10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,672 miles

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« Read the previous 20 complaints

problem #134

Apr 022021

Wrangler

  • miles
On 4 occassions two while being towed behind our RV the Jeep started jumping violently. Looked on the camera and felt like we were driving over big boulders but there were none. Thankfully we were going slow enough to stop without having an accident. On all four times it did not come back when we were going again. We are terrified of driving it and more so of towing it. Dealer found nothing wrong... We don't understand.

- Miami, FL, USA

problem #133

Mar 012021

Wrangler

  • miles
Steering has become increasingly problematic. Excessive play in the steering wheel and feels dangerous to drive in some conditions.

- San Diego, CA, USA

problem #132

Mar 012021

Wrangler

  • miles
I have taken my Jeep Wrangler rubicon jlu into the dealership 3 times for loose steering at 7,507 miles. The tsb part number 08-074-20 was ordered and took over a month to come in. Once completed the steering did feel better for 2,000 miles and then became very loose again. It's very uncomfortable to drive speeds over 45mph. I have taken it back to the dealer with the same complaint and was told theres nothing wrong with the vehicle and I didn't know how to drive a Jeep Wrangler. I told them that it was the steering was fine for 7,000 miles with zero complaints and this was now my third Wrangler I've owed.

- Wheat Ridge, CO, USA

problem #131

Oct 102020

Wrangler

  • miles
Steering is so loose that at highway speeds the continued motion back and forth on the steering wheel that is required to attempt to keep my vehicle in it's lane causes it to wobble and become unsteady on the roadway. It is loose all the time but is most dangerously noticeable when the vehicle is driven at higher rates of speed. The date listed below is just one date that I specifically remember although it happens all the time.

- Dawsonville, GA, USA

problem #130

Apr 112020

Wrangler

  • 100 miles
Up to 2 inches of play in steering causing the vehicle to wander and requires constant correction to keep straight

- Jacksonville, FL, USA

problem #129

Jun 012020

Wrangler

  • 8,000 miles
My vehicle is not subject to the same recall as other Jeep but has the same steering vibration dampener defect. After hitting a bridge seam across the highway or a pothole the wheel and steering column shake uncontrollably forcing me to slow and attempt to get off the highway.

- Hopkinton, MA, USA

problem #128

Jan 112021

Wrangler

  • 2,700 miles
My 2020 Jeep Wrangler jlur has a dead spot in the steering wheel that is about 1.5 to 2 inches of steering turn with no response. It is very hard to keep it from over steering especially at speeds more than 50 mph. I have to constantly make micro-adjustments to keep it in my lane. When large trucks like 18 wheelers pass me it gets very dicey. I've gotten scared to drive on the freeway with my Jeep now. There is no excuse at all for a vehicle to drive this poorly. I paid nearly $60K for this car and it only has 5,000 miles on it thus far. The problem started at about 2,700 miles. I haven't even had my first oil change yet. I have heard many others with jl's having the same problem. Fca needs to recall the steering on jl Wrangler before people get injured or die from this steering issue. It's not safe!!

- Harvest, AL, USA

problem #127

Jul 042020

Wrangler

  • 9 miles
I purchased the Jeep 7/4/2020 new off the lot with 9 miles on it. I noticed right away driving home that the car wandered a lot and I spent a lot of time correcting the steering to stay in the lanes. It was scary. I had even more difficulty on the back roads here in North Carolina and especially on the freeway with any kind of wind. I spent a lot of time on the Jeep boards and found the tsb bulletin that came out about the replacement of the aluminum steering box with 2 screws with the steel steering box with the 4 screws. I took it in the beginning of September and the box arrived mid-October due to the backlog. It was installed but it made little difference. I had other warranty issues with the Jeep and continued to ask each time I went in and was told that's just Jeep and there is nothing they could do. I had an older Jeep as a rental for a whole week and it didn't have this steering issue. I took it to another dealership who compared the notes of what was done and confirmed there was nothing more they could do as protocol was followed. The car is dangerous. I can't let my kids drive it as it is really only for an advanced driver who can deal with the constant wandering in and out of the lanes. I have a video I can submit but it looks like mov files are not accepted. Please advise if you want a copy of the movie after the steering box replacement.

- Wake Forest, NC, USA

problem #126

Dec 152020

Wrangler

  • 6,500 miles
The Jeep wanders so I have to constantly correct steering also it pulls to the right and darts back and forth wen im passing other cars or on windy days I don't feel safe driving it my wife wont drive it at all I even got a for weel alignment it didn't help the problem they need to fix this problem

- Tewksbury, MA, USA

problem #125

Jan 282021

Wrangler

  • 17,400 miles
While driving on hwy 65 mph, I noticed my steering getting hard to control, I then realized that it was locked in the straight forward position, after a few seconds of forcefully trying to turn the wheel it finally broke free, I exited the hwy and went straight to the house. This is the 3rd time. Quit scarry in traffic I must say. It does drive normal now, but I don't know if it will happen again.

- East Elmhurst, NY, USA

problem #124

Jan 272021

Wrangler

  • 4,000 miles
Vehicle shakes violently when driven at speeds over 50 mph causing loss of steering control. Each instance requires immediate stoppage of vehicle and the need to seek emergency road side area to pull over onto for safety. This frightening effect occurs intermittently and without warning.

- Rogers, AR, USA

problem #123

Dec 232020

Wrangler

  • 2,800 miles
My Jeep is all over the road, I can hardly keep it between the lines. It zigs, it zags, the steering wheel has a 30 degree dead spot. I took it in to the dealer and they claimed they replaced my steering box. That did nothing to fix the problem. This Jeep is dangerous!

- Sun City Center, FL, USA

problem #122

Jan 302020

Wrangler

  • 100 miles
8 spd transmission continuously up an down shifting at highway 5th6th7enth gear maybe 8th and city driving very dangerous in roundabouts. No deceleration downshift until 2nd gear slam you into the dashboard.stays in gear at stop have put in neutral. Poorr fuel mileage 13-14mpg highway 12-14mpg city. Steering lots lane wondering continuously steering easy-to-cross lanes on curves if tire hits grove in road may shoot in other lane. Dealership said that's normal

- Menasha, WI, USA

problem #121

Nov 252020

Wrangler

  • 4,600 miles
When driving the vehicle on the highway, the vehicle wanders excessively side to side often exceeding lane lines. It is extremely difficult to maintain lane of travel at any speed over 30 mph. There are inches of play in the steering wheel rotation. When braking hard the vehicle pulls hard to one direction either left or right. The vehicle is a brand new 2020 with less than 5,000 miles. Took the vehicle in to have it checked. Service department said they ordered a new steering gearbox.

- Longmont, CO, USA

problem #120

Nov 012020

Wrangler

  • 4,000 miles
Very loose steering from factory, with original ae steering box. Had the recent tsb done that replaced with aa (black) version of box and steering is still loose, a lot of freeplay and vehicle wanders at speeds above 40. Still dangerous.

- Bridgewater, NJ, USA

problem #119

Nov 242020

Wrangler

  • 50 miles
Excessive play in steering wheel which results in constant steering correction to stay in the lane. There is an unresponsive dead zone of several inches allowing the Jeep to wander from left to right. This issue occurs at low and high speeds both on highways and secondary roads making the Jeep Wrangler difficult to control. While following behind the Jeep Wrangler on a highway, it appears as if the driver is either distracted or intoxicated as the Jeep wanders in and sometimes out of the lane making it a hazard.

- Bayville, Nj, NJ, USA

problem #118

Jun 012020

Wrangler

  • 300 miles
The vehicle "wanders" in its lane. Driving at any speed above approx. 30 mph. Requires full attention to stay in lane, higher speed highway corner are exhausting & feels dangerous.

- Bothell, WA, USA

problem #117

Oct 012020

Wrangler

  • 150 miles
This is a 2020 vehicle you can not drive safely on the highway. The play in the steering wheel makes controlling this vehicle at low speeds challenging but at speeds above 55 mph it is a horror, especially when trucks go by. The dealer says it is a problem but no fix has been issued. Once someone is killed maybe they will fix this. If I knew about this issue I would never have purchased it as it puts my family at risk from an accident. Please help with this before someone is killed

- Jacksonville, FL, USA

problem #116

Aug 062020

Wrangler

  • 10 miles
The steering is all over the place, cannot keep the Jeep in between the lines for nothing

- Evergreen, AL, USA

problem #115

Sep 222020

Wrangler

  • 585 miles
The day my husband purchased this vehicle for me, I drove down to my house on a highway (speed limit was 55 mph), I noticed steering wheel starts wobbling at a speed of 50-55 mph, it wobbled more going around the curb, it really scared me so I had to stop the car and ask my husband to drive and see what his opinion on the loose steering wheel. He said he felt the same wobble as I did and called the sales person to have their service department check it out. This vehicle is doing same things that it had described in the death wobble class action lawsuit. This is brand new 2020 Jeep Wrangler rubicon, their top of the line Jeep. Two days later, my car was in the shop, they checked it out and said steering wheel was defective and needed to order the part which was not available until November and gave me a number to call the Chrysler parts department for speedy delivery on the part. The case manager said parts will not be available until November no matter who called because they have a lot of people waiting on this part(a new steering gear). The manufacturer knew that they were putting out vehicles with defective parts and dealer knew that this vehicle had the bad parts since it was in their tbs but they still selling these vehicles on their car lot. Since then, they got the new part and replaced it but still had the same wobbly steering wheel, very scary feeling. I have the detailed notes on what has happened with this vehicle. My husband purchased this vehicle with 575 miles on it.

- Fayetteville, NC, USA

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