10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
4,044 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #31

Jan 142024

Wrangler

  • miles
So driving about 50-55mph, the dash lights lite up like a christmas tree. Everything from ABS, shifter lock, sway bar, airbags, traction control, aux battery and some other things that i can't remember. Engine lost power, power steering and unable to shift out of park. I took to my local dealer, I didn't buy it from them, and they diagnsoed the issue of a faulty ABS module. This module has been in the stage of "engineering" for over a year. I spent $900 on one ABS module that was available out of 5 in the US from another dealer and to get 20 minutes down the road only to have it happen again. The vehicle was at the dealer for 5 weeks. The new part was to become available on May20th. Two days ago the service manager called to tell me that they pushed the date to Aug 20th. This will be almost 2 years in this process with this part. The manager then proceeded to tell me it will probably be longer as Jeep went to a new vendor and it is redoing the part. I know of hundreds of other owners in the same boat. Jeep star techs say they can't diagnose past this part so I am paying on a big paper weight since November 23. I have started a case with Jeep customer care only for them to say they can't do anything financially or anything other than help expedite the issue. This is a lost cause as it is still being developed 2 years later. My GM of the dealership said he has 4-5 others at his lot in the same boat and a number of other owners with vehicles like myself at the house. I feel the need for someone to put pressure on the vendor to help with getting a recall on this situation.

- Lebanon, TN, USA

problem #30

Feb 052024

Wrangler

  • miles
It started about 4 months ago and continues to get worse and more frequent but it starts shaking and wobbling violently at high speeds especially if you hit a bump it-??s almost impossible to keep it in the road. It-??s very scary and dangerous. After googling I heard about the death wobble which Chrysler has recalled some of the same models as mine. Any information or help you could give us would be appreciated. It also just started overheating when sitting idle probably not related but don-??t understand why mine is having so many problems it-??s not old enough

- Hawthorne , FL, USA

problem #29

Sep 052023

Wrangler

  • miles
Took jeep to dealership it had 36,000 miles They worked on it for 40,000miles service And to ck wobble on jeep Mechanic took jeep for test drive it exploded luckily he new how to escape I don-??t know what the cause of it was insurance are taking care of

- Lake Arrowhead , CA, USA

problem #28

Jul 032023

Wrangler

  • miles
Engine caught on fire

- Odentonodenton, MD, USA

problem #27

May 052023

Wrangler

  • miles
After coming to a complete stop every time, the Auto Start/Stop kicks in and when it is time to accelerate the Jeep stalls, takes itself out of drive, lights start flashing, radio goes off, and windshield wipers start going. After getting through the disorientation of everything happening and cars honking at you or jamming on breaks to not hit you; one will need to re-step on the break, put the vehicle in park, restart the Jeep (if it starts, sometimes it takes 3 times pushing the start button or it may need a jump started. This is such a dangerous situation. I bought the Jeep in Oct of 2019. Had Batteries (both) replaced in Jan 2021. Still under warranty i took back to them this past Saturday, they said the main battery needed a 117 minute charge and the smaller battery was fine. they let it sit for 45 minutes and it started right up for them. The next morning same thing, struggling to turn over. I am again going to take to dealership as much as i do not want to as this is an on going issue not getting resolved.

- Orlando, FL, USA

problem #26

Mar 302023

Wrangler

  • 50,000 miles
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving 75 MPH, the accelerator pedal was depressed, and the engine continued to rev up quickly, immediately followed by an abnormally loud sound coming from the engine compartment. Additionally, the contact stated that metal shards were seen coming from the vehicle onto the roadway. The contact was veered to the side of the roadway and had the vehicle towed to a dealer. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the parts for the repair had not yet been developed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

- Stamping Ground, KY, USA

problem #25

Dec 222022

Wrangler 6-cyl

  • miles
2019 Jeep Wrangler Unlimited Sport - while driving the steering wheel locks up and all lights on dashboard come on. Several error messages "Auto Park Disabled", "Speed Control Messaging Unavailable", "Service Antilock Brake System", "Service Transmission Continue in DRIVE. Do Not Shift or Turn Off Engine" - to name a few. The car will not shut off, I had to remove a fuse to get the truck to turn off. No dealer or mechanic can assess or fix. Major Saftey concern. There needs to be a recall. Im out thousands of dollars trying to fix. My warranty expired the truck is a lemon. 04/16/2023 UPDATE- Letter from Attorney Gen. Off. of Illinois along with consumer complaint online form that states- Consumer had recall repairs done, issue still not fixed. Wants class action lawsuit. Requesting an exchange or refund for repairs, monetary compensation for pain & suffering, from anxiety and missed days at work from being stranded.

- Chicago, IL, USA

problem #24

Aug 292020

Wrangler

  • miles
It has happened several times since we got the vehicle. There are times we are on the freeway and we press the gas but the car slows down and makes a horrible sound then after a little while we wiggle the shift handle and move it around to make it go. It has been very scary. Also the car has turned off when stopped at red light. We called the dealership and they just turned off the auto start. They told us we do not have extended warranty and that was it. Also the steering wheel gets locked up. We just pray that nothing happens to us. Could you advice please.

- Duette, FL, USA

problem #23

Jan 312023

Wrangler

  • miles
While driving with no warning the fuse array went bad causing the Jeep to lose all power including power steering and started jerk and pulsate. Everything turned off and left the vehicle stranded for several minutes in the middle of a dark street at night. Hazard lights did not work as well during this time. After continuously pushing the start button it started back up with the dashboard showing all different warnings with the clearest one in the middle of the dash reading -??stop safely the vehicle will shut off soon-?? the vehicle was taken to the local dealership where it did the same thing for them. Later it was confirmed by them it was the fuse array.

- Nolensville , TN, USA

problem #22

Dec 152022

Wrangler

  • miles
Service shifter light, EVERYTHING ON THE DASH BORD LIGHTS, UP, THE WHEEL LOCKS, NO EMERGENCY LIGHTS CAN BE TURN ON, WHEN THE SERVICE SHIFTER LIGHTS UP, OR PARK. THIS IS A MANUFACTURER HAZARD, ANY ONE CAN BE HURT. THIS HAPPEN TO ME IN THE RAIN, MULTIPLE TIMES, EXITING FROM FWY. I WAS NOT ABLE TO TURN ON THE EMEGENCY LIGHTS, I HAD MY NEWBORN IN THE CAR. I HAD TO STAND OUTSIDE IN THE RAIN WITH MY HANDS UP, LETTING THE TRAFFIC GO SOMEWHERE ELSE

- Oakley , CA, USA

problem #21

Jul 152022

Wrangler

  • miles
Intermittent loss of power steering and throttle. Gears lock and do not shift. Every code is flashing on dash, ABS, shifter, traction control, air bags.

- Medway, MA, USA

problem #20

Jun 092022

Wrangler

  • miles
2019 Jeep Wrangler Sahara numerous fault vehicle slows down speedometer loss abs brake warning,4 wheel drive service warning, blind spot warning, complete loss of power while driving. Taken to the Jeep dealer was told no fault codes available come get it. So making preparation to pick up vehicle finally dealer service reported that vehicle faulted with those code. I had the vehicle towed prior to service due to the transmission not being able to shift into any gear. There are several reports online with same problem total electrical system failure. Keep n mind vehicle has approximately 7500 miles. Vehicle currently under what they call Star service because Dealer has no idea to fix it.

- Salinas, CA, USA

problem #19

Oct 112019

Wrangler

  • miles
Clutch failed at 4000 miles and 3 months of ownership on a brand new 2019 Wrangler Unlimited. Blame placed on me, 2 dealerships before they would do it with out charge. 3 months later 1st recall comes out. Also when clutch was failing the Start/Stop system said it needed service. The clutch went a second time after 30,000 miles. was forced to pay 2900, second recall came out at same time and the recall was done when new clutch was installed. Took almost a month and no loaner car or rental available. Now clutch starting to smell and fail, 30,000 miles later. Poor clutch, recalls did nothing to actually address the prob. The start/stop system failed twice leaving my jeep in run but the engine off and would not start. Kept saying push in clutch and start, but it would never start. all electrical in the car stayed on for 2 hours. A PCM needed to be replaced, 2+ weeks without a vehicle. Start/Stop failed again in traffic this time, needing to be pushed. Replaced battery, thought that it failed because the battery needed replacement. The problem still persists.

- Plainville, MA, USA

problem #18

May 252022

Wrangler

  • miles
2019 Jeep Wrangler Sahara Unlimited---while driving the vehicle on a city street, without any warning, all of the dash lights and any/all warnings lights started to flash. Within 200 feet of this occurring, the vehicle lost power, including ability to control the steering, and the car came to an immediate stop. During this shut down instance, I was able to vigorously hold the steering wheel to guide the car to the side of the road, avoiding the traffic that came. After the car shut down, the dash lights and windshield wipers were still going off. It still had electrical power. It would not start back up. I had to have it towed to the dealership. It is currently being looked at by the local dealership. 05-29-22

- Olathe, KS, USA

problem #17

May 202022

Wrangler

  • miles
The dash glitches and lights up all of the warning lights, speed and fuel goes up and down then the engine idles high despite not shifting/touching anything. Then it it completely locked up and cannot shift out of park. If it sits for a while occasionally it will start and only have check engine light on and allow you to shift to drive however while driving I have had the entire dash light up and speedometer/rpms going up and down causing it to run higher. It has been back to the dealer twice now for same issue that was supposedly fixed. It says service shifter, my abs are not working and electronic stability control needs service amongst other things. It is very scary when this has happened while driving on the highway with my children in the car and the fact I never know if I will be able to make it to or from work/picking up kids or if I will be stuck in drive/have engine shut off while driving. This has happened more than once in my 3 weeks of purchasing this vehicle and I am scared for our safety. I have had the codes read prior to going to the dealership and it says multiple things are malfuntioning

- Burlington , IA, USA

problem #16

Feb 072022

Wrangler

  • miles
Vehicle only had 21421 miles on it. We were having issues with the Jeep reveling at highest RPM when turned on. This happened a handful of times and then it began to seem like it was not going to stay started and was going to stall. We took it into dealer for oil change and reported the issue said they couldn-??t find anything. Issue persisted took it back and they ran diagnostic said they couldn-??t find anything. Still had the issue occurring so took it back and they said it needed a new starter so they replaced that. Then issue got worse and was stalling out and shaking. Took it back again and they are now replacing the engine. This was really shocking. This is the 4th Jeep wrangler I-??ve owned in my life and so have NEVER had major issues with any of them before only normal wear and tear type repairs and upkeep.

- Cathedral City, CA, USA

problem #15

Sep 202021

Wrangler

  • miles
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.

- Riviera Beach , FL, USA

problem #14

Sep 012021

Wrangler

  • 17,000 miles
The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was placed in tow mode, the vehicle would not start. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 17,000.

- Seguin, TX, USA

problem #13

Apr 092019

Wrangler

  • 700 miles
Jeep Wrangler has a safety issue with clutch slipping.it is under recall. It's been in dealership multiple time over last 2 years. There is no fix for this problem. I co-leased this with my son who has put only around 4,000 miles on the Jeep in 2 years because he is afraid to drive

- Dalton, GA, USA

problem #12

Jun 262019

Wrangler

  • miles
My vehicle has been experiencing vibration since the very day I took purchase of the Jeep. The vehicle has a clinging noise during stop and then acceleration. It sound like a worn out piston issue.

- Austin, TX, USA

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