9.8

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
512 miles

About These NHTSA Complaints:

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problem #4

May 202023

Sorento

  • miles
The Paint above the front windshield is chipping and continues to get worst with rust and paint. I've seen multiple Kia Sorento just like my model with the same issue. My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over. KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION. I believe the ENTIRE kia needs to repainted and fixing one spot is not the solution!! This includes the top of the car and racks on top, Mine are silver and peeling.

- San Antonio, TX, USA

problem #3

Dec 202022

Sorento 4-cyl

  • miles
The Snow white pearl paint on my 2014 Kia Sorento has started de-laminating and peeling. It became noticeable on the driver's side door post, which has peeled and grown to a substantial area since I first noticed it. Smaller areas can also be identified on the back bumper, the hood, and several other panels of the vehicle. The vehicle is available for inspection upon request. The problem has been confirmed by a certified body shop (Caliber Collision in Happy Valley Arizona). Please contact for additional details if needed. Attached photos are of the damage as of 1/30/2023. Paint condition continues to deteriorate and more photos will be available tracking the progression of the de-lamination.

- Phoenix, AZ, USA

problem #2

Apr 012014

Sorento 4-cyl

  • miles
2014 Kia sorrento. Consumer writes in regards to the driver seat, accelerator and brake pedal issues. The consumer stated the very large seats were a problem for her, as they were hard to adjust. The distance between the driver's seat and the accelerator pedal, in the most forward and highest seat position, was so great, she was only able to engage the pedals with her toes. The consumer stated she could barely see the hood and couldn't see or distance the front of the vehicle. Therefore, she was forced to use both a manufacturer's vehicle seat cushion and a thick chair cushion underneath that, to be able to raise her body up and closer to the dash. Also, there was and continues to be a subtle, chirping, rhythmic sound coming from the driver's side front tire or wheel well. The service technician stated he did not hear a noise. The traction light illuminated. The consumer discovered the tires had no traction, as they did not grip the road properly. She was informed the tires were inferior, so she was forced to purchase 4 new winter tires at a cost of $ $657.18. Updated 04/21/14.

- Arcade, NY, USA

problem #1

Oct 262013

Sorento

  • 2,050 miles
The two rear, fixed windows leaked while the vehicle was in a touchless carwash. The dealership and service department have been notified and are having a glass expert inspect the trim and seal. The cause of the leaks is currently unknown.

- Salem, VA, USA