10.0

really awful
Crashes / Fires:
2 / 11
Injuries / Deaths:
2 / 0
Average Mileage:
15,075 miles

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« Read the previous 20 complaints

problem #48

Oct 032020

Wrangler

  • miles
With normal street driving - dry conditions and going 30 mph moving straight the 'service axel licking system' went on. Because of false messages that clear themselves I turned the car off and on again. It did not clear. Now it showed every time I start up my Jeep. Seems this is quite a problem in 2018 Jeep. On Jeep forum there are over 100 complaints and the repair shop says the part to correct is back ordered for 6 months.

- Milton, LA, USA

problem #47

Nov 072020

Wrangler

  • 60,959 miles
I was driving on the interstate highway when I heard a loud pop and saw an arc flash and pulled to the side emergency lane. I then saw flames dripping from my Jeep and the entire front end of the Jeep went up in flames and caught fire.

- Plainfield, IN, USA

problem #46

Jul 212020

Wrangler

  • 50,000 miles
I have a lemon Jeep that has caused me many accidents due to the steering issue and engine overheating and leaking oil which I almost started a wildfire in northern California mountains highway 299. Unacceptable, fca doesnt care....

- Los Angeles, CA, USA

problem #45

Sep 052020

Wrangler

  • 41,600 miles
Bought a certified used 2018 Jeep Wrangler jku with 41300 miles after a month and about 1200 miles locked 4X4 in driving in my field to check my cattle got back on road took 4X4 out drove about a mile heading home smelt burning smell from tranny smelt like clutch heard bang motor reved up quit moving piece of clutch came threw tranny

- Uniontown, PA, USA

problem #44

Sep 112020

Wrangler

  • 41,000 miles
Pressure plate broke causing clutch to burn out in less than a mile drive. Jeep has 41K miles on it and its currently at dealership awaiting repair

- Sewell, NJ, USA

problem #43

Sep 302019

Wrangler

  • 25,000 miles
While my 16-year-old daughter and I were driving on the fl 528/beachline expressway the entire clutch pressure plate assembly exploded off my vehicle. Fluids drained and ignited. The entire vehicle was burned to ashes. The full accident investigation report is included in the upload.

- Merritt Island, FL, USA

problem #42

Jul 052020

Wrangler

  • 49,000 miles
The clutch broke into pieces as I was driving on the highway. The Jeep barely reached 50,000 miles.

- Tobyhanna, PA, USA

problem #41

Jul 252020

Wrangler

  • 0 miles
A doing a brake job found that the left side, front axle was leaking. Vehicle has approximately 53,500 miles.

- Mebane, NC, USA

problem #40

May 262020

Wrangler

  • miles
I was notified of a safety recall on my 2018 Jeep Wrangler by the NHTSA back in may of 2020. I called my dealership (crown Chrysler and Dodge) to schedule the repair at the end of May. I was told they were going to order the necessary parts to fix the issue and would call me back. I never received a telephone call back from them, even after I called back several more times over the course of 3 1/2 months, trying to get this safety recall fixed. They are refusing to return calls on this matter, refusing to perform the recall fix and refusing to take a written complaint from me over the matter. Now when I call them asking for an appointment to fix the recall, they simply hang up on me. Per this safety recall, my vehicle has the potential to catch fire while being driven, putting myself and family in danger.

- Ventura, CA, USA

problem #39

Jun 082020

Wrangler 6-cyl

  • 25,300 miles
Noticed a burnt clutch smell. Could not accelerate after clutch burnt out. Car was in motion when trying to transition and accelerate and the clutch started burning and smoking and the gas pedal stopped accelerating.

- Ny, NY, USA

problem #38

Jan 052020

Wrangler

  • 19,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle started swerving independently. The vehicle was taken to asheboro Chrysler Dodge Jeep Ram (1709 E dixie dr, asheboro, nc 27203) where it was diagnosed that the track bar needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken back to asheboro Chrysler Dodge Jeep Ram, and the contact was informed that there was nothing else the mechanic could do to repair the vehicle. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 19,000.

- Asheboro, NC, USA

problem #37

Mar 162020

Wrangler

  • 25,448 miles
On March 16th drove to work and parked car. Left work and got into car in parking lot. Upon trying to start the car we experienced multiple electrical issues as well as loss of power steering, traction control, stability control, engine start/stop failure, push start unresponsive. Car finally started although multiple lights remained on. Drove the car slowly to fca dealer closest to home and explained issues to service advisor tyler pennington. Dealer had car in service for approximately 3 weeks until today 4/3/2020. Picked up from service manager al begil. Mr. Begil explained that they never could physically find the source of the issues despite going through many wiring harnesses, modules, fuse boxes, etc. Communicated with fca engineering multiple times over the three weeks. Seems like it was engineering advised dealer to try something and if that doesn't work try let engineering know and then they would try something else. Our service adviser said that they had never seen anything like it. When I picked up the vehicle, I was told to drive around town slowly for several days in case power steering goes out again. Don't go on highway. Paperwork from dealer doesn't show any correction for concern. Called fca customer support upon arriving home. Customer support advised that my issues needed to be "escalated" and that someone would reach out to me on Monday or Tuesday. I now go through weekend without vehicle having to go to work every day. Fca customer service said they can't offer a loaner because we got car from dealer. Extremely unprofessional service department at dealer. Not much better from fca since I won't hear back for at least 3-4 days. Have notes of conversation with service manager that scared my wife and I to death. Just too much to write here.

- Winfield, WV, USA

problem #36

Dec 012019

Wrangler

  • 14,000 miles
Loud "clanking" noise coming from rear of vehicle when accelerating from dead stop and lightly accelerating from 5mph.

- Saint Charles, MD, USA

problem #35

Dec 212019

Wrangler 6-cyl

  • 8,000 miles
Vehicle was being driven approx 30mph on a city road when a loud bang was heard. Immediately pulled over and luckily a stranger following behind quickly escorted the driver out as the vehicle completely went up in flames. Metal chunks and pieces could be heard falling underneath the vehicle. Upon closer inspection the transmission had completely exploded and ejected the clutch assembly shearing the input shaft and rupturing a fuel line. The vehicle was a complete total loss with flames immediately entering the passenger cabin in seconds. If it was not for a brave bystander serious injury or death would have occurred. This is a new transmission introduced in the new jl Wrangler and gladiator and has been happening more and more. It's a serious safety issue that Jeep refuses to look into and needs to be investigated immediately. Transmission explosion to this degree not only can result in a fire but also metal projectiles hitting bystanders and coming through the floor boards and possibly resulting in injury or death. If you are reading this and have a manual Jeep Wrangler have it checked immediately! this was a completely unknown problem showing no symptoms whatsoever.

- Spring Grove, PA, USA

problem #34

Jan 122020

Wrangler

  • 32,000 miles
Vehicle was driven and put into park. When restarted, even though I was able to move the gear shift, the Jeep would not move out of park. One dealership said it coded as the transmission control module and supposedly replaced it along with a transmission flush. Left and drove the Jeep, but it felt like it was always trying to shift into gear. Drove about 130 miles and had to get gas even though I was at 3/4 tank when I picked it up after "repairs". turned the vehicle off, got gas and restarted it. Again, would not go into gear but I was able to move the gear shifter.

- Stoutsville, MO, USA

problem #33

Jan 012020

Wrangler

  • 30,000 miles
Audible ticking coming from engine compartment

- Enterprise, AL, USA

problem #32

Oct 242019

Wrangler

  • 14,000 miles
While driving the steering appears to be locking

- Cedar Bluff, VA, USA

problem #31

Oct 122019

Wrangler

  • 12,000 miles
The contact owns a 2018 Jeep Wrangler. While driving approximately 72 mph, the vehicle shook without warning. The vehicle was taken to an independent mechanic who informed the contact to call the dealer. The contact called three different dealers, including glockner of ashland at 606-559-0217 (located at 1041 greenup ave, ashland, ky 41101) and was informed not to drive the vehicle and to bring it to the shop. The contact was informed that the earliest the vehicle could be inspected would be October 23, 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

- Charlston, WV, USA

problem #30

Oct 152019

Wrangler 6-cyl

  • miles
2018 Jeep Wrangler jk. Consumer writes in regard to a faulty transmission range sensor which caused vehicle to not start on occasion.

- Birmingham, MI, USA

problem #29

Aug 242019

Wrangler

  • 1,500 miles
My five week old manual Jeep Wrangler jl with approximately 1500 miles on it was in motion travelling westbound on a 55 mph road when the incident occurred. The Jeep had been in motion for approximately 1/4 of a mile when it was shifted into third gear and part of the transmission fell off of the vehicle. When shifted into 4th gear, again more parts fell from beneath the Jeep. Immediately following the gear change the lights on the dash all lit up and black smoke and flames were seen simultaneously on the front passenger side of the vehicle. The Jeep was immediately pulled over and stopped on the side of the road where 911 was called. The firefighters found pieces of the transmission hundreds of yards from where the vehicle became engulfed in flames.

- North Branch, MI, USA

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