10.0

really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
24,362 miles

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« Read the previous 20 complaints

problem #34

Aug 262019

Wrangler 6-cyl

  • miles
2016 Jeep Wrangler. Consumer writes in regards to urgent airbag safety recall. The consumer stated the dealer canceled the scheduled recall repair and did not schedule a new appointment.

- Wilmington, NC, USA

problem #33

Jun 032019

Wrangler

  • miles
Takata recall. I have been on the phone with Jeep (833-585-0144) to get my airbag replaced on numerous times. There are no parts available. They have called dealers and I am on a waiting list at a Jeep dealer for over two months. I believe they should be required to provide me a rental car until parts are available as this is a unsafe vehicle to drive.

- Arlington, VA, USA

problem #32

Sep 012018

Wrangler

  • miles
The contact owns a 2016 Jeep Wrangler. The contact received a recall notice for NHTSA campaign number: 19V018000 (air bags). The contact called koons tysons Chrysler Dodge Jeep Ram (2050 chain bridge rd, vienna, va 22182, 703-790-0900) to have the vehicle serviced; however, the contact was informed that the part were not available. The contact reached out to another dealer(farrish Chrysler Jeep Dodge Ram, 9610 fairfax blvd, fairfax, va 22031, 703-273-0200) and was informed that they also did not have parts available. The contact informed the manufacturer of the recall and they provide the same information as the dealers. No further assistance was offered. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bristow, VA, USA

problem #31

Aug 222019

Wrangler

  • miles
Clock spring needs replacing.

- Lumberton, NC, USA

problem #30

Aug 012019

Wrangler

  • 75,000 miles
Takata recall. Airbag light recently turned on. After using a diagnostic tool to decode the problem I'm given code B1B02. This was an open recall on half a million older Jeep Wrangler. However mine is not included in the recall and feel it should be concerning the potential seriousness that could arise.

- Knoxville, TN, USA

problem #29

Aug 222019

Wrangler

  • miles
Takata recall I called the dealer about the recall. They didn't call me back. They were unsure if the stock status of the part. The dealer I called was brighton Chrysler in Michigan.

- Whitmore Lake, MI, USA

problem #28

Jul 022019

Wrangler

  • 64,500 miles
Takata recall. The airbag warning light indicated a fault with a chime, June 2019. The driver airbag clockspring recall was performed in October 2016 shortly after purchase. The dealership says there was a two year warranty, which has expired.the dealership tells me the repair cost is approximately $1200. My complaint is the replacement parts used in the recall are giving warning indicators like the original airbag parts. I use the Jeep for mail delivery on dirt roads that are extremely dusty most of the year. This is the main reason for the original airbag recall. "the airbag clockspring may ingest dust if the vehicle is subjected to dusty environments, compromise airbag circuits, cause illumination of the airbag warning light". I feel the original problem still exists and the recall replacement parts have failed. I think this is a recall concern. I have contacted Fiat Chrysler automobile group recall assistance center, they did not help. I I am paying for the repair. But I feel like the safely problem still exists, and when dust covers this part it will malfunction.

- Coaling, AL, USA

problem #27

Apr 302019

Wrangler

  • miles
I received the recall notice and the courtesy calls however I've had my appt cancelled by the dealer because they do not have the parts. This is going on for 3 months. The dealers near me do not have these parts and have placed us on a 'list'. in the mean time we need to drive with a vehicle that can cause us injury or death because Chrysler cannot make these parts quick enough or send enough to cover the amount of vehicles with the problem.

- Port Washington, NY, USA

problem #26

Jan 012019

Wrangler

  • miles
Takata recall. The contact owns a 2016 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called huntington Jeep Chrysler Dodge Ram (1220 E jericho turnpike, huntington, NY 11743, (631) 479-2226) and was informed that the parts were not available after scheduling a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.

- East Northport, NY, USA

problem #25

Apr 062019

Wrangler

  • miles
The contact owns a 2016 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (air bags). The contact stated that berglund Chrysler Jeep Dodge Ram (located at 1007, 2525 franklin rd sw, roanoke, va 24014, (540) 345-9881) exceeded a reasonable amount of time for the recall repair. The dealer stated that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Roanoke, VA, USA

problem #24

Mar 152019

Wrangler

  • miles
The contact owns a 2016 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dodge, Jeep, Chrysler of New York (678 11th avenue, New York, NY 10019, (212) 594-2340) was contacted and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

- Manhattan, NY, USA

problem #23

Mar 232019

Wrangler

  • 71,000 miles
Takara recall airbag light has came on. Dealer states there is no recall for my RHD. 71K miles on it. And out of warranty. Dealer states it will cost around $700 to fix. Light came on while driving on gravel road.

- Sgt Bluff/ Sioux City, IA, USA

problem #22

Jan 092019

Wrangler

  • miles
Takata recall. The contact owns a 2016 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dodge Chrysler Jeep of winter haven (299 cypress gardens blvd, winter haven, fl 33880, (888) 612-3182) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Haines City, FL, USA

problem #21

Mar 142019

Wrangler

  • miles
Takata recall. The contact owns a 2016 Jeep Wrangler. The contact received a recall notification for NHTSA campaign number: 19V018000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Pomoco Chrysler Jeep Dodge Ram of newport news (12629 jefferson ave, newport news, va 23602, (757) 369-3565) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Gloucester, VA, USA

problem #20

Feb 242019

Wrangler

  • 68,000 miles
During a rollover crash which initiated at 40 miles per hour, the frontal airbags failed to deploy. The vechicle rolled and an adequate amount of force to deploy the air bags should have been triggered. As a result the ooccupants experience extensive injuries consistent with sudden deceleration.

- Rabun Gap, GA, USA

problem #19

Feb 162019

Wrangler

  • miles
Takata recall: Took my Jeep in for recall repair & told by service dealer (redlands, ca) that Chrysler is not sending the parts for recall to be completed. They are to contact me once the parts are in.

- San Bernardino, CA, USA

problem #18

Dec 072018

Wrangler 6-cyl

  • 64,000 miles
Tamara recall. I was hit by a drunk driver at highway speed here in Texas on 12/7/2018. Air bags didn't deploy in my 2016 Jeep jku. All air bags deployed in the drunk drivers vehicle. She walked away and I was taken to the hospital. If my airbags had deployed from such a hard impact I might have walked away like the drunk driver. So much for having airbags if they don't work. Both vehicles had to be towed away from the scene due to extent of damages.

- Smithville, TX, USA

problem #17

Nov 012018

Wrangler

  • miles
Dealer refuses to make recall repairs free of charge, want us to pay hundreds of dollars to remove and reinstall wench. Tried last summer as well same result.

- Parker, CO, USA

problem #16

Jun 172018

Wrangler 6-cyl

  • miles
Involved in front-end impact with a sign and tree, resulting in severe damage to bumper and framework. The airbag did not deploy. The driver sustained severe injuries to head. Vehicle was not inspected or repaired after the accident.

- Westfield, WI, USA

problem #15

May 102018

Wrangler

  • 20,000 miles
Air bag warning light on, but no current recalls

- Lenox, MI, USA

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