10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
4,637 miles

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The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #171

Dec 022019

Wrangler

  • 13,000 miles
First noticed excessive play left to right on steering wheel. Unable to drive without continuously correcting to go straight on roads N highway. While on highway coming overpass Jeep went right to left into a 'death wobble' I slowed down, started again it continued. Pulled to the side of road and continued on at slower speeds.. an inexperienced driver might have lost controlled N it would be deadly. I do not see any recall on site. Many have posted on Jeep sites. Now I have experienced and petrified

- Palmbay, FL, USA

problem #170

Nov 052019

Wrangler

  • 3,500 miles
Purchased vehicle new and immediately noticed that it was very difficult to keep the vehicle straight at low speeds or in one lane at highway speeds. Returned vehicle to dealership for troubleshooting. After four days they returned the vehicle stating on paperwork that it was "as good as it can be." Vehicle continued to wander even worse after fix. This vehicle now feels unsafe to drive at highway speeds.

- Mesa, AZ, USA

problem #169

Feb 012019

Wrangler

  • 4,100 miles
Steering: Vehicle wanders and steering is loose in efforts to correct direction. Angle of road surface such as crown sometimes results in unexpected direction change toward another lane and the slop in the steering itself makes it challenging to correct without over-correction. In traffic this results in intense effort to maintain position which results in increased physical and mental fatigue over relatively long drives. The steering seems inconsistent as it varies from minimally problematic to a white-knuckle driving experience. Have not been able to determine if this is due to road condition versus steering component. Dealer has performed the V41 steering damper recall which improved only excessive wheel shudder when driving over road imperfections and did nothing to improve the wandering/looseness. They also did adjust alignment which they said was off slightly. No notable improvement from that. I have advised dealer that the repair effort was not effective and I will now have to take the vehicle back in, but they tend to just provide the "it?S a Jeep - that?S the way they are" line. The steering in the Jeep is not typical and I see similar complaints in forums where a single thread has half a million views. Something is not right here.

- Leeds, NY, USA

problem #168

Jul 012019

Wrangler

  • 200 miles
Loose steering/"dead spot" causes there to be play when attempting to drive straight. This can cause the vehicle to be difficult to maintain a straight path. Even more pronounced at highway speeds. Dealerships describe the vehicle as "operating as designed"

- Apex, NC, USA

problem #167

Nov 232019

Wrangler

  • 4,350 miles
The steering in the 2019 Jeep jl Wrangler is so loose and wanders across the lanes at highway speeds that it has become too dangerous to drive on the freeway. It does not stay centered and it is very difficult to keep straight. It requires so much concentration to work the steering wheel to keep it in the lane that it's just not worth the drive and the extreme stress.

- Highland, CA, USA

problem #166

Nov 232019

Wrangler

  • 4,000 miles
' death wobble' experienced several times in three months. Lasted many seconds, no control of vehicle or way to reduce wobble. All episodes experienced at high speed following hitting a bump. Apparently experienced by other owners, dealer never mentioned issue.

- Chevy Chase, MD, USA

problem #165

Nov 302019

Wrangler

  • 2,300 miles
I am experiencing the death wobble. It happened once a few weeks ago and then nearly five times in a 180 mile drive. Each time nearly caused and accident and the potential complete loss of control. This occurred at seven speeds ranging from 55 to 75 and when hitting small road imperfections.

- Chicago, IL, USA

problem #164

Nov 182019

Wrangler

  • miles
There's play in the steering. Very risky especially at high speed and winding roads. Too much play and hard to manage a straight path. Dangerous!!!

- Cabo Rojo, PR, USA

problem #163

Nov 262019

Wrangler

  • 12,170 miles
Driving 45mph on highway, Jeep lost power steering, warning lights flashed brakes applied automatically. Shifter service and transmission problem. Car was restarted after struggling to get to side of highway. Restarted Jeep and power steering came back temporarily but it happened about 7 miles down road this time the shifter locked up after restart.

- San Francisco, CA, USA

problem #162

Aug 232019

Wrangler

  • 5,500 miles
Steering wobbles and drifts violently at speeds over 60 mph on the highway. There has also been a water leak under the drivers side steering column that twice now the dealer has not been able to fix, all wiring under the steering wheel is wet after a rain as well as puddles of water on floor mat.this car is a lemon

- Tigard, OR, USA

problem #161

Nov 222019

Wrangler

  • 4,800 miles
Steering: Vehicle wanders and steering is loose in efforts to correct direction. Angle of road surface such as crown sometimes results in unexpected direction change toward another lane and the slop in the steering itself makes it challenging to correct without over-correction. In traffic this results in intense effort to maintain position which results in increased physical and mental fatigue over relatively long drives. The steering seems inconsistent as it varies from minimally problematic to a white-knuckle driving experience. Have not been able to determine if this is due to road condition versus steering component. Dealer has performed the V41 steering damper recall which improved only excessive wheel shudder when driving over road imperfections and did nothing to improve the wandering/looseness. They also did adjust alignment which they said was off slightly. No notable improvement from that. I have advised dealer that the repair effort was not effective and I will now have to take the vehicle back in, but they tend to just provide the 'it's a Jeep - that's the way they are' line. The steering in the Jeep is not typical and I see similar complaints in forums where a single thread has half a million views. Something is not right here.

- Richmond, VA, USA

problem #160

Nov 012019

Wrangler

  • 2,000 miles
1. while driving, the steering has about 2 inches of free play while turning the wheel from one side to the other. In other words there is a dead spot for about two inches of steering wheel movement. In that dead spot, moving the steering wheel does not change the vehicle direction. 2. while driving the vehicle will wander into other lanes while holding the steering wheel steadily in one position. 3. going over bumps causes the vehicle to unexpectedly change directions. 4. minor uneven road surfaces will cause the steering to wobble violently requiring the driver to slow down. This is especially true while driving at freeway speed -- where slowing down is quite dangerous. 5. while driving straight, the steering wheel is always turned slightly left. Note, this is not a one-time incident. This is a constant and constantly stressful issue with the vehicle. I can reproduce all of the above at any time.

- Auburn, CA, USA

problem #159

Nov 212019

Wrangler

  • 120,000 miles
Steering is extremely loose causing excessive steering corrections and lack of confidence in safety. Recall for steering damper was performed but there was no improvement in the loose steering

- Midlothian, VA, USA

problem #158

Aug 012019

Wrangler

  • 100 miles
The steering has significant slack/play which causes the Jeep to wander requiring constant corrections. This is especially concerning at highway speeds around turns but is still evident at low speeds.

- Denver, CO, USA

problem #157

Sep 012019

Wrangler

  • 8,000 miles
The steering wheel has 1.5-2.5 inches of play, this makes it very hard to drive the vehicle in a straight line. It is really bad when driving on interstates in windy conditions. You can see the imput shaft to the steering gearbox turn, with no output

- Murray, KY, USA

problem #156

Jun 082019

Wrangler

  • 2,000 miles
Steering feels loose and constantly wanders all over the road. Vehicle will not drive straight and always drifts to one side or the other.

- Omaha, NE, USA

problem #155

Nov 192019

Wrangler

  • 2,050 miles
Last night while driving home my Jeep Wrangler went into full deathwobble. I was coming from the I10 West to the I 19 South ramp at 50 mph and hit the bridge expansion joint and it went. It is a curved ramp over pass and the Jeep almost went completely sideways on the ramp. The Jeep is totally stock and has 2080 miles on it. I have had it back to the dealer at 1100 miles for this same complaint. Their response is to replace a steering damper, which is not in stock and was 8 to 10 weeks out. Every Jeep frontend tech will tell that a steering damper is a band aid. There should be a national recall on these $55,000 Jeep.

- Green Valley, AZ, USA

problem #154

Nov 152019

Wrangler

  • 100 miles
From purchase as new vehicle, steering wanders and is not tight. I have had the V41 recall with replacement steering stabilizer. While driving you must actively steer to maintain a center line in the lane. There is some play left to right in the wheel. While at speed on the highway you cannot ignore or relax the control. If you steer right you must steer left to center, the wheel does not return to center unassisted.

- Casselberry, FL, USA

problem #153

Jul 302019

Wrangler

  • 10 miles
Jeep has very loose steering. Have to constantly overcorrect to stay in the lane. Dead spot in the center and have to turn it too much to steer. Won't return to center after turn. Lots of play when driving, play gets worse at speed. I can move the wheel back and forth at speed with little effect on steering. When I brake the vehicle dives to the left or right depending on the road because the steering wheel does not feel connected to the wheels. Jeep dealers say that it's supposed to be like that but it is very different from any other 2019 Jeep Wrangler that I have test driven. One dealer said that during the road test, it drove as intended yet they didn't put any miles on the Jeep. This has been doing this since I bought the Jeep in July 2019. I have video but it is too big to upload to the site

- Santa Rosa, CA, USA

problem #152

Nov 162019

Wrangler

  • 5,402 miles
Vehicle steering wheel and vehicle itself began to violent shake at 65 mph.

- Verona, NJ, USA

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