10.0
really awful- Crashes / Fires:
- 19 / 1
- Injuries / Deaths:
- 27 / 0
- Average Mileage:
- 24,362 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Side impact and full 6 rollovers, with damage to front. During an accident on 6/13/25. I took pictures if you need them
- Amarillo, TX, USA
The contact owns a 2016 Jeep Wrangler. The contact stated that upon attempting to alert a gateman using the horn, the horn failed to function. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clock spring. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V288000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.
- Dallas, TX, USA
Horn stopped working. Steering wheel controls stopped working. Airbag clockspring bad. Several lights on, on dash. Several dealerships claim even though there is a recall, my Jeep is not covered.
- Union, OH, USA
I had someone cut me off on the highway, I went to honk my horn & it didn't work. I then also noticed that my steering wheel control buttons did not work, or light up either. Upon investigation I found out that those are all symptoms of the clockspring not working properly & needing replaced.
- Sylvania Twp, OH, USA
There is a current recall for the RHD version of my Jeep for the clockspring. The bad clockspring causes many issues including air bag deployment issues. This issue does also affect the LHD. I-??m currently dealing with it myself.
- Robertsdale, AL, USA
The airbag light came on, then went off. This happened for a while, meanwhile, the horn stopped working and the controls in the steering wheel were incapable of anything for the radio. I was informed it was a bad steering clock spring and it needed to be replaced. Part # 5156106AG We searched for a recall, and there is one for the 2016 Jeep Wrangler for a failing steering clock spring, only my car-??s vin number didn-??t match the recall. It appears the previous owner had an issue with the airbags, that was subsequently repaired before I owned this vehicle. I believe it was repaired incorrectly, or is still faulty, as it is broken once again. The coincidence of this being recalled for the same make and model, but not for my specific vehicle is difficult to comprehend. What automobile has more than one need to repair airbags that were never deployed? I have not gotten it repaired yet because the dealer is charging greater than $900 for just the part. I found it online for less than $200.
- Springfield, PA, USA
The contact owns a 2016 Jeep Wrangler. The contact stated while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the dealer and the dealer retrieved DTC: B1B06 (faulty air bag located in the steering wheel). The contact was informed that the air bag in the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The failure mileage was approximately 71,368.
- Danbury, CT, USA
At 70000 miles our vehicle has an airbag warning light illuminated on the dashboard. After diagnostics it was determined that a OBD / DTC code was present : "B1B06 Driver Airbag Squib 2 Circuit Open" Per the manufacturer FCA, this code indicates an issue with the Airbag clockspring, and the driver side airbag may not deploy in case of a crash, hence placing the driver at risk of injury or death. Although FCA issued a safety recall for this issue, it only covers vehicles manufactured before May-2-2016. Our vehicle was manufactured on May-27 yet is suffering from the exact same issue, but not covered by the safety recall as per FCA representatives. "Safety Recall S40 / NHTSA 16V-288 Airbag Clockspring" Attached. This is apparently a known issue on many Jeep Wranglers, not just the ones manufactured between the posted dates, yet FCA does not offer support for vehicle owners whose airbag may not deploy in the case of a crash.
- Newark, De, Usa, DE, USA
Air bad light is on all the time and the horn does not work.
- American Fork, UT, USA
The contact owned a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, another vehicle driving at high speeds rear-ended the contact's vehicle, causing her vehicle to flip over twice; however, no air bags were deployed. The contact sustained a fractured tibia, fibula, and pelvis that required 6 surgeries with 1 surgery pending medical attention. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Seminole, FL, USA
The airbags did not go off when I was struck from the front. Impact was 40 to 50MPH. AAA insurance carrier says its a complete loss with over $31,000 worth or repairs. They are salvaging the Jeep. The Jeep is at my home and available for inspection until AAA insurance takes it away. I was the only one in the Jeep when it was hit. With only the seatbelt to restrain me it severely twisted my body to the left. I have head, neck, back pain with 6 herniated disks. I have dizziness, nausea and loud nonstop ringing in the ears. Airbags have not been inspected by anyone. Only the damages were inspected by the insurance carrier. No warning lights, messages or symptoms prior to the accident.
- Lakewood, CA, USA
Engine has failed. Had it inspected by two mechanics and they said the same thing, there are broken internal components possibly due to defective components.
- Tucson, AZ, USA
My 2016 jeep wrangler, is having major issues. My seatbelts completely stopped working last week February 3, 2023. I had left the mechanics because I had the back window replaced, and the back hood of my jeep wrangler. When pulling out of their driveway, I realized my seatbelt was very tight, but I still got to hook it. When I got home from my drive one and a half hours away, I went to use my car and the seat belts would not work. Driver side and passenger side seat belts have completely seized. Has my jeep wrangler 2016 had any recalls. My son died December 10, 2019. I have never had any other problems with my jeep wrangler. I believe in jeep and the company who makes them. The body shop told me to get rid of my jeep. I cannot do that and since my son died in my jeep wrangler and drug dealers threw him in the back seat, letting him die after they stuck him with a needle full of fentanyl. Please help I do not want to part with my jeep wrangler. I am sure with the Vin number you will be able to trace anything that has gone on with my Jeep! I could have missed many recalls because my son was very sick, from 2016 until his death 2019. I purchased the car brand new in 2016 in upstate New York. Please tell me how I can get help so my seatbelt will work again and the airbag can be inspected. It must be a recall issue I can-??t think of anything else and I need your help. I now live in Port Charlotte, Florida, and I am near my daughter. This jeep wrangler has been very good to us. It saved my son-??s life and his girlfriends in that prior accident. Something is very wrong with the seatbelts and possibly the mechanisms attached to the seat, bag, and seatbelts. I-??m not sure. But the jeep is a fantastic vehicle and I love it. Please help or call me 518-421-7073. Thank you very much. Lori.
- Port Charlotte, FL, USA
My wife was involved in an injury accident 12/02/2023 due to failure of the ABS Module not activating and the Air bag system not deploying. She was cut off by a hit and run driver. She slammed on the brakes went into an uncontrollable skid lost control on the Highway went off the road tumbled end over end 4 times no air bag deployment. No ABS or Air bag warning lights were on both systems failed.
- Summerville, SC, USA
This Jeep is a right hand drive wrangler. Airbag light, traction control light came on, and my horn quit working. Cruise control quit working, and then my antilock brake system was malfunctioning. I couldn't figure out why. So I went to both the Jeep dealership, and the local autozone where they scanned my Jeep for codes, and it's saying a bad clockspring. They said there is a known recall for 2016 models, but mine isn't included. They said to figure out why this Jeep is not included.. Why is my Jeep not included in the already known recall for the bad clock springs?
- Mansfield, PA, USA
Experiencing illumination of the airbag warning lamp. Upon further investigation the technician may found one or more of B1B Diagnostic Trouble Codes. Current "recall" or "extended warranty applies to 2011 to 5/2/2016. My vehicles build date is 6/2016. My question is was the faulty part possible used after 5/2/2016 in Toledo where my vehicle was built. The airbag clock spring seems to have been a issue for awhile. I seen "recalls" all the way back to 2007. I just wanted to figure out my vehicle is being excluded from the "extended warranty" when I am have the same issues as a vehicle built just one month before mine.
- Ozark, AL, USA
My airbag light is on all the time and my horn stopped working.
- American Fork, UT, USA
was in a 4way stop approaching it actually.I was going eastbound the other motorist was going south bound. He made a right turnouts west bound lane but he took it without slowing down for stop sign he didn't stop at all.he drove onto my front bumper side head on at a fast rate ofspeed.his airbags deployed my did not. I had my seat belt on but my airbags did go off.i got jerked around violently my head has not stopped from hurting and been dizzy and nauseous lately
- El Monte, CA, USA
The contact owns a 2016 Jeep Wrangler. The contact stated that the air bags, seat belts, and ABS warning lights remained illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 16V288000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 130,000.
- Weslaco, TX, USA
- Swansea, MA, USA