10.0

really awful
Crashes / Fires:
1 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
8,070 miles

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« Read the previous 20 complaints

problem #53

Jul 102020

Wrangler

  • 20,000 miles
The Jeep caught fire while driving normally yesterday on the I95 highway at normal speed.

- Wellington, FL, USA

problem #52

May 162020

Wrangler

  • 40,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that she was never informed nor saw in the owners manual that the vehicle was equipped with two batteries. The contact was concerned because if the primary battery was disconnected the second battery would still provide electricity to the vehicle. The contact stated the secondary battery short circuited and the vehicle was not able to be started. The vehicle was taken to the napleton Chrysler Jeep Dodge Ram (1460 E osceola pkwy, kissimmee, fl 34744, 407-288-8243) to be diagnosed. The contact was informed that the batteries needed to be replaced to correctly diagnose the failure. The contact was informed that the manufacturer was contacted and informed of the failure. The contact was informed that the batteries were available for purchase at the dealer at a cost of $800 for both batteries or could be purchased at the local parts store. The failure mileage was 40,000.

- Merritt Island, FL, USA

problem #51

Mar 162020

Wrangler

  • 25,448 miles
On March 16th drove to work and parked car. Left work and got into car in parking lot. Upon trying to start the car we experienced multiple electrical issues as well as loss of power steering, traction control, stability control, engine start/stop failure, push start unresponsive. Car finally started although multiple lights remained on. Drove the car slowly to fca dealer closest to home and explained issues to service advisor tyler pennington. Dealer had car in service for approximately 3 weeks until today 4/3/2020. Picked up from service manager al begil. Mr. Begil explained that they never could physically find the source of the issues despite going through many wiring harnesses, modules, fuse boxes, etc. Communicated with fca engineering multiple times over the three weeks. Seems like it was engineering advised dealer to try something and if that doesn't work try let engineering know and then they would try something else. Our service adviser said that they had never seen anything like it. When I picked up the vehicle, I was told to drive around town slowly for several days in case power steering goes out again. Don't go on highway. Paperwork from dealer doesn't show any correction for concern. Called fca customer support upon arriving home. Customer support advised that my issues needed to be "escalated" and that someone would reach out to me on Monday or Tuesday. I now go through weekend without vehicle having to go to work every day. Fca customer service said they can't offer a loaner because we got car from dealer. Extremely unprofessional service department at dealer. Not much better from fca since I won't hear back for at least 3-4 days. Have notes of conversation with service manager that scared my wife and I to death. Just too much to write here.

- Winfield, WV, USA

problem #50

Feb 212020

Wrangler

  • 0 miles
The vehicle does not crank and have to wait 10 to 15 minutes for it to start.it happened four times in a week. There are lots of trends online with other Jeep Wrangler owner with the same problem. No diagnostic error when using obd scanner.

- Oxnard, CA, USA

problem #49

Dec 152018

Wrangler

  • 2,000 miles
Weld quality on frame are very questionable. When my Jeep twists while off-roading, it sounds like it wants to tear itself apart and the doors dont want to shut close when the vehicle is fully flexed. This doesn't happen to the newer 2019+ models with obvious better welds on frame. It gets annoying with all the crunching noise the body makes when I drive on uneven roads. Again, not seen on newer models. Also, the steering stabilizer was replaced and still my steering wheel start shaking when I drive on uneven roads. I have taken my Jeep to the dealer 4 times complaining about the radio and it keeps shutting off and volume freezing.

- Mayaguez, PR, USA

problem #48

Jan 062020

Wrangler

  • 18,570 miles
Failure to start, randomly when vehicle is stationary. Visible pertaining component parts such as battery, ignition switch, starter and voltage all in good order. After 30 minute waiting period car will start. Steering wheel movement when exiting vehicle appears to trigger problem, quite often. Has occurred 8 times in 4 months. Dealer showed no error codes.

- Santa Clarita, CA, USA

problem #47

Dec 012018

Wrangler

  • 12,000 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that the rear window defroster cord had separated from the window and malfunctioned. The failure caused the rear defroster not to operate and created a visibility hazard for the driver. The vehicle was taken to homer skelton Chrysler (7661 us hwy 51, millington, tn) where the cord was glued in place. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 12,000.

- Millington, TN, USA

problem #46

Nov 012018

Wrangler

  • 5,000 miles
My 2018 Jeep jl has had non stop issues with the "death wobble" so much that I have had to park this vehicle and not drive it. It has been in three times for repairs, each time promised a fix would occur. Last week I was driving on the interstate between work and home, and I hit a regular uneven pavement one would drive over everyday, and the vehicle resonated so much that it pushed me into the left lane.. luckily no one was there but decided to park the vehicle till the next scheduled fix on 11/18. After receiving the vehicle back the instability is still there and resonates when going over any unevenness in roads. I have created a case with Jeep waive (case number 68188061) and called jim cogdill Dodge dealership in knoxville tn whom has repaired the front end the last three times. I was told on 11/22 that the dealership just got notice by a official Chrysler notification that the recall fix for the death wobble is not fixing the instability in the front end, and in some cases making it worse. They have been told to stop fixing the cars until a new part/fix is released by Chrysler. I now have a car that I cannot drive, purchase new just last year and have lost all trust in the safety of this car. I am looking for help to solution and help others whom are in my same situation. Additionally, my vehicle computer has messed up and is showing almost 1 million miles (999,999). This complaint is also part of my case as I cannot sale my vehicle, or be legal with the odometer in current status.

- Knoxville, TN, USA

problem #45

Nov 192019

Wrangler

  • 17,000 miles
Climate control cannot be adjusted. Temperature, fan speed all stay locked

- Touchet, WA, USA

problem #44

Sep 292019

Wrangler

  • 12,500 miles
Steering wonders and is unresponsive at highway speeds requiring constant correction. This problem has nothing to do with the damper or track bar, as I have had these replaced, yet the problem persists (9/29/2019). I also, had the BCM body control module fail (7/11/2019) while in motion which caused the steering to lockup and the Jeep not respond (thankfully this was a low speed incident).

- Somersworth, NH, USA

problem #43

Sep 192018

Wrangler

  • 200 miles
The contact owns a 2018 Jeep Wrangler. The contact stated that the vehicle failed to immediately restart after it was driven. The vehicle finally restarted after a few minutes. There were no warning indicators illuminated. The vehicle was taken to buhler Jeep Chrysler Dodge Ram (732-264-5000, located at 1508 3290, NJ-35, hazlet, NJ 07730), but the failure could not be duplicated. The failure recurred several times. The manufacturer was not made aware of the failures. The vehicle was not repaired. The failure mileage was approximately 200.

- Hazlet, NJ, USA

problem #42

Jun 232019

Wrangler

  • 5,000 miles
While stepping on the brakes, the service shifter light comes on, power steering goes out, then the dashboard goes crazy with all sorts of warnings blinking and dinging: Sway bar, stability control, blind spot alert, auto park, etc. Temp goes up and down, speedometer goes crazy. When the vehicle is shut off and re-started, it usually starts as normal. Most occurrences have been when slowing down (in line at a drive thru, approaching a stoplight). The Jeep has been in the shop 4 times. This service shifter late first came on June 23 and it occurred four times that day.first they repaired the power steering. The problem happened again and they replaced the module in the steering column. The problem happened again and the dealership could not duplicate the problem. It happened again and the vehicle had to be towed to the dealership where it is still sitting

- Grand Forks, ND, USA

problem #41

Jul 022019

Wrangler

  • 13,000 miles
Rear window defogger has short circuited, vehicle was dropped off on July 02, 2019 and picked up on August 13, 2019 with nothing done for issue. Jeep has sb 08-037-19 issued against the problem but no action hwas done.

- Miami Lakes, FL, USA

problem #40

Sep 212018

Wrangler

  • 10 miles
My Jeep rubicon jl floats or drifts as I am driving it. It makes for a hard drive on long drives and I must look like I am driving drunk to others on the road. It is even worse in wind and it's windy a lot where I live. It was very scary to drive at first. I do not like it or feel it is safe at all. Having never owned a Jeep I thought it was just me or that the tires needed to be worn down a bit. The problem remains. While listening to fm/am stations the volume is wacky going low and high making for lousy listening. When the ac comes on on the higher setting my Jeep sounds like I am getting ready for lift off. Very loud. One lever on my seat near the headrest that controls the ability for a passenger to get in my two door almost immediately became detached and I don't even have my back seat in a lot so it doesn't get used a lot. I have an automatic and it does not shift smoothly. Today I pulled out of a parking spot and my Jeep surged forward faster than it should have and it often shifts poorly from park into drive and reverse. The sensor or heater electric wire on the inside of the tailgate window detached.

- Belen, NM, USA

problem #39

Jun 012019

Wrangler

  • 6,000 miles
My reverse lights no longer come on when I have the vehicle in reverse. The backup camera is also suppose to engage when the vehicle is placed in reverse and the screen just stays on the radio screen and does not switch over to the backup camera. I took it to a repair shop and they could not figure out the issue either. We did a soft reset and also unhooked the battery for 15 minutes.

- Fayetteville, GA, USA

problem #38

Mar 132019

Wrangler

  • miles
The frames welds have porosity, lack of penetration, splatter, too much silica. Also the paint around the welds are chipping, exposing the metal. There is rust starting to form inside the frame rails. I want to point out that this vehicle has never driven near salt and only has less than 8000 miles. Also. Rarely, the radio turns on by itself while the car is off.

- Mayaguez, PR, USA

problem #37

Apr 022019

Wrangler

  • miles
The car randomly does not start. After driving around town for errands over the course of 3-7 days, it suddenly won't start. It will eventually start after waiting for about 25-40 minutes. This began a few days after I purchased the car in April 2019 and has continued since. It is at the dealer now, (after finally negotiating a paid rental from them) but they are not driving it enough to recreate the trigger in order to investigate and fix it. Here is a link to a video I made of a recent occurrence: Https://www.youtube.com/watch?V=agx72yj0_ew&T=3S. Here are links to blog posts from other Jeep jk 2018 unlimited customers experiencing the same thing: Https://www.cargurus.com/cars/discussion-T75977_ds983916 https://www.wranglerforum.com/F202/help-new-2018-jk-won-T-always-start-2228306.html... I googled my VIN number and a search result came up implying that my "new" car might actually be used. See the attached screenshot.

- Portland, ME, USA

problem #36

Jan 052019

Wrangler

  • 25 miles
1. radio starts to glitch when outside temp drops below 36 - 38 degrees. If the temp stays cold long enough the glitch does not return until the temps go back up and then drop again. 2. when the glitch starts - backup lines disappear in the rear view camera preview. 3. pulling fuse 97 brings system back to normal. 4. making a phone call is not affected. It works perfect even if system is glitching. (if this works perfectly should it be assumed that the amplifier has nothing to do with it?) 5. if engine is on but not running system works perfectly.... once you start it up it will glitch again.

- Summerfield, NC, USA

problem #35

Jun 172019

Wrangler

  • 100 miles
Rear window switch not working to roll windows down but rear windows work if U use the front switch's

- Brooklyn, NY, USA

problem #34

May 262019

Wrangler

  • 15,000 miles
Electronic sway bar disconnect is affected by water and becomes inoperable. Now the vehicle is unsafe to drive since this motor affects the front sway bar and vehicle stability and is not being covered under warranty do to water damage. This motor is visible from under the vehicle and in a location that is exposed to the elements.

- Englewood, CO, USA

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