10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
94,463 miles

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problem #1

Apr 012021

Sorento 4-cyl

  • 94,463 miles
The contact owns a 2014 Kia Sorento. The contact stated the while driving at unknown speeds the brake pedal was applied but, it depressed to the floorboard happened several times and crashed into an oak tree on his property. The contact engaged the emergency brake to stop the vehicle. Additionally, while driving he crashed into a yellow pole post on another occasion. There were no warning lights illuminated. There were no reported injuries, air bag deployment, fire, or police report filed. The vehicle was taken to the local dealer where diagnosed the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,463. The contact received notification of NHTSA campaign number: 21V331000(air bags). The contact stated he was concerned about his safety about driving the vehicle. Consumer stated happened again on Oct 3rd when car was started, illumination of malfunction indicator light (MIL) came on as well as Anti Braking System indicator light came on. Brake fluid could leak internally so consumer turned off the car engine. Consumer spoke to manufacture on Oct 4, 2021 regarding case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-??

- Climax, NC, USA

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