10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,585 miles

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problem #62

Jan 202025

Wagoneer

  • miles
While sitting at a stop light my vehicle started malfunctioning and put itself into park. Several different warnings came across the screen and I was unable to change gears or start my car for a while. Finally my car allowed me to push the break and restart the vehicle. A warning light came on with an -??A!-?? But then was no longer on the screen once I turned my vehicle off and back on.

- Marlow, OK, USA

problem #61

Jan 212025

Wagoneer

  • miles
While driving vehicle. Vehicle shut off and completely was drained of all power in the middle of the road

- Pittsburgh, PA, USA

problem #60

Jan 102025

Wagoneer

  • miles
Vehicle purchased on September 7, 2022, with 16,182 miles. It was sold to me with an open recall. Late December 2023, I complained about car not starting on a frequent basis. Roadside assistance was called to jumpstart battery. Every time the vehicle was jumpstarted the check engine light remained on for days to up to two weeks. January 5, 2023, vehicle went to repair shop, techs claimed nothing was wrong, vehicle returned to repair shop 5x within a 4-to-5-month period for the repair shop to decide it needed a new auxiliary battery. Unfortunately, the fix was temporary as it began to fail again and now leaving me on the road stuck. I drive, I stop at a stop sign or red light, or intersection as I move to turn, car shut off. Almost causing several accidents. I was on the highway when my GPS started glitching and shut off, turn back on and some of my safety icons would stop functioning. I strongly believe this car has major electrical issues that the repair shop cannot seem to find what is actually causing the battery to fail or die. When a repair is done the main issue is never totally corrected and other issues arise. November 9, 2024, vehicle went to repair shop, again they can't seem to find what's wrong. November 18, 2024, it was towed again for same issue, it is now January 12, 2025, and my vehicle is still in the shop. About a week ago they told me that "they think was causing the battery to fail is the sideboard that seems to not work properly" and they cannot guaranty me that that's it. I asked the repair shop for the Multi Vin Summary Report, and I am at total disbelief at the amounts of visits this vehicle has been in the repair shop before I purchased this vehicle. Since I purchased this vehicle, it has 12 confirmed repair visits, with 3-4 recalls and not to mention the visits that's nothing wrong was found. Prior owner had 6 repairs and 2 recalls. Totally unsafe on the road!

- Granby , MA, USA

problem #59

Nov 052024

Wagoneer

  • miles
While driving the battery light ignited, the cars battery quickly started to decline was able to pull over when car entirely shut down after all dash lights cycled through. Replaced two BPM components and new batteries and still can not diagnose or find the problem

- Andrews, TX, USA

problem #58

Dec 142024

Wagoneer

  • miles
Over the air date on my vehicle. It has disabled the high beams, front collision won't turn on, Am radio won't work

- Dayton, TX, USA

problem #57

Dec 022024

Wagoneer

  • miles
We were bringing our 2022 wagoneer to the dealership to have them investigate an issue with the battery light coming on this morning. While driving on interstate 95 north, all power cut out on the car, the power steering stopped working and the brakes failed. My husband had to navigate across 4 lanes of traffice with now power or brakes or steering to get to the shoulder. The car was towed to our dealership, and they indicated our alternator died and battery died. There were no check engine lights indicating we had an alternator issue or that we should not drive the car in for service. We talked to the service department about the batter light the morning of 12/2/2024 and they had us drive it in. This needs to be looked at as it was a very dangerous situation to navigate on the interstate.

- South Kingstown, RI, USA

problem #56

Nov 242024

Wagoneer

  • miles
I was driving on the highway when suddenly, my car started acting up. The lights on the dashboard started flashing one by one, from the check engine light to the battery light, and then everything went black. The infotainment system also went out, and I couldn-??t control the car anymore. I was going at 65 miles per hour, and I had no steering or brakes. I did some research and found out that this is a very common problem with this vehicle. It-??s a serious safety hazard for my family and me. I would really appreciate it if Jeep could look into this issue and do a full recall until it-??s fixed. If they don-??t, someone could get hurt or even die.

- Powell, OH, USA

problem #55

Nov 092024

Wagoneer

  • miles
Vehicle was being driven when all lights came on the dash and vehicle stopped running and came to a stop. Vehicle than engaged the emergency brake by itself. After shutting off the ignition, i was not able to turn the vehicle back on. Vehicle has 38460 miles. I had to have the vehicle towed directly to the dealership, Marino Jeep in Chicago, Il. The dealer came back two days later and stated the battery and ibs sensor required replacement. They could not tell why it stopped running and locked up. This vehicle is currently not safe as there is no guarantee it will not happen again.

- Chicago, IL, USA

problem #54

Nov 112024

Wagoneer

  • 33,000 miles
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that no warning light was illuminated. The contact stated that the power steering and brakes had failed to operate as needed. The contact was able to coast to a stop. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,000.

- Carencro, LA, USA

problem #53

Nov 042024

Wagoneer

  • miles
Previously filed complaint #11586511, which was fixed after a 3 week wait on how to fix the problem. 11/4/2024 the problem has recurred. I think they did a factory reset the last time, because I had to reprogram all my settings and there were no parts shown being replaced on the repair sheet.

- Park Forest, IL, USA

problem #52

Oct 292024

Wagoneer

  • miles
This is the second time this issue has happened. 1st time it happened about 1 year ago and jeep replaced some parts in relation to the ECM and etorque system. The issue happened today once again. Our jeep wagoner will just stall out our sputter in a manor to almost stall. Today it happened in the middle of an intersection while the wife was driving our 2 children home. Will have to take it in again, although it is now out of warranty by 4,000 miles. I am curious to hear what they have to say. Components have been replaced in the past regarding this issue by local Jeep dealer. The battery light came on and the check engine light came on. After a stop and restart only the check engine light is lit.

- Sarasota, FL, USA

problem #51

Oct 182024

Wagoneer

  • miles
Vehicle was in motion the battery indicator and service engine light displayed. Additional warnings for other components (e.g. lane assist, brakes, battery power saver etc.) displayed, stopped at an intersection, applied acceleration and vehicle shut off, put itself into park, became disabled and would not restart. No power to restart or to power road hazard flashers. Complete shutdown of vehicle. Vehicle neutral override was finally discovered to get it moved to a safe location off the roadway and prior to having it towed to dealership for further investigation into cause.

- Lawrenceville , PA, USA

problem #50

Sep 282024

Wagoneer

  • miles
Vehicle lost brakes for the second time while driving and also lost power steering. Vehicle was serviced at dealership after first incident and was supposedly fixed by replacing the battery. It was obviously not fixed since it happened again 12 days later. Both times the vehicle randomly, and with no warning, lost braking ability and power steering.

- Birmingham, AL, USA

problem #49

Sep 062024

Wagoneer

  • miles
I was driving 35mph and my breaks and steering were not working. The car started to rattle and in order to stop the car I had to start pumping on the breaks as hard as I could and have it slow down but I had no steering control. I was luckily close to my house without turns so pulled over to my driveway by pumping the breaks and screaming for a neighbor to help me not hit other cars on the road. the week prior I had brought my car in for a recall for the electric side board that comes down when the doors are open to step into the car. It was a recall then they said I already had that looked at when I brought it in last year for recalls and so this time I would have to pay 1400 for the motor and I was told by the mechanic the electric issues would continue to arise now and to get rid of this car

- Marshfield, MA, USA

problem #48

Sep 102024

Wagoneer

  • miles
Concerns: Electrical is slow to respond the screen. The turn knob is a HUGE safety concern. The turn know sometime doesn-??t not click or stay in park. The vehicle will lunge. The knob is easy hot accidentally hit and move out of the gear causing the auto brake to jerk the car to a stop. The getting the brake release to get car back in gear is slow to unlock. Sometimes I have to turn the car completely off. Turn it back on then do the break release and start all over. The auto break has actually stopped in the middle of the road for no reason and I-??m lucky. I just didn-??t get hit from behind and I had nothing to do with the turn knob. The auto stop is very sensitive. I turn it off almost 100% of the time like when you-??re at a stop sign because when it comes back on, it-??ll jerk the car. I-??m just very disappointed in the Wagoneer as a customer. I-??ll look forward to the day that I can replace this car.

- Hobbs, NM, USA

problem #47

Aug 292024

Wagoneer

  • miles
This has happened on my vehicle twice, the first time I was stopping at a stop sign and the car gave a message about putting car in park and restarting, it put itself into park before I saw the message and so when I went to accelerate it just revved the engine. I had to push the on/off button to restart vehicle and it went. Same thing happened again about a month later (last week) this time I was pulling into our school-??s drive to drop off kids but before I got to the drop off area it dinged, giving a message to put car in park and restart since I was getting ready to stop I was going to wait but almost as soon as I looked back up from reading the screen it slammed into park and same thing I had to push my on/off button to restart and go again. I was actually moving this time so we came to an abrupt stop with my children in the car. The service department said they couldn-??t replicate and to come get the vehicle, I feel this is a huge safety concern for our family. What if it does this at highway speeds, I think someone will be greatly injured from this. We have a ticket open with Jeep but so far nothing.

- Larned, KS, USA

problem #46

Sep 012024

Wagoneer

  • miles
While driving the vehicle's braking system completely failed. During the failure multiple warning lamps came on to include ABS, Brake, and engine. The messaging system indicated brake service needed. The failure caused the entire braking system to "shut down" and a complete loss of braking ability. The brake system consistently went from no brakes to complete brake lock up. A later diagnostic via the OBD system indicated a communication failure between ECU/computer systems. No other symptoms were present prior to the failure. The vehicle is currently being inspected by the dealership.

- Lowell, MA, USA

problem #45

Jan 232023

Wagoneer

  • 4,000 miles
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds, the camera and navigation screen went blank. The message -??Uconnect need service take to authorize dealer-?? was displayed. The contact stated that the GPS continued to reboot. The fan underneath the seat was making an abnormal noise. The vehicle was taken to the local dealer, where it was determined that a software update was needed. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Hollywood Chrysler Jeep (2100 N State Rd. 7, Hollywood, FL 33021); where it was diagnosed and determined that the infotainment screen needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and served with lemon law documents, but no assistance was provided. The failure mileage was approximately 4,000.

- Pembroke Pines, FL, USA

problem #44

Aug 212024

Wagoneer

  • miles
Driving on freeway and needed to come to urgent stop. The vehicle did come to a stop and no collision occurred. However, after stopping, the vehicle then would not move. The car was on and was unable to be turned off. Multiple error messages appeared and the gears were flashing. At risk due to being at a full stop on the freeway with traffic still moving at posted speeds, and unable to move vehicle. Police and courtesy vehicle arrived a short time later to prevent a rear end collision and stayed until a tow truck arrived and could tow vehicle to local dealership. Vehicle is at the dealership and has not yet been inspected to understand the issue. There were no previous lamps, messages, or other symptoms prior to the problem to indicate there may be an issue with the vehicle. A year ago, the vehicle had another issue where it engaged the parking brake on it's own. Was not in danger during this incident.

- Ann Arbor, MI, USA

problem #43

Jul 172024

Wagoneer

  • miles
the truck is shutting off on it own while driving it has happen about 5 times already dealership cannot keep the issue and keep returning the vehicle to me. I feel unsafe for me and my family to be driving this vehicle. And Jeep services is no help. I have a case manager who keeps selling me. There's nothing they can do.

- Bronx , NY, USA

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