The contact owns a 2022 Jeep Wagoneer. The contact stated that upon entering the vehicle, she found that the pre-programmed driver seating position had been inadvertently reprogrammed, defaulting to the factory settings. Occasionally, the seat positioning would be reprogrammed erratically, preventing entry into the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who performed a software update, but the failure reoccurred. The vehicle was taken back to the dealer, who then replaced the seat control module, but the failure recurred and had become a regular failure. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 4.

- Anderson, SC, USA

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving 70 MPH, the suspension warning light illuminated. The contact stated that the radio became inoperable, and the heated seat feature deactivated. The vehicle was taken to the dealer and a software updated was performed several times however, the failure reoccurred. The vehicle was taken back to the dealer, but no cause for the failure was found. The vehicle was not repaired. The manufacturer was contacted and stated that a flash updated would be performed however, no additional assistance was provided. The failure mileage was 600.

- Youngstown, OH, USA

The display in the dashboard loses power leaving the driver unable to control navigation, climate, audio, Bluetooth and all other components controlled via the in dash display. Basically all of the car-??s electrical functions are controlled via the display, so this is a problem. Also, the driver seat will completely recline itself and move all the way backwards after the vehicle is turned off. This causes the rear passenger to not have leg room when entering the vehicle. This electrical problem has happened at least 8 times in my vehicle.

- Suffolk , VA, USA

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds on several occasions, the Lane Departure sensor failed to alert the contact that it was safe to merge. The contact stated that the sensor instead directed the vehicle to enter the next lane. As a result of the failure, the contact was concerned that the sensor error might cause a crash. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer was notified of the failure and the contact was advised to take the vehicle to another dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to a different dealer. The failure mileage was approximately 17,287.

- Houston, TX, USA

None of the issues with this vehicle have ever been addressed by the manufacturer. We have had a STAR case opened and shut with no resolution. The infotainment system glitches, completely goes black, radio doesn't work and the back-up camera will fail on occasion. The blind spot warning is inconsistent and is therefore never relied on while driving. The heated seats have a Technical service bulletin for Jeep service departments. The heated seats shut off after 5 min. The rear brakes have locked up while applying pressure to stop almost causing an accident. Jeep client services and the dealer service department have done multiple updates both in shop and over the air without fixing any of the issues. They have refused to address even the safety concerns. Approximate incidents unknown as this is a daily issue with this vehicle. All service appointment dates can be provided.

- Lorton, VA, USA

My Air bag Failure light is on and continuously dings and tries to call emergency services over and over every few seconds while I am driving. This is a distraction to my driving and the only way to shut it off is to select the OK button on the infotainment screen. My active lane management has not worked since the dealership last updated my vehicle back on January 5th and Wagoneer is aware of this issue. This is a known issue from an update with Wagoneer. I have several electrical issues that have been reported to the dealer and Wagoneer including my emergency braking not working as well as my Active Cruise control.

- Mccomb, OH, USA

Driving normally and instantly, many alert lights came on. Brake booster failed and difficult to stop vehicle. Vehicle engine power decreased. Radio screen shuts down frequently which is less an issue of safety but reflects instability of entire electrical system which seems to cause errors in critical systems such as braking and other safety equipment. Concerns regarding critical malfunctions seem to be mounting in the Wagoneer and will likely result in injury at some point if not already.

- Blue Bell, PA, USA

In October 2022 our Wagoneer was taken to the dealership due to the radio display turning off and on, the passenger screen not functioning properly or connecting through the HDMI. We were told the issue was resolved after replacing parts in the dash. About a month later the radio screen again turned off while driving. In February 2023, while driving the Wagoneer in the fast lane on the interstate, the power steering went out, the brakes would not work and the vehicle proceeded to shut down. The dash repeatedly displayed different instructions, "press brake and push button to start, " "vehicle not in park, " "shift P to start, " "stop/start restart required, " "shift to P then desired gear, " and the red battery symbol appeared on the dash. After making it safely to the shoulder, the vehicle did restart. We were blessed not to have been involved in a collision, as we were initially surrounded by commercial vehicles. Luckily, it appears the commercial truck drivers noticed something was wrong and slowed their vehicles, allowing us to move from the fast lane to the right shoulder before our vehicle came to a complete stop. A short time later, we were able to start the vehicle. 30-45 minutes later while driving, the dash and radio screen turned off. After stopping in a parking lot and turning the vehicle off for a bit, we started the vehicle. When placing the vehicle in drive, it moved forward a few feet and the parking brake was somehow engaged on its own. Our vehicle was taken to a nearby dealership for inspection 2 days ago and we have not heard back from them. We did show the service department manager a video that was taken while the shut down was occurring that showed the instructions being displayed on the dash as well as the speedometer showing the vehicle coming to a stop.

- Midland, TX, USA

The entire computer system stops working. Unable to turn down radio, control climate, turn off heated seats or steering wheel, unable to open turn or fold down seats. Passengers have been stuck in car and need to climb over seats to exit. Radio stuck on high is very distracting while driving. Seats stuck on high heat are also very distracting.

- Milton, NY, USA

On two occasions, the 2022 Jeep Wagoneer Series II completely shut down and locked up while driving at speed. The steering wheel locked, the brakes wouldn't work and the engine and all electrical components went offline. In both cases, the vehicle was uncontrollable as it grinded eventually to a stop. The first occasion put us in a ditch. The second occasion nearly hit a construction worker. Children were onboard both times. After the first incident, we were able to get the vehicle to start again after a couple of hours. With all warning lights on we drive it slowly back to the dealership. They were unable to reproduce the problem and said that it needed a lot of software updates which they performed. Four months later it happened again. This time it could not be started and it was towed to the dealership who also has not been able to get it to come online. Less concerning from a safety standpoint is that it occasionally won't wake up after being parked. Sometimes opening the hood and slamming it shut gets it to wake up.

- Little Rock, AR, USA

Started with the cold weather in December. I got a notification that I need to service the Power Steering system. Lasted for two drives and then went away. Approximately two weeks later, while driving my family in town, the power steering light came on again. Came to a stop at a stop sign and the car put itself in Park. The car put itself in park three more times in a span of 5 minutes of driving. The Forward collision warning light came on and would not let me drive forward. While driving, the electronic parking break came on and I almost lost control of the vehicle and fishtailed. Once I got to my driveway, the car struggled to make it up the driveway and once I put the car in park, it died. I had to jump the car to get it to the street. Once at the bottom of my driveway, the car struggled in reverse on a flat service. Service department has had the vehicle for a week and the last update that i have gotten was that the engineering department has to order a battery for my vehicle and that they are unsure what the problem is.

- Columbus, IN, USA

From the 1st day the rear air system never worked. I thought I was not doing something correctly. Took car back to dealership only to be told the motor blowout because the wiring shortened out. So now they dealership has the car and can-??t tell me when I will receive my car back. $84000 car that has electrical issues from day one seems like a Lemon and I should be able to get my money back along with my trade in, 2020 Jeep Wrangler. I have owed 4 previous Jeep and never had any issues. This is very concerning that a car I purchased on 8/20/22 has an electrical issues that short out the claimant control unit.

- Richmond , VA, USA

Major issues with the collision avoidance system - blind spot sensors continue to fail and shut off sporadically, or sensors in the mirror light up making you think you are about to hit someone when no one is near your vehicle. Has also shut down collision avoidance system and dinged multiple errant warnings for 3-5 minutes so badly we had to pull over and restart the vehicle. Additionally, the vehicle shakes in the steering wheel and passenger front seat intermittently between approximately 65-77 mph. They told us it was bad Nexen tires so we paid ~$1k to replace them and they replaced a defective rim. Vehicle is still having the same issues. This started at just over 2k miles. Vehicle was purchased in May 2022. Vehicle has been in the shop 4 times now and over 30 days to attempt repairs on the same issues. I do not feel safe driving my family in this vehicle. The Series III Wagoneer loaner that dealership just provided (with under 3k miles) is also having the same shaking / vibration issue and failure of the navigation system, but the shaking and vibration in the loaner is worse than in ours.

- La Grange, TX, USA

******* delete voq ******* this complaint is being marked for deletion because the consumer placed the request. ******* delete voq *******

- El Dorado Hills, CA, USA

Service Shifter Stop Safely Shut Off Engine to Engage Park Brand new Wagoneer and this error message has popped up multiple times. Have to turn vehicle off and let it sit for a few minutes before turning back on. Sometime message goes away, sometimes it doesn-??t.

- Sugar Grove, IL, USA

Driving approximately 30 miles/hour (estimated) the car started the process of shutting down and then shut down - while moving. The lights flickered on the dash board but don't recall exactly what the indicators were. We were able to pull over to the side of the road, although not entirely off of the road. It was 11:00 PM. This is a safety issue because my family was in the car while it was moving and shut down while moving. We bought the car approximately 10 days prior to this happening and it had 17 miles on it when we bought it brand new.

- Crownsville, MD, USA

Vehicle had one warning light about tire pressure. Tire pressure tested fine. Began to drive. 30 minutes later every light on the dash lit up and vehicle stopped in an intersection and almost caused multiple accidents. Vehicle was finally towed by police and after a month in the shop they said it was a dead battery. But it died while the vehicle was driving and alternator should have been charging it.

- Rockport, IN, USA

After Performing an Auto start, I unlocked doors with keyfob and placed a child in my vehicle. when I shut the door, the vehicle locked the doors with child inside and I was unable to unlock the doors with the Keyfob for approx 5 mins. I eventually was able to get the rear hatch to open using the keyfob and was able to get my child out of the vehicle. The temperature outside was over 100 degrees. Had the vehicle not unlocked and the auto start feature turned the vehicle off the livelihood of my children being trapped in the vehcile in that heat could have been fatal. There were no alarms, nor warning lamps or messages present after i was able to get in and finally turn the vehicle on by pressing the brake and pushing the ignition button. At this time, the dealer states it is an unknown cause, with no diagnostics shown for what happened. They have not been able to reproduce the situation. vehicle has been inspected by the Dealership Service dept.

- Boise, ID, USA

On 4/19/22, the car was driven for more than 175 miles from Bozeman, MT to Sheridan, MT and back. We started the car up on 4/21/22 and the battery was dead. The dealership has claimed that we needed to drive the car longer distances in order to charge the battery fully. This is not the case as we drove it for a long period of time and the battery still died. The dealership, Billion Auto Group refuses to give us a new battery because they have told us that the battery was not able to be replaced by their warranty guidelines. This is the fourth time the car has been in the dealership for the same issue. There is an inherent safety risk if we were not near a dealership to come and jump the vehicle to get the car back to driving condition to be then driven to the dealership for repair. This is a KNOWN issue and Chrysler refuses to change out the battery or buy the car back. It is a lemon car under Montana law. Ref: Technical Service Bulletins https://

- Bozeman, MT, USA

On 6/9/22, we drove for a total of 3 hours, over 200 miles During the drive, the entire console went out and rebooted twice. We were on the freeway driving at high speed when this happened. The next morning, we go to start the vehicle, the battery was completely drained. Dealership claims the lights were left on, but it wasn't. This is the fifth time the car has been at the dealership for battery/ electrical issues. When we were driving, there was nothing displayed on the dash for a total of 10 minutes until it had rebooted twice. This could have caused an accident as we didn't have any electrical input on the dash and console. The dealership didn't try to replicate the problem. They simply re-charged the battery and told us the vehicle was fixed again. We've contacted Chrysler corporate with this issue and there's an open case regarding these serious safety issues. The local police are aware of this issue as this is an ongoing issue with the vehicle and our safety was at risk.

- Bozeman, MT, USA