at my wits end and hopefully, you can do something to provide relief. I look forward to hearing from you soonest. Thank you.

- Cedaredge, CO, USA

problem #55

Apr 032015

Liberty 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2003 Jeep Liberty. The contact received 3 notifications for NHTSA campaign number: 13V252000 (fuel system) in November of 2014; however, the parts needed for the recall repairs were not available. The dealer was contacted and was unable to provide a timeframe for when the parts would become available. The contact believed that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 9/16/2015

- Rocky Gap, VA, USA

problem #54

Jan 052015

Liberty 4WD 6-cyl

  • 200,000 miles
Regarding recall N46/NHTSA 13V-252: I responded to a Jeep dealership (St. Clair, mi) to have the recall related repair made. I was told by dealership staff the repair could not be completed as the vehicle's frame was "too corroded." Though my vehicle was covered in the recall, the dealership did not complete the repair. Instead, they asked I sign a form acknowledging the frame was too corroded. I refused to sign that form. I took my vehicle to a local repair shop, who advised they found no such corrosion.

- Clay, MI, USA

problem #53

Mar 202015

Liberty 4WD 6-cyl

  • 166,000 miles
When getting gas, the overflow did not register and a bunch of gas spilled out everywhere. About a week ago, my check engine light came on and the error code listed the evap leak which includes gas fumes leaking out. The error code also says it could be an issue with the gas tank neck not functioning properly. This proves the gas tank neck is not functioning properly. This gas overspill every where is a nasty safety hazard! a warranty extension was released on certain Wrangler models for this same issue. Chrysler needs to fix this problem asap!

- Marysville, WA, USA

problem #52

Jan 012013

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notifications for NHTSA campaign number: 12V527000 (air bags) in January of 2013, NHTSA campaign number: 13V252000 (fuel system) in December of 2013, and NHTSA campaign number: 15V046000 (air bags) in February of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The VIN was not available. The contact had not experienced a failure.

- Conneaut, OH, USA

problem #51

Dec 132013

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline); however, the parts needed for the repair were not available. The contact stated that the initial notification was received in December of 2013. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Stony Brook, NY, USA

problem #50

Sep 302014

Liberty

  • miles
The contact owned a 2003 Jeep Liberty. While driving at a low speed, the driver smelled smoke and the vehicle caught fire. The fire was independently extinguished. The contact did not sustain any injuries. A police report was not filed. The vehicle was completely destroyed. The VIN was included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Poplarville, MS, USA

problem #49

Feb 102015

Liberty 6-cyl

  • 114,047 miles
Turned left out of the doctors office, drove approximately 50 yards and attempted to stop at the stop sign (making a right). The vehicle's engine, however, began accelerating and despite applying extreme pressure to the brake, continued to move forward while the engine accelerated faster. I ultimately ended up throwing it into park and then turning off the ignition to kill the accelerating engine. I have no idea what the RPM was, but it was loud! this also happened 2 weeks ago (first time - very cold morning) and I ended up throwing it into park and turning off the key like today. Todays temperature was around 40 degrees. Fyi - I was in the process of making a right hand turn when this happened and had slightly turned the wheel. After the first incident, I began doubting that this had even happened. In hindsight, despite several blogs on the internet, I am absolutely positive that I did not push down on both the accelerator and brake at the same time. After todays incident, I immediately called our local car dealership to schedule an appointment and then attempted to recreate what happened. Under various scenarios I bumped the steering wheel cruise control buttons (while stopped, while stopping, while accelerating) but could not cause the runaway acceleration to repeat itself. We have an appointment at our local dealership this Friday, or as soon as we can drop it off. Candidly, I'm scared to drive this vehicle at this point!

- Marbleton, WY, USA

problem #48

Jan 302015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Wilmington , NC, USA

problem #47

Jan 082015

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- North Las Vegas , NV, USA

problem #46

Sep 162014

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received a notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.

- East Brunswick, NJ, USA

problem #45

Nov 102014

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15

- Mount Sinai, NY, USA

problem #44

Dec 102014

Liberty

  • miles
The contact owns a 2003 Jeep Liberty. The contact received a notification for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). However, the part needed to do the repair was unavailable. The contact expressed that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Cabo Rojo, PR, USA

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