10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
32,911 miles

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« Read the previous 20 complaints

problem #29

Jun 222017

Renegade

  • 34,200 miles
The contact owns a 2015 Jeep Renegade. While driving various speeds, an abnormal noise was coming from the front of the vehicle. The vehicle was taken to town and country Jeep (3156 hempstead turnpike, levittown, NY 11756) where it was diagnosed that the stand module assembly needed to be replaced. The vehicle was not repaired. The manufacturer stated that there was no recall and the parts were unavailable to ship. The approximate failure mileage was 34,200.

- Levittown, NY, USA

problem #28

Jun 172017

Renegade

  • 27,219 miles
One problem I dealt with was a crack on my front windshield from top to bottom, dealership ship had me back and forth with this ! it doesn't show that something hit it, the other problem is the radio turn off with out me able to turn it back on with everything else going off after that. Meaning I couldn't tell the speed I was going as I was driving, gas level, anything else. After it turn back on the emergency break goes off and I'm on the freeway and almost cost a serous crash. The last this that happen on Saturday 6/17/2017 was the same thing with the radio going off and ac not working at all and over heating. Turn off my car and it was leaking from the radiator. Second time I seen it over heat and low on the radiator. I have complain many times to the dealership ship about electronic problems and the emergency break setting off when I'm on the freeway. The front windshield I complain since I got my car. All they did was have me back and forth with it. Also the back set seatbelt sit belts sometimes lock where you can't put it on or it's stuck.

- La Porte, TX, USA

problem #27

Apr 172017

Renegade

  • 6,000 miles
This is my 2nd complaint against this vehicle reference number (February 21 2017 NHTSA id number: 10956054). The car will occassionaly simply stop while highway driving, but the normal problem is quitting as we are accelerating from a stop sign or light. This car was in the shop in February for over a week, where they serviced a recall. The part was back ordered and only being installed where the vehicle was having problems. My wife is currently driving her car back from South Carolina and has had this issue twice since leaving. It is not throwing any indicators, warnings or sounds.

- Largo, FL, USA

problem #26

May 012016

Renegade

  • 3,500 miles
The contact owns a 2015 Jeep Renegade. While driving 30 mph, there was a strong vibration and the vehicle lunged forward without warning. The contact also stated that the vehicle made a grinding noise when shifting gears. The vehicle was taken to the dealer where it was diagnosed that the computer software program needed to be updated for the engine and transmission. The vehicle was repaired, but the failure recurred several other times. The manufacturer was made aware of the failure. The failure mileage was 3,500.

- Maywood, IL, USA

problem #25

Mar 072017

Renegade

  • 34,000 miles
The contact owns a 2015 Jeep Renegade. While at a stop light, another vehicle rear ended the contact's vehicle. The driver side seat belt failed to retract. In addition, there was white smoke coming from the engine, which caused the vehicle to stall. A police report was filed. The air bags did not deploy. The contact sustained chest injuries and whiplash that required medical attention. The vehicle was towed to an independent mechanic where it was diagnosed that the seat belt needed to be replaced. It was unknown what caused the smoke. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000. The VIN was not provided.

- Victorville, CA, USA

problem #24

Sep 012016

Renegade 4-cyl

  • 50,000 miles
The contact owns a 2015 Jeep Renegade. While coming to a stop and when attempting to accelerate the vehicle it failed to accelerate. The contact applied more pressure than normal in order for the vehicle to accelerate to approximately 50 mph. The contact removed her foot from the accelerator pedal and eased on the brake pedal. The contact took the vehicle to the dealer, but it could not be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The approximate failure mileage was 50,000. The consumer stated the vehicle would roughly jerk when taking off from a stop. While driving 65mph on the freeway the vehicle switched into neutral. It would hesitate upon acceleration and stall at take off. Updated 09/15/2017

- Lancaster, CA, USA

problem #23

Dec 182015

Renegade

  • 5,345 miles
I've had shifting issues with my vehicle for over 1 year now. Vehicle shifts rough and surges unexpectedly and randomly everyday. I have taken my vehicle to the dealership more than 5 times for this issue with no resolution and statements stating they "can't find any problems" with my transmission. My vehicle surges without pressing the gas pedal and adheres my vehicle from braking adequately to the point where I'm nervous it will push me into a stopping car in from of me.

- Phoenix, AZ, USA

problem #22

Oct 082016

Renegade

  • 10,500 miles
Approximately one month after purchasing my 2015 Jeep Renegade trailhawk, I began having trouble with the electrical system. The battery has died four times, the key fob(s) work intermittently, the engine has shut off on its own, the clock continuously resets the date/time, and the windows have stopped working once. I have been forced to use Jeep's roadside assistance twice due to dead batteries. This weekend, the heater stopped working and it does not turn on. These continuous problems substantially impairs both the use and value of my car. Additionally, it presents a significant safety concern for my family; winter is upon us and my wife utilizes this vehicle to Transport our two children, whom are each under the age of three years old. The thought of them being stranded with no heater due to continuous electrical issues is unnerving. I initially considered this to be an isolated incident; however, I've asked two additional 2015 Jeep Renegade owners if they have encountered any similar instances - both have returned their Renegade to the dealership for servicing due to electrical issues. The dealership informed them the vehicle simply needed a software update. This is not a satisfactory response!

- Columbia, MD, USA

problem #21

Sep 052016

Renegade

  • 18,000 miles
The contact owns a 2015 Jeep Renegade. While driving 2 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. After inspecting the vehicle, the dipstick showed no oil in the engine. The vehicle was taken to the dealer to be diagnosed. The dealer was not able to produce a fault code for the vehicle stalling. The contact was also informed that the oil consumption was normal. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,000.

- West Point, KY, USA

problem #20

Oct 192015

Renegade

  • 500 miles
Salesman said they could make it like the one we wanted (we picked by color) but they would have to add remote start and heated seats. We picked it up noticing they butchered the seat putting in heated seats. We get home with it and shut it off mind you this is brand new, to wake up in the middle of the night cause I hear a car running in the garage its the Jeep. They tell me the remote start does it if battery is low. So I start parking it outside as not to die from carbon monoxide poisoning to find it outside running every night. At 1200 miles the rear end starts growling and transmission won't shift and it randomly shuts off going down the highway. Its the remote starter they say so they remove it. They gave it back to me with my money back. Does it again 3 more times and took it in 3 more times for shutting off on highway, rear end growling still and transmission not shifting. Get it back we couldn't find anything wrong with it but we did updates to the computer and transmission. Next day radio starts changing stations on its own as I record it with my phone, lights going off and on, windows not working and still not shifting. They replaced rear end pig, radio, wiring harness as they said the guy bent a pin installing remote starter. Then at 17,000 miles rear end and transmission start doing it again and the shorting comes back, new rear pinion at another dealership, new radio again as the other one shorted out, transmission still not shifting. Filed for lemon law Chrysler comes back with the car is fine its due to the after market equipment I had installed. Your dealer ship is who had it installed brand new vehicle. Still have problems with transmission not shifting or taking off when pushing gas pedal. Stuck with this junk cause they won't take it back. Called lawyers and they said love to help but that was a one and done deal. Never buy Chrysler again.

- Parma, MI, USA

problem #19

Aug 292016

Renegade

  • 9,288 miles
Purchased vehicle in July 2015, with 12 miles on the odometer. Vehicle died while in motion at approximately 12 mph on May 2016. Had full electrical power, but engine would not turn over and ignition did not even make "click" noise. Towed by fca 24H service to the closest dealership (and not the one I bought it from and requested it go to). After 3 days was told that it needed oil, oil changed was performed, and that it was fine. Oil started "disappearing" - no leak, wasn't burning. Oil pressure light would come on continuously. Called fca to alert to problem and ask warranty questions. Was told to put oil in and that there were no problems with 2015 Renegades; warned rep that continued driving with no oil would seize engine. Called original dealership and was told to replicate the problem. Was able to replicate problem - engine seized, with only 9288 miles on it, on Aug 29 2016 while entering neighborhood at appx.15 mph - first started shaking and rumbling loudly, sputtering and dying while in motion, engine light came on and would not start after that. Had towed to original purchase dealership. Was first told was a cylinder head and that was oil in the spark plug sockets and elsewhere (lucky it did not catch on fire while I was driving). Week later was told that a whole new engine would have to go in, as it was seized. Engine has finally been replaced after 30 days, as dealer had to wait for fca approval. Now out of pocket almost $400 for vehicle rentals and towing, despite fca promises to provide. Filed for buy back process and given run around. Have not had my vehicle for a total of 37 days this year - 35 which are consecutive. Still waiting for fca response; have called several times and rep will not return my calls. Stay far away from any fca produced vehicle that has the 9 speed automatic transmission.

- Houston, TX, USA

problem #18

Sep 062016

Renegade

  • 13,600 miles
When trying to accelerate from a stop, car hesitates to the point of almost stalling for several seconds then lurches/jerks forward, running rough for several seconds as it finally starts moving forward. Dangerous when pulling out into traffic; the vehicle is immobile as it hesitates/stalls! has not completely shut down yet but hesitates long enough that it feels like it will. Called dealership, they said there were more software updates for the 2015 Renegade. Took in today to be serviced; 7 flash software updates which included a transmission update. The dealer said to see if it drives better after the software updates. Scary!

- Penfield, NY, USA

problem #17

Sep 032016

Renegade

  • 13,500 miles
Renegade when in motion going 40mph and encounters a hill/increase in grade, will not shift into next gear. The vehicle is stuck in the lower gear @ 40mph as the engine rev's over 3,000rpm but the vehicle won't accelerate and won't kick-in the higher gear. Have to nearly press the accelerator to the floor to force the vehicle to ramp the RPM's to 4-5,000 to get it to shift into the correct gear. Feels like I'm going to blow the engine when I have to do this but it won't shift into gear. This has been happening consistently for over a month. Called dealership, they said there are several software updates for the Renegade, so try that and see if it fixes the issue. Took to dealership today for 7 software updates.

- Penfield, NY, USA

problem #16

Sep 062016

Renegade

  • 3,000 miles
The vehicles traction control light comes on during normal driving causing loss of throttle an power making you exit to shoulder or sometimes after 10 sec or so the power will return. Car does not die it just takes throttle control away while traction light flashes. This is all during normal dry conditions and normal driving. I have also seen a huge amount of this same issue on the forums. My vehicle has been in the dealership service department four times and they have no fix yet. It is very unsafe and my wife is afraid to drive her brand new Jeep. It's really ridiculous that we have to deal with all this an no one seems to care until someone gets killed because of the issues. And if this doesn't get corrected someone is going to get hurt or killed in a car accident. This problem occurs on a regular basis but it's hard to recreate on the spot so it's impossible to get the dealer to believe it is happening but if you search the web there is tons of info on this issue.

- De Soto, IA, USA

problem #15

Aug 102016

Renegade

  • 1,000 miles
I purchased the first model of the Jeep Renegade in May 2015. It has remote keyless entry. In the past year, the keyless entry has stopped working 7 times. It had to be towed to the dealer 4 times. There is no way to start the car, even when you take the metal part of the key and touch it to the start button. I've been stranded without a vehicle each time. Jeep says they've never seen this happen before but I've read multiple Jeep forums stating that this is a known problem. For a brand new car, this is a major defect. The second to last time it was brought to the dealer, they switched the battery and said that would fix it. Two months later, the same problem came back. They don't know how to fix this issue and my car is unsafe to drive for fear that I could be stuck somewhere without cell service. Each time this happens, the car is parked and off. I never know when the issue is going to occur, it happened twice last week and the first time it got towed to the dealer. By the time it got there, the dealer said there was no issue starting the car and they couldn't replicate the problem so there was no fix.

- Waltham, MA, USA

problem #14

May 092016

Renegade

  • 4,000 miles
I was driving at a steady speed on a highway when the engine cut out for a few seconds, then started again. It has happened 3 times. I have a standard transmission (stick shift).

- Fairfax, VA, USA

problem #13

Jul 012016

Renegade

  • 5,600 miles
The contact owns a 2015 Jeep Renegade. The contact stated that the emergency brakes turned on voluntarily while driving. The contact mentioned that the failure occurred when the vehicle was off. In addition, the vehicle failed to start when the ignition key was turned to power on. The vehicle was taken to the dealer where it was informed that the failure was located at the engine. The vehicle was not repaired. The failure mileage was 5,600.

- Lewiston, ID, USA

problem #12

Aug 232015

Renegade

  • 500 miles
The contact owns a 2015 Jeep Renegade. While driving 25 mph, a loud squealing sound was heard from the front driver side wheel. In addition, it took multiple attempts to start the vehicle and the instrument panel failed. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 500.

- Marina, CA, USA

problem #11

Feb 222016

Renegade

  • 2,000 miles
2015 Jeep Renegade: Vehicle shifts hard; like a canon. Took vehicle in to dealer and they said it just needed an update. Problem still not fixed. Vehicle makes a ringing sound like a phone when at highway speeds of 65 miles per hour. Vehicle rattles a lot especially in the speaker areas and also the driver side seatbelt area. When I took it in to the dealer to have them figure out the rattles they said that they could not find it. The seats do not heat up well. When it is turned on high, it feels like it is on the low setting still. When the steering when is being turned at any speed it makes a creaking sound.

- Everett, WA, USA

problem #10

Apr 262016

Renegade

  • 4,000 miles
Engine failed while driving on freeway.

- Los Angeles, CA, USA

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