10.0
really awful- Crashes / Fires:
- 19 / 1
- Injuries / Deaths:
- 27 / 0
- Average Mileage:
- 24,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Air bag light on saying it needs a clock spring I was just driving and light came
- La Harpe, IL, USA
My 2016 Jeep Wrangler with 53,000 miles on had the airbag light come on and when I went to have it checked it was due to a Occupant restraint control module malfunction. I was told this might not allow the airbags to deploy and that it could even deploy spontaneously. I have seem all kinds of recalls across the years for OCR related items(especially from FCA/Chrysler) https://www.automotiveworld.com/news-releases/chrysler-statement-occupant-restraint-control-orc-module/ You can inspect if you would like. Dealer noted the ORC was malfunctioning.
- Zionsville, IN, USA
The contact owns a 2016 Jeep Wrangler. The contact stated that the air bag warning light was illuminated. The vehicle was taken to a local dealer and diagnosed with needing the clock spring replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V288000 (Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
- Winston Salem, NC, USA
I was in a high speed impact collision rear ended at full speed and thrown into vehicle in front of me, me and my husband both suffered facial trauma as airbags did not deploy and both front seats twisted ans broke backwards in backseat where my 2 minor children were located.
- Omaha, NE, USA
The clock spring has gone out, 15 and older was issued a recall, my 2016 (built 2015) is not included and denied buy jeep. My airbag light has been on about 20,000 miles now.
- Denton, TX, USA
Airbag clockspring has been recalled previously on this vehicle and was replaced, but same issue has occured again, with air bag warning light on and no horn or steering wheel controls. Vehicle is only a 2016 and should not have this reoccuring issue.
- Lowell, VT, USA
Air bag light came on causing my air bags to not deploy if I do get in an accident.
- San Augustine, TX, USA
The contact owns a 2016 Jeep Wrangler. The contact stated that after stopping and attempting to make a left turn at approximately 5 mph, another vehicle crashed into passenger's side wheel and fender of the vehicle. The contact stated that the passenger's side wheel was pushed up into the wheel well. The contact stated that the vehicle was pushed laterally approximately 7-10 feet. The force of the impact went through the engine block and went out on the driver's side of the vehicle. Additionally, the windshield was cracked and hood clip on the driver's side was severed. The contact stated that the air bags failed to deploy. The contact assumed that the other vehicle was driving approximately 60 mph at the time of impact. The vehicle was towed to a tow lot but was not yet inspected. A police report was filed. The contact sustained injuries to the back and neck, and a minor laceration to the right leg. The contact was concerned that he might have also sustained possible brain and spinal cord injuries. The other driver sustained a laceration to the left leg below the knee and was transported from the scene by the paramedics. The contact stated that he chose not to leave with the paramedics because at the time he felt no pain however, later in the evening and throughout the night, he experienced excruciating pain. The next morning the contact went to the emergency room to seek medical attention. There were ct scans and X-rays performed on the contact. The contact referenced NHTSA campaign number: 16V734000 (air bags) and stated that he had not received any information or notification from the manufacturer regarding the recall for which the VIN was included. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 90,000.
- Henderson, NV, USA
Airbag light came on in Jeep, took it to the dealership and they said it was the modular that controls the entire airbag system and he couldn't guarantee the airbags would deploy. The warranty expired at 36,000 (it has 39,000) and it would be $900 to fix.
- Edmond, OK, USA
The contact owns a 2016 Jeep Wrangler. The contact stated while his wife was driving at unknown speeds, the air bag warning light illuminated. The vehicle was taken to mckinney Dodge Chrysler Jeep Ram & used cars (4574 calhoun memorial hwy, easley, SC 29640, (864) 859-1981) where it was diagnosed the clockspring needed to be replaced. The vehicle was not repaired. The mechanic informed contact the steering wheel had been turned to many times. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 43,000.
- Pickens, SC, USA
Recall # S40, NHTSA 16V-288 needs to be expanded!!! my clockspiring assembly is bad in my vehicle, and my airbag light is on. The dealership said if I get in an accident the air bag will not deploy. There is a recall out for certain 2016 RHD vehicles for the clock spring assembly. Certain vehicles manufactured between 2011 and may of 2016 fall into the recall. My vehicle was manufactured during that time, however for some reason my VIN number is not included in this recall-why? the same clock spring that was recalled in certain VIN numbers has gone bad in my vehicle also-which is a right hand drive. Speaking with chrystler directly about this they said there is nothing they can do because my VIN number is not included! this is not ok! it is an issue effecting air bad deployment! I am a rural mail carrier-and I am risking my life every day. If a vehicle rear ends me or hits me-my air bad will not deploy and thats my life! for chrystler to know about this issue in vehicles and not take care of it in mine is not ok! and I expect something to be done!
- Morrisville, VT, USA
Clockspring is causing the air bag light to stay illuminated. Clockspring controls turn signal, flashers, deployment of air bags, etc. If I have an accident the air bags may not even deploy. That is a real safety issue to me and should be for all drivers.
- Birmingham, AL, USA
The contact owns a 2016 Jeep Wrangler. The contact stated that the air bag light was illuminated. The contact called the dothan Chrysler Dodge Jeep Ram Fiat dealer located at 4074 ross clark cir, dothan, al 36303, and was informed that there was no recall on the VIN. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 77,000.
- Chipley, FL, USA
Airbag light began to illuminate on and off suddenly without reason after starting the car. Now the airbag light is steady on. Mechanic ran fault codes and received about 15 fault codes on computer related to airbag system and SRS. Appears to be some sort of major electrical problem.
- Scarsdale, NY, USA
While sitting still I started my Jeep and on my instrument panel the airbag light came on, the first few hours it would come on and go off intermittently, now it's on all of the time. When I took it to a dealership they said it was the clock spring which costs $410 for the part alone and informed me that they are on back order which tells me there must be a lot of Jeep with the same issue. When I asked them if that meant my airbag may deploy at any time she said no quite the opposite it meant it would not deploy at all. I am a mail carrier and have spoken to other 2016 RHD Jeep owners and they had recalls to repair theirs but mine didn't make the recall list. My Jeep is my livelihood, now I have to worry that if I'm involved in a collision I'm at a much higher risk for injury or fatality.
- Bryant, AL, USA
The vehicles airbag light came on and the buttons on the steering wheel now fail to work. Looked online found it is the clock spring. There was a recall for this issue but this vehicle is not covered under that recall. Dealer quote to fix this issue is 679.00
- Lancaster, KY, USA
The contact owns an 2016 Jeep Wrangler. The contact stated while stopped at a traffic light, the air bags assembly light illuminated on the instrument panel. The vehicle was taken to neuwirth motors located at (219 S college rd, wilmington, nc 28403) to be diagnosed. The contact was informed that the clock spring assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage 100,000.
- Wilmington, NC, USA
I was traveling down a city street and the person coming the other direction crossed the double yellow line. We collided head on and my airbag did not deploy. I had recently replaced the airbag due to a recall from the manufacturer. This accident resulted in my vehicle being totaled. Furthermore I received several injuries including a concussion and whiplash. The airbag did deploy on the Kia that hit me.
- Columbus, IN, USA
Received notice from Jeep that a recall was in effect for the airbag sensor switch located somewhere within the front bumper.. the switch maybe disconnected at time of impact and not message the air bags to deploy... the hard rock addition Jeep has an access port located within the front bumper specifically for the purpose of installing a winch/winch plate... dealership advised it would cost additional 100 dollars to repair the recall as the winch would have to be removed partially or in total... contacted customer service / case management at Jeep Corp and was advised it would not cover the cost to remove the winch that it was more or less between the dealership and me.. my thoughts are that the bumper was designed by Jeep to install a winch inside the bumper with top and front removable plates and that they are responsible regardless....
- Stilwell, OK, USA
- Augusta, GA, USA