10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 2,466 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 4/19/22, the car was driven for more than 175 miles from Bozeman, MT to Sheridan, MT and back. We started the car up on 4/21/22 and the battery was dead. The dealership has claimed that we needed to drive the car longer distances in order to charge the battery fully. This is not the case as we drove it for a long period of time and the battery still died. The dealership, Billion Auto Group refuses to give us a new battery because they have told us that the battery was not able to be replaced by their warranty guidelines. This is the fourth time the car has been in the dealership for the same issue. There is an inherent safety risk if we were not near a dealership to come and jump the vehicle to get the car back to driving condition to be then driven to the dealership for repair. This is a KNOWN issue and Chrysler refuses to change out the battery or buy the car back. It is a lemon car under Montana law. Ref: Technical Service Bulletins https://
- Bozeman, MT, USA
On 6/9/22, we drove for a total of 3 hours, over 200 miles During the drive, the entire console went out and rebooted twice. We were on the freeway driving at high speed when this happened. The next morning, we go to start the vehicle, the battery was completely drained. Dealership claims the lights were left on, but it wasn't. This is the fifth time the car has been at the dealership for battery/ electrical issues. When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. This could have caused an accident as we didn't have any electrical input on the dash and console. The dealership didn't try to replicate the problem. They simply re-charged the battery and told us the vehicle was fixed again. We've contacted Chrysler corporate with this issue and there's an open case regarding these serious safety issues. The local police are aware of this issue as this is an ongoing issue with the vehicle and our safety was at risk.
- Bozeman, MT, USA
While accelerating the vehicle lost power and didn-??t respond to the gas pedal. Warning lights began to flash and beep.
- Newtown , PA, USA
Driving my vehicle home it was hard to turn and back wheels were locked out and not turning. After turning on and off vehicle SERV 4WD came on and manual said to get it in for service. Also, Uconnect and heat seaters stopped working. After having it towed at 2&1/2 mo old into dealerships service dept, was told by wagoneer client services that this wheels lock out is a common issue they are having and requires system updates, rear diff fluid drain and replace, and they will be doing a Cam sensor replacement while its in for a known issue with that(also not a recall), and the Uconnect and seat heaters intermittently not working they don't have an ETA yet for. The wheels locking out and not working with kids in the car is super scary. And if its a known issue they need to be doing a recall before someone gets into a serious accident. Not ok.
- Grand Forks Afb, ND, USA
- Boise, ID, USA