10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
1,754 miles

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« Read the previous 20 complaints

problem #43

Feb 152022

Wrangler

  • miles
Could not start my 2021 jeep only 900 miles on it and said charging fault and then started an hour later but then later on that day Was driving with my child and dead stop in middle of turnpike just shut off. Thank god it turned he Ck on and made it home. Now dealership is saying they can look at it within two to four weeks. This is a terrible.

- Franklin Square , NY, USA

problem #42

Feb 142022

Wrangler 4-cyl

  • miles
2021 ejeep Wrangler. Consumer writes in regards to engine issues. The consumer stated the engine warning light illuminated. The vehicle would no longer operate using electricity. The dealership made some repairs and upgrades. The vehicle began to occasionly operate with electricity. The electricity will not operate if the climate control was on, and when it is cold outside.

- Eureka, CA, USA

problem #41

Feb 142022

Wrangler 4-cyl

  • miles
2021 Jeep Wrangler. Consumer writes in regards to the "Jeep wobble'" the consumer stated vehicle experienced a severe wobble. The consumer stated the dealer could not duplicate the issue; therefore, are unable to repair the vehicle. Another dealership stated they would replace the dampner, at the owner's expense, in an effort to resolve the issue.

- Kingston, MA, USA

problem #40

Jan 262022

Wrangler

  • miles
After having possession of our Jeep Wrangler 4XE for less than 6 months we have had to bring it in for engine issues twice - on our second visit we were informed that it was likely unsafe to drive as they could not guarantee it would not stall out while being driven. After much research it was found that there has been litigation for this same issue in at least one other state with multiple plaintiffs where FCA settled and paid out a large sum to consumers. I no longer feel safe driving this vehicle as multiple repairs have been necessary so far and there seems to be no guarantee that it will not happen in the future. A car stalling (this has been reported at as high as 70 miles per hour) during operation is a safety concern for myself and of all others driving on the road. We were informed that this could happen anytime after the check engine light illuminates, or as it turns on in many cases. The fact that there has not been a large scale recall, and that we were not informed of the issue when obtaining the vehicle is a huge safety hazard.

- Burbank, CA, USA

problem #39

Jan 292022

Wrangler

  • miles
Yesterday, for the second time, the car shutdown while I was driving. I was on the road, close to 60 mph and the car turned the engines off. It shut down and the "D" light on the gear shift was blinking. I had to quickly try to get to the right lane, without any engine. After 3 tentatives, when I turned it back on, the engine light was on.

- Seattle, WA, USA

problem #38

Jan 212022

Wrangler

  • miles
I have no technical no-how with cars so I will describe as best I can. We have a brand new 2021 Jeep Wrangler 4xe--bought it one month ago--and two weeks in, while driving, the check engine light came on. We were out of town so called the local dealer but they could not see us for three weeks. So we researched the issue and thought it could be a loose gas cap etc. We did some trouble shooting but nothing changed. Then, while driving, the entire dash lit up with various warnings, including the hybrid warning, and it just shut down. We were next to a parking lot and coasted in. Through a series of actions we were able to get it driving again and made it to another dealership. When we arrived all signals were gone and they could find no trouble codes to check. We were able to drive back home and we thought maybe it was the loose gas cap issue. We would have taken it into the dealership as a precaution, but service appts are weeks out. And it drove fine for several days. Then our daughter was driving it on an extremely busy and dangerous road. Luckily she'd just turned off it into our neighborhood--but she was still driving at a decent speed--and all of a sudden all the warning lights came on again, including the hybrid signal, and the car completely shut down on her. Stopped mid-drive and mid-road. We now have had it towed to the dealership. We have also read all the similar stories now with Jeep 4xes and have serious concerns about the extent of this issue and thus the safety of the vehicle. The dealership can't look at it for weeks, but we have already contacted sales to see what they can do. I feel like it could take months to work out what is happening here--especially with service backups--and I do not feel safe with any of our family members doing a back and forth on this until we find out that a serious recall in underway.

- Atlanta, GA, USA

problem #37

Dec 292021

Wrangler

  • miles
While driving a vehicle swerved into my lane, to avoid hitting them I tapped my brakes, upon tapping my breaks the Jeep lost propulsion and it felt as though my brakes lost power as well. I had to coast into a parking lot where I didn-€™t even make it to a spot and had to be towed to the dealer. The Jeep would no longer start and gave a -€œservice charging system-€ message. Upon inspection the dealer stated that Chrysler immediately shipped a power inverter module (pim) upon my Jeep being entered into the system. Since my issue, I have seen 3 other 4XE Jeeps pulled over and broken down in precarious positions. This is what prompted me to file this report, as I believe this may be an issue related to other 4XE Jeeps and if this is the case, it is only a matter of time before an accident that causes loss of life because of how severe and sudden the issue is. Thanks for looking out for our well being and everything y-€™all do at the NHTSA.

- Cedar Park, TX, USA

problem #36

Dec 232021

Wrangler

  • miles
Driving on highway at posted speed of 70 mph in state of Michigan and jeep quit running I had 3/4 tank of fuel and 37% battery power remaining got it restarted made it to a gas station shut off jeep filled with gas and jeep wouldn-€™t come back online said charging port malfunction so I open charge door and didn-€™t see any thing in the removed negative side of 12 volt battery underneath the hood waited for 3 mins reinstalled battery terminal and was able to get it started but the temp controls only work on extreme hot or extreme cold no in between drove back home approximately 150 with check engine light on after several power down and restart the check engine light went away and all went back to normal again

- Alma, MI, USA

problem #35

Dec 212021

Wrangler

  • miles
Jeep wrangler Sahara 2021 4xe is brand new leased and driven off the lot the previous day with 35 miles on the car and one full charge overnight. Car was going down a hill with Max Regeneration engaged. It lost power and said place in Park. It states service charging system and there is an engine fault and the car will not start will not go into neutral to move to a safe location and it stuck in the center of a busy road placing myself the driver at extreme risk.

- Vestal, NY, USA

problem #34

Dec 092021

Wrangler

  • miles
While driving approximately 35 miles an hour while on E save with max regeneration enabled, the car cut all power, RPM went to zero, service charging system error displayed on dash. Once able to get car off of Road, was able to restart. The Uconnect app does show a charging system fault, once plugged in charging system does charge, per dealer new error codes report to substantiate failure of power.

- Greenville , SC, USA

problem #33

May 232021

Wrangler

  • miles
Vehicle was purchased on 5/22/2021 from dealer as new vehicle purchases (lease). On 5/23 less than 24 hours after delivery with 76 miles on the ODO, I got a (CEL) and numerous errors (service hybrid electrical vehicle system, service 4wheel drive system, vehicle charge fault with a red charge cord light indicator). Vehicle was returned to dealer on Monday morning with notice of issues. They diagnosed the vehicle for 1 day and returned it to me to continue to drive while they ordered parts. Vehicle was diagnosed with a P0AA6-00 -€œHybrid Battery Voltage System Isolation Fault.-€ Dealer stated vehicle was safe to drive and would contact when parts were received. On 6/08 vehicle was returned to service for incoming parts at 575 miles. Dealer stated FCA advised them to replace the Indicator lamp module but did not correct the issue and they could not return the vehicle to me as they stated "FCA said vehicle can not be placed back on road as it may catch fire or explode". Vehicle has been at the dealer with no return since 6/8/2021. They have changed 1 indicator lamp module, 2 battery heater/chiller modules, 3 PHEV main wire harnesses and have requested a 4th as they have not been able to make the previous 3 work/function. Vehicle has now been down 7months with now successful repair and parts not available until 1/02/2022 at the earliest. And vehicle now sits with 17 unresolved trouble codes.

- Cleburne, TX, USA

problem #32

Nov 132021

Wrangler

  • miles
My 2021 Jeep Wrangler with 1900 miles caught on fire and was a total loss, preliminary investigation believes the cause of the fire to be a gas leak. There were no indications or warning lights, saw black smoke coming from the engine compartment by the time I pulled over and got out of the vehicle it was on fire and within minutes the entire car was engulfed by flames and it was a total loss

- Wickenburg, AZ, USA

problem #31

Nov 162021

Wrangler

  • miles
I was driving normally along a busy road at 40mph. Suddenly, the car stalled and I could not accelerate. I coasted until it completely stopped in the middle of a busy road. I was unable to move the car, and instead had to put the car in park and turn off the engine. The "D" light on the gear shifter was blinking, and then the battery on the car went from 55% charge down to 47% charge. A red lightning bolt emergency sign came on but then went off immediately after. With the car off in the middle of the road, I restarted it hoping for the best. Luckily, it did restart fine and I could continue driving. However, I have heard on Jeep 4xe forums that this is an issue with many other owners, some even happening on the interstates. I am now too afraid to drive this car with my child or for long distances, because this issue was completely spontaneous and unpredictable. I took it to the dealer to be serviced, but they are unsure what is going on. And as a side note, this is a brand new car (2021 year) with 105 miles. I only had it for FIVE days before this happened. Prior to this incident I also noticed that the charge would not hold very long at all - for example, driving it today 3.4 miles from one point to the dealer, the charge went from 47% to 17% - this should not be normal. Overall this issue is unacceptable and this needs to be addressed immediately before people die. Thanks for your consideration.

- Atlanta, GA, USA

problem #30

Oct 222021

Wrangler

  • miles
I left my daughters house with my jeep wrangler and as I shifted into forward gear there was no power on my wrangler 4XE hybrid. I move the vehicle to the side of the road and towed it to the dealers. After a little over two weeks they got it repaired. After that I have read reports of this kind of thing happening in traffic. When I lost power the engine light and stability control light came on. It is now repaired but I-€™m having second thoughts about the safety of the vehicle since I sometimes transport my grandchildren in the vehicle.

- Bethany, DE, USA

problem #29

Jun 042021

Wrangler

  • miles
The two main wire harnesses are faulty. It would not charge or hold a charge. Driving it was dangerous and would stop drastically at any given random moment. A jerking motion would occur while driving. Lights on dash would come on, engine, charging fault station. Charging fault. And lightening bolt warning signs. Sometimes it would say don-€™t drive call for assistance. The dealership has had my vehicle since June 4 2021. The parts I-€™m told won-€™t be available until end of January 2022. I purchased the jeep on April 30th 2021. It-€™s very scary when you-€™re on the road, w my family and it decides to lock up or sounds like the transmission is falling from the under carriage. Luckily we weren-€™t rear ended or pushed through an intersection.

- Lutherville , MD, USA

problem #28

Oct 022021

Wrangler

  • miles
While towing a <3000 lb. trailer up a long grade (2.5 to 3 miles) on the interstate at the posted speed, warning messages were displayed on the dashboard approximately 2/3 of the way up the hill. -€œService Electronic Throttle Control-€, and Check Engine light displayed while the vehicle speed dropped dramatically from 70 mph to approximately 35. This same error occurred every time I tried ascending a long grade with the trailer (under load). Initially reduced speeds ( below the posted limit) did not change the outcome. Trying to use the optional manual shifting, did not change the outcome. Recreated initial problem following 1st dealership service for the events.

- Summit Point, WV, USA

problem #27

Sep 272021

Wrangler

  • miles
The engine caught on fire after a short drive. The fire burned the entire top of the rear of the engine and completely through the wiring harness before I could extinguish it with a fire extinguisher and water. The fire appears to have started at the top rear of the engine where the fuel line enters the intake. The manufacturer, Stellantis, hired a special investigator from EAA/Bosch to look at it, and he agrees that it is similar to fires in similar engines that were recalled in October 2020, NHTSA Campaign number 21V-665. Stellantis has not responded to repeated requests for resolution.

- Bellingham, WA, USA

problem #26

Jul 232021

Wrangler 6-cyl Diesel

  • miles
2021 Jeep Wrangler. Consumer writes in regards to fuel tank issue. The consumer stated while driving, the vehicle began smoking and went into limp mode. The vehicle was taken to the dealer who hadn't determined the cause of the failure after 6 weeks. The vehicle had 2,845 miles.

- Springdale, AZ, USA

problem #25

Sep 122021

Wrangler

  • miles
After driving to my destination with 47% battery on the 4xe and full tank of gas. Turned the car to stop and got a service hybrid system malfunction. Tried to start up the car but the car wouldn't start. Had to get it towed to the dealership. The service tech told me that there is a isolation fault in the 17kwH battery and the entire shut down due to safety concerns.

- Aurora, CO, USA

problem #24

Aug 202021

Wrangler

  • miles
Charging Fault Error came on as my wife was driving home when her 2021 Jeep Wrangler 4XE suddenly shut off and came to a immediate halt. She was barely able to prevent a major accident, which could've caused serious injury to herself and others on the road. Vehicle would not restart and was not even able to put the vehicle in neutral to push out of harm's way. The moment it happened I received a message on my Jeep UConnect app that a Charging Fault Error occurred. I didn't know what this meant, but about 60 seconds later my wife called me in distress and told me what happened. She was terrified couldn't even drive the rest of the way home and had to stand in 100F heat for an hour waiting for a tow truck. Result: The Jeep Wrangler 4XE is still in the shop (it's been in the dealership for over 3 weeks now, and we've owned it for 3 months and 3500 miles. They have no diagnosis and say they are still ordering parts. Asked 2x to speak with upper management at FCA and was told someone would call in 24 hours, it' been over 72 hours now. Included file of Jeep case number and Jeep 4XE forum with multiple chats on this same issue.

- Eureka, MO, USA

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