10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
0 / 0
Average Mileage:
1,754 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #83

Apr 192023

Wrangler

  • miles
Same issue as the last time, and the time before that. Very dangerous, battery completely fails. The instrument meters are wrong and it shows that there is gas when there is really not any gas. Also more recently, we were driving on the highway in the express lane in the car just suddenly came to a stop. We could have died - luckily there was no one behind us. I managed to get the car over partially into the other lane so people could go around. The car had to be towed and I-??m done paying for this.

- Boca Raton, FL, USA

problem #82

Apr 202023

Wrangler

  • miles
Today this morning I parked, put the gear in park and all of a sudden the car ravaged up and jumped forward, causing me to go through a fence and stopped. I had my foot on the break the whole time.

- Austin, TX, USA

problem #81

Nov 012022

Wrangler

  • 15,000 miles
The contact owns a 2021 Jeep Wrangler. The contact stated that on various occasions, the vehicle was intermittently stalling while driving from a stop signal. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the high-pressure fuel pump (HPFP) needed to be replaced; however, the part for the repair was on backorder. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000. VIN tool confirms parts not available.

- Prospect, KY, USA

problem #80

Feb 142023

Wrangler 4-cyl

  • miles
My Jeep was brought to Carl Burger Jeep because the check engine light stays on all the time. The dealership performed several software updates. The Check Engine light still stays on and has been on every since. About two months now. It was discovered that there is a part required for the EV battery that is not available due to back order. The service dept. said it was safe to drive. How do they know that? There has been a case opened up and a person assigned to my case. Who knows what that means. All I know is I'm very uncomfortable driving around with the Check Engine light on 100% of the time, especially with the size of that battery sitting right in back of me. I was told by the service dept. that they do not have an ETA for the back-ordered part. Nor have I received any updates on Please give me your recommendation on what to do. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- San Diego, CA, USA

problem #79

Mar 142023

Wrangler 4-cyl

  • miles
2021 Jeep Wrangler Unlimited 4xe has now lost total power twice and had extreme 'Death Wobble' issues. In 08/2021, at approx 1,400 miles, the vehicle lost all power and control on the highway while going speed limit at 70 mph. The screen reported issue with electronic stability control system. It was a dangerous situation trying to move to the side of the highway with no power nor power steering. Once on the side, multiple warning lights were on and vehicle would not start but control lights remained on. I called the dealership/service department of South Point Dodge and their recommendation was to disconnect the battery connection to reset. I was driving from Houston so I was desperate to get the car to start as my family was waiting outside of the car on the highway as well. I reconnected battery terminal and was able to restart the vehicle. At around 12k miles, I started experiencing extreme Jeep Wobble aka 'Death Wobble.' This occurred often while doing speed limit between 55-65 mph/higher on the highway and if vehicle hit a bump. The only way to stop the shaking was to slow down by braking to approximately 35-40 mph. In 02/2023, dealer changed out the 'dampners' and did update for electrical recall. On 03/14/2023, at approx 23k miles, the vehicle again lost complete power, would not restart and multiple warning lights came on. Control panel reported Electronic Stability Control Issue, Fuel Door Open when it physically was not, Vehicle in Drive while physically in park. Vehicle would not restart. Disconnected the battery terminal but this did not correct the issue. Vehicle was manually put into neutral to put onto tow truck. This vehicle has caused several life threatening concerns. Despite the recall fixes, the same issues continue to be present and long term solution is not available at this time. Had I known this Jeep would have such a dangerous electrical system that cannot be fixed, I wouldn't have purchased such an expensive, dangerous, worthless car.

- Austin, TX, USA

problem #78

Oct 012022

Wrangler

  • miles
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Albuquerque, NM, USA

problem #77

Feb 282023

Wrangler

  • miles
On multiple occasions, i have gone to start my Jeep and not been able to turn it on. It will then lock in an "on" position where the engine will not run or shut off. Has had to be towed twice and Chrystler is not helping. I am not being told anything other than they do not know what is going on, but say it happens to a lot of these cars.

- Bloomington, IL, USA

problem #76

Feb 222023

Wrangler

  • miles
I was notified of recall ZB7 affecting my 2021 JEEP Wrangler 4xE by phone on February 3, 2023. During this call I made an appointment with JEEP for the issue to be fixed on February 24, 2023. On Wednesday, February 22, 2023, two days before my scheduled appointment, the engine of my Jeep failed ~6PM while I was driving on highway 495S near Merrimac, MA (mile 114.8). I was in the far left lane traveling at about 70 mph and lost all power steering, power brakes, everything. The engine completely lost power without warning. No messages, warning lights or other signs of any issue before a total loss of power. Thankfully, I was able to drift from the left lane, crossing 2 lanes of traffic on a busy highway, to reach the shoulder on the other side of the highway. I did this in the dark without without power brakes and without power steering. I was with my 2 year old son and am grateful that we are both still alive. A loss of engine power at that speed on a busy highway could easily have caused an accident, perhaps fatal for ourselves or others. After 2 hours stranded on the shoulder of the road, the Jeep was towed by AAA to the Jeep dealership nearest to where I lost power, Bill Deluca Chrysler Jeep Dodge Ram in Haverhill, MA. It has been sitting in the parking lot of that dealership now for 6 days and they claim to be too busy to investigate the issue or perform a recall fix. The service repair shop at this dealership has been wholly uncooperative and unhelpful. I have called the manufacturer and am currently awaiting a service appointment at another Jeep dealership. According to Jeep/Chrysler, I am responsible for the out of pocket cost of the tow from the Jeep dealership in Haverhill to the Jeep dealership in Lynnfield. This seems absurd as the faulty vehicle is the reason I am unable to drive it from one dealership to the next. In the meantime, I have now been renting a car for 6 days, paying out of pocket.

- Nahant, MA, USA

problem #75

Feb 172023

Wrangler

  • miles
The vehicle shut down on its own while driving. All warning lights were displayed. Vehicle was unresponsive and caused a crash. Vehicle is at dealer. I filed a complaint with FCA.

- Honesdale, PA, USA

problem #74

Feb 032023

Wrangler

  • miles
My 2021 Jeep Wrangler 4xe died while driving down the road. Luckily I was able to coast to the side and cycle the engine off/on in order to regain power. This was the exact same issue that is described in NHTSA Campaign Number: 22V865000, however, this time (2/3/23) was after the ZB7 recall was completed. Even after the recall work was completed and Jeep told me the vehicle was safe to drive, it still failed in the exact same manner. The recall procedure did not work and this vehicle is not safe to drive. Additionally, during the period after the recall was completed and before it died again while driving, the battery range has decreased dramatically (less than 50% of what it was prior to the recall work).

- Urbana, MD, USA

problem #73

Oct 012022

Wrangler

  • 0 miles
The contact leased a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angles, CA, USA

problem #72

Dec 092022

Wrangler

  • 13,000 miles
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 60-70 MPH, the vehicle began to shudder significantly. There was no warning light illuminated. The contact stated that as he temporarily released the accelerator pedal, the failure decreased. The contact was able to continue driving. The contact stated that the failure reoccurred several times while driving. The contact received recall notification of NHTSA Campaign Number: 22V865000 (Engine) and the vehicle was taken to the dealer for recall repair; however, the failure increased significantly after the recall repair. The contact stated that the vehicle would shudder violently while driving. The vehicle was taken back to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

- San Clemente, CA, USA

problem #71

Oct 122022

Wrangler

  • miles
The contact owns a 2021 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speed, there was a rattling sound coming from the hood of the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired. The local dealer was notified of the recall notification and confirmed that the parts were not available for the recall repair. The manufacturer was not notified of the issue. Parts distributions disconnect.

- Southfield, MI, USA

problem #70

Feb 012023

Wrangler

  • miles
The vehicle's engine will randomly shut off and not turn back on. It has been to dealerships over 10 times for the same issue. They all attribute it to the start/stop battery, but it happens even when that feature is turned off. The vehicle's engine will shut off while driving and you cannot shift it into park. The only warning is a check engine light and "service auto start/stop system". There is no warning before the vehicle does it, and I have broken down in intersections, highways, and other dangerous locations. The vehicle duplicated the issue on the dealers lot, but they claim " no codes, no repair".

- Voorhees, NJ, USA

problem #69

Oct 012022

Wrangler

  • 12,000 miles
The contact leased a 2021 Jeep Wrangler. The contact stated that while driving the engine, hot message was displayed. The contact looked underneath the hood but failed to determine the cause of the failure. The contact continued to drive but the vehicle lost power and she noticed smoke coming from the vehicle. The contact pulled over. While continuing to drive, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 12,000.

- Bloomfield, NJ, USA

problem #68

Dec 162022

Wrangler

  • 23,915 miles
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle stalled with the output control and collision warning lights illuminated. The contact had taken the vehicle to the dealer on numerous occasions; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 23,915.

- Hermosa Beach, CA, USA

problem #67

Oct 152021

Wrangler

  • miles
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 50 MPH, the vehicle was shaking. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.

- Boscobel, WI, USA

problem #66

Dec 012022

Wrangler

  • 37,600 miles
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that an oil pressure alert message was displayed on the instrument panel. The contact took the vehicle to the dealer where a diagnostic test was performed which determined that the oil pressure was low. The dealer linked the failure to the recall and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 37,600. VIN tool confirms parts not available.

- Miami, FL, USA

problem #65

Dec 152022

Wrangler

  • miles
Engine shut off completely in August of 2021 and then again today (12/15/22). In both cases, there was no warning. Thankfully, in both cases, we were at low speeds and able to coast to the shoulder and restart the vehicle. After restart, the vehicle operated normally with no warning lights. This seems to be the exact issue as described in NHTSA Recall 22V-865.

- Urbana, MD, USA

problem #64

Dec 012022

Wrangler

  • miles
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V865000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Frederick, MD, USA

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