4.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,384 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have had a terrible service experience. I had to wait over a month to get my 2013 Jeep in for warranty service. After another two week wait, I was told all was good and to pick up my vehicle. The maintenance department assured me that the vehicle was good to go repeatedly, even after I asked them multiple times because of prior bad service. The maintenance shop failed to reconnect my vehicles front right ball joint causing a catastrophic loss of control on the road after leaving the dealer. I skidded off the road, with one tire flopping around in the wheel well uncontrollably narrowly avoiding two other vehicles on my way off the road. Had this happed at a faster speed, there is a good chance the family and I could have been killed. This happened over two weeks ago and the dealership still has my vehicle. They have replaced some parts but have refused to replace damaged tires. One expects the highest of maintenance standards when taking a vehicle to a dealership, this dealership is failing horribly in maintenance standards and customer service.
- Bossier City , LA, USA
While traveling at 75 mph on cruise control on I-27 just South of amarillo tx, the engine of the 2013 Jeep Patriot shut off. I was able to make to the shoulder of the road without further incident and was able to avoid other cars on the highway. The car would not restart. Had to request that the car be towed to amarillo tx. Waited 3 hours for a tow truck at which time the car started. However, unsure if the incident would occur again, I had the car towed to amarillo. There a technician said that he discovered codes of P0120 and P2135. He said it appeared as if everything reset and that there was not an issue with the car. However, due to the nature of the incident, it could happen again at any time.
- Broomfield, CO, USA
- Elkhorn, NE, USA