2009 Jeep Patriot. Consumer writes in regards to vehicle sunroof design assembly flaw. The consumer stated water was leaking from the sunroof area. The vehicle was taken to the dealer on 05/17/12. They repaired a seal at a cost of $ $212.93. The consumer discovered that his make, model and year had a design/assembly flaw that was addressed in a Chrysler technical service bulletin. According to the bulletin, the sunroof assembly was not installed correctly which caused water to leak inside. The tsb gave specific procedures on how to fix the problem, and gave an estimate time of 13 hours to fix. The consumer stated the dealer did not follow the tsb; they merely repaired a seal. The consumer returned to the dealer. However, they claimed the sunroof was not leaking. The consumer returned a month later, and the dealer re-sealed the roof seams and adjusted the level and weather stripping. The following year, the consumer visited another dealer. That dealer stated the drain hose was not connected properly. The consumer stated he was unable to shift the vehicle out of park. The dealer stated a new computer was needed, which they installed at a cost of $ $1,405.32. The consumer did some research, and discovered someone else had the same problem and suggested, the fix was simply replacing a damaged wire. The consumer stated at the bottom of his invoice, the dealer replaced the wire, after discovering replacing the computer did not fix the problem.

- Flanders, NJ, USA

The sunroof leak has been an ongoing problem since we bought the Jeep, new. It's been "repaired" several times. They blow out the drain lines and tell us not to park near any trees. Then I take it to the carwash and it leaks again. They tell us not to spray the water to direct at the roof. Water gushing through my dome light has washed down through the dash console and now my hands free (U-connect) is malfunctioning. The service dept, charged me to look at it and supposedly fixed it. It's still does not work properly. All the console buttons are sticking. This problem started when the Jeep had a warranty package. Now that it's no longer under warranty, they charge me to "put a bandaid" on it and tell me stay out of the woods... with my Jeep!!!! when is Chrysler going to take responsibility for this?

- Harpers Ferry, WV, USA