10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
1,754 miles

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« Read the previous 20 complaints

problem #63

Oct 172022

Wrangler

  • miles
Driving at highway speeds in Idaho on a road-trip from California. Vehicle suddenly shuts down with warning lights saying to put in park. Very dangerous as there is little to no shoulder on this stretch of highway. Cars had to swerve around the vehicle as it rapidly lost speed. Check engine light is now on. No warning lights prior to sudden shut down.

- Pomona, CA, USA

problem #62

Oct 162022

Wrangler

  • miles
The incident occurred when I attempted to shift the transfer case into 4-Low. The sequence of events is as follows: 1. I stopped the vehicle and shifted into Park. 2. With my foot on the brake, I shifted into neutral and attempted to move the transfer case lever from 4-High, to 4-Low. 3. As I started to move the transfer case lever, a warning appeared in the instrument cluster stating, "Vehicle speed too high to shift". 4. Auto-Park engaged 5. The engine, uncommanded, with my foot still on the brake, began to increase in revs slowly. 6. Check engine light illuminated, the engine continues to increase in revs. 7. When the engine reached 6-7k RPM, I hit the engine start/stop button and held it down until the engine turned off. The engine was still climbing in revs until this point. 8. I restarted the engine and could shift into 4-Low successfully. "Off-road cruise control disabled" warning light illuminated and remained on until I shifted back into 4-High. Check engine light remains on after multiple starts.

- Washington, DC, USA

problem #61

Oct 082022

Wrangler

  • miles
I was driving on the expressway when the engine suddenly slowed the car, I lost all ability to use the gas pedal. The deal found metal shavings in the engine leading to the engine being replaced. Prior to this I had several check engine lights that when the dealer looked at the vehicle, they simply reset them and told me all was ok. I lost all power on the expressway- all passengers in the car felt it and were terrified. In a separate incident also on the expressway I experienced a violent wobble and rattle of the entire car including the steering- I have a video of this as my daughter happened to catch it. It felt very dangerous and I had to slow to stop it. It happens when I hit a bump. This is a new vehicle with less than 10 K miles.

- Summit, NJ, USA

problem #60

Sep 182022

Wrangler

  • miles
Vehicle loses power without warning. This has occurred numerous times, twice on a crowded freeway when I had to navigate across 5 lanes of traffic. Dealer was unable to isolate and repair the problem the first time. Vehicle is in for repair again. An internet search indicates this is not uncommon and at least two class action suits are pending. I'm shocked this life threatening fault has not already been reported to the NHTSA. Repair codes are : P1E1D control module improper wake up performance, U1817 Lost communication with hybrid powertrain control module on D-PT, U0293 confirmed, lost communication with hybrid control module.

- Lancaster, CA, USA

problem #59

Apr 012022

Wrangler

  • miles
i was. driving on the FWY, when I pass the bridge, there is a small rupper bump. the car starts shaking vertically and starts to slow down in the middle of the Fwy. I try to speed up to pull over to the right, but no response, where I felt the gas peddle is not working at that moment. I was lucky there were not too many cars behind me on the Fwy. I went to the dealer and they say something about, dead throttle.

- Charlotte, NC, USA

problem #58

Aug 232022

Wrangler

  • miles
I pulled my Jeep into my driveway. I put the car in park with my foot on the brake. When I went to turn the car off, I heard a loud sound coming from the car. the car jerked forward, my foot still on the brake, and then it took off into the side of my house and garage. I tried to stop the car with the brakes and it wouldn't stop. After it hit the house, I looked down and the car was still in park. I had to restart the car as it shut off after hitting the house, I put the car in reverse and backed it up. When I put it back in drive the car wouldn't move. Only reverse worked. After an hour the car started working in drive. I had the car towed to the dealership. They told me that there were no error codes and that the care is fine. I now have zero confidence in this car. This is my fourth Jeep Wrangler and I never experienced anything like this. Has anyone experienced or heard of a similar issue?

- Wayland, MA, USA

problem #57

Aug 192022

Wrangler

  • miles
I was driving home from a trip to the store. I stopped at a red light and all of the sudden I got a message that traction control failed, service charging system, and power train failure occurred. I had no power to move the car and the brakes barely worked. It told me to put it in park and restart the Jeep. I was able to roll downhill to the median out of traffic and put it in park and restart it. It seemed to work normally until I went another mile or so and it happened again. This time I was in motion and had a very difficult time stopping in the middle of traffic to put the Jeep in park and restart. This is a VERY serious problem and I-€™m very lucky it didn-€™t happen on the interstate. I am a member of two Jeep 4xe groups on Facebook and this is a reoccurring issue that is extremely dangerous.

- Greer, SC, USA

problem #56

Jul 142022

Wrangler

  • miles
While driving on the freeway at about 70mph, my vehicle shut off completely and I had to pull over to the shoulder. While pulled over I was unable to restart the vehicle for about 45 minutes. Vehicle dash displayed -€œService Transmission, E-Drive Unavailable, Charge system fault.-€

- San Diego, CA, USA

problem #55

Aug 082022

Wrangler

  • miles
Went on a 1600 mile round trip from Florida to Pennsylvania. On the way back down to Florida my upper coolant hose busted and stranded me in South Carolina, 300 miles from Florida. Was on the side of the interstate with less than 20k miles on a new jeep. Thankfully no fire or anything started and the engine was close to blowing up. Only took about 45 seconds for the engine to over heat once the hose busted and I pulled over.

- Gainesville , FL, USA

problem #54

Jul 282022

Wrangler

  • miles
When starting the vehicle after sitting for an hour, there was a strong smell of a sweet substance and the cooling fans were running at full speed while stationary. Approximately 3 minutes later the vehicle stated the engine coolant temperature was 280 degrees Fahrenheit and to pull over. After pulling over and shutting off the vehicle on the side of the road, driver noticed a large puddle forming under the vehicle of pink color and was dripping from the front drivers side of the engine, at the water pump and coolant reservoir was empty. Vehicle was towed by Jeep roadside to nearest dealer who cant look at for a week.

- Marquette Heights, IL, USA

problem #53

Jul 202022

Wrangler

  • miles
While driving the jeep it gets a error code that says Service Electric throttle body. I-€™ve owned the car for about 20 months. This is the fourth time this issue has happened. Seems to happen every 5 months or so. The first time they replaced the throttle body. Second time they replaced it again and had it back for one day and the issue popped up again. They then said they would replace it but it had to be something else since it was a brand new throttle body. They ended up replacing the PCM and I was without the Jeep for an entire month. This time I went in and they said it wasn-€™t the throttle body. So they cleared the codes and I went to pick it up, when I turned it on it tells me to service electric throttle body. I couldn-€™t even make it out of the dealership parking lot. When this issue happens. No matter what speed you are at it literally decreases your speed to 15MPH. Luckily I have never been on the highway when said issue has happened. It is a serious safety concern. This last time I had my two children in the car with me, my 2 year old daughter and my 1 year old son. I do not feel safe, or that this car is reliable. I have been reading forums about this said issue and I am not the only one having them. That is where I got the information to come here. I hope it is something you can look into. It isn-€™t a good feeling to buy a brand new car and not feel like it is reliable or safe especially with your small children in the car. Thank you for your time.

- Esmond , IL, USA

problem #52

Jun 092022

Wrangler

  • miles
While driving my vehicle and going about 30-40mph, the dashboard began flashing and telling me there was a charging system failure. At that point I could no longer accelerate and the "D" light on the gear shift was blinking. After putting the car in park, it would not allow me to change the shift gear to a different position. The Jeep app on my phone alerted me that my vehicle could not charge which was strange because I was driving and not charging at all. I had to pull over in the middle of a very busy intersection and turn off my car and turn it back on just to get it going again. When I turned it on, everything was back to normal and I was able to drive. This is very dangerous and luckily I was not on the highway and going 60mph when this happened or it could have been catastrophic.

- Houston, TX, USA

problem #51

Jun 032022

Wrangler

  • miles
Brand new 2021 Jeep Wrangler Unlimited Sahara 4xE (purchased 02/03/22 for $57,295) with 1,300 miles on it shut down while traveling at full highway speed (75 mph) on a major highway in the San Francisco Bay Area. The system flashed a 'stabilizer system' warning and immediately lost speed and did not respond to pressure on the gas/e pedal. We turned on the hazards and coasted across several lanes of traffic to the shoulder. After restarting, the dash displayed a check engine light the remainder of the trip, and the engine cut out one more time on the way home in a much slower safer area, thankfully. This is the second similar/major issue with this vehicle. On March 10, 2022, with only 419 miles on it, the vehicle displayed a charging error message at attempted start, provided no power to the engine, and locked itself in 'Park.' Fortunately, this engine power failure and subsequent shutdown occurred in our driveway rather than at highway speed. The vehicle was at Jeep dealership service from 03/11/22 to 04/04/22 and the issue was escalated to Fiat/Chrysler/Jeep engineers. Jeep engineers recommended six separate updates, none of which were successful. Ultimately, a part was taken from the Jeep assembly line and shipped to the dealership for use in my vehicle. The car rental fees related to this incident, which I'm yet to be reimbursed for, were $6,900 for a similar but older base model vehicle.

- Glen Ellen, CA, USA

problem #50

May 302022

Wrangler

  • miles
A coolant fitting came loose from the engine block, spewing coolant and steam from the engine bay and partially obstructing vision through windshield. After researching online I see this is a very common issue on 2018-2022 Jeep Wranglers.

- Hillsboro, IL, USA

problem #49

Jan 282022

Wrangler

  • miles
Subject: 2021 Wrangler Unlimited (3.6L) Automatic with manufacturing defects. I am writing this email to complain about my 2021 Wrangler Unlimited (3.6L) Automatic that I Purchased on 28 November 2021 from Trading Enterprises company LLC Al-Futtaim group(sales Office Dubai UAE-DFC). Unfortunately, The Jeep-€™s problem started on day one drive-by suspecting strange noises coming from the Engine-€™s side. I requested an appointment at Trading Enterprises Dubai, and the Service Advisor told me the sound is normal (it's a new car, and the noise will go after some time). In January 2022 I went on a mountain camping trip with my small family in Fujairah city and suddenly the car-€™s power was cut completely on a steep mountain(Have shared the videos with the TE team showing the front wheels are not spinning). The car was about to roll over and I was embarrassed, frightened, and worried about my family-€™s safety. I managed to get my family safe out of the car and, with the help of friends, I took the car to a safer place. On 29/1/2022 (TE Walk Around Inspection) after the test drives, the TE team requested to keep the car for proper checking and after a few days, the Service Advisor informed me that it was a problem with the 4W system, especially considering that 4L was not engaged due to a wiring problem and they had to rectify the issue, I swallow it with pain. The car is sluggish when accelerating in the first gear and misfires when I depress the gas pedal, I was on a construction site where they have a ramp and suddenly a big truck shows up and so I needed acceleration from the car but it doesn-€™t respond. The gas pedal was to the maximum and it still doesn-€™t work, it was a huge close call as I nearly crashed into a truck. On 13/4/2022 I experienced the same issue on the sand and the highway with extra problems and decided to visit the TE as I can't take this anymore, TE team requested to keep the car to check the issues. 8 weeks now and the car is still with the dealer

- Dubai, CO, USA

problem #48

Mar 192022

Wrangler

  • miles
We had just reached highway speed of 70mph and the Jeep began a normal regen cycle. However, the engine revved up on it-€™s own and the check engine light came on and a message that stated the exhaust filter was 100% full see a servicing dealer. Then without any warning, the Jeep went into limp mode from 70mph-50mph. With no notice, we were thrown forward due to the sudden decrease in speed. This action caused the vehicles behind us to swerve to avoid collision. My adaptive cruise control shut itself off and the electronic throttle control warning light started flashing. My throttle control was weak and unreliable, taking a lot of pedal to respond and then not needing hardly any pedal and would surge forward with sudden speed. It was a very dangerous situation. We continued driving in limp mode as there were no safe locations to stop and we didn-€™t have any cell service. Both malfunction lights remained on and we drove straight to our dealer. They said the EGR cooler failed and clogged up all of the EGR system with soot and then burned out the catalytic converter. They were able to clear the soot out of the system and cleared the malfunction lights so we could drive it home as they didn't have any loaners to offer us. The service advisor told us if we had another vehicle we should park the Jeep and not drive it until the parts come in. They have no ETA on either the EGR cooler nor the catalytic converter. I have been in contact with the manufacturer and there has been no progress on sourcing parts, I am looking in to pursuing a lemon law claim as this vehicle is not compliant with any emissions standards and if not repaired will injure us and others. It is available for inspection with notice, as it is parked at my house I would prefer advanced notice of any inspectors arrival. The warning lights are no longer on, but it sounds and runs like crap and even if the parts are replaced I will always worry that it will do it again. We could have been killed.

- Roundup , MT, USA

problem #47

Nov 012020

Wrangler

  • miles
Cylinder head failure caused engine to leak engine oil. Ultimately FCA was able to repair the defective upon replacing a cylinder and head gasket multiple times. The true cause of the leak was never determined as the replaced head did not appear defective. This is being reported to NHTSA due to numerous defects and safety concerns that have arisen with this vehicle.

- Taneytown, MD, USA

problem #46

Mar 272022

Wrangler

  • miles
Red Turtle warning light appears and the vehicle slows down immediately to 5~8 mph. Happens without warning and apparent triggers. Occurred multiple times in last week on freeways, exiting parking lot and on side road.

- Salt Lake City, UT, USA

problem #45

Mar 042022

Wrangler

  • miles
I bought a brand new Jeep Wrangler Rubicon 4xe in July 2021. Starting in December of 2021 and continuing to this day I will periodically get an error message that says "Service Hybrid Electrical System" and the car will either not start or shut off while it is in motion. I have contacted Jeep Cares and have been elevated to their customer retention group to continue to try to solve this issue. The dealer has been great at trying to fix the issue but they have admitted that they don't know what it is or how to fix it and are relying on the national Jeep engineers to help try to fix it. Talking with the mechanics at the dealer they keep saying the national Jeep engineers are just guessing at this point on what the issue is and they don't know what the issue is either. I am far from the only one that is having this issue. If you search any Jeep forum you will find countless other owners with the same issue, https://www.4xeforums.com/search/37154/?q=service+hybrid+electrical+system The underlying issue with the Jeep 4xe's is a huge public safety issue. This is due to the fact that the Jeep 4xe will randomly turn off while driving, such as driving down a highway going 60mph.

- Medford, MA, USA

problem #44

Feb 282022

Wrangler

  • miles
I was driving my car last night and it it just stopped on the 15 fwy, while everyone was driving 70 MPH. This car will kill me or kill others!!!! It-€™s unsafe!!!

- Corona, CA, USA

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