Last week while on the highway going about 65mph my check engine light came on(stayed on) and my vehicle started knocking. I went home parked it for the night and called the dealership the next morning. The dealership said as long as the check engine light was solid (not flashing) it was safe to drive the 30 min to bring it to them. They called today to state the engine is blown due to metal shavings in the engine and oil. I am lucky the car even made it there, since the engine has "blown" since they have had it!!!! I have kept up having oil changed regularly, and I do have receipts. They are saying my I need a whole new engine and it is not covered and my warranty is expired even though I received a letter in the past stating the warranty was extended to 120,000 miles!! they say they have no record of the letter, so it must be fake!!. I dont know what I'm going to do I used all of my savings to buy this car for $22,000 just three years ago!!!!! it currently only has 79K miles on it!!

- Manchester, NH, USA

On 7/5/2014 9:00 a.M. I place the key in the ignition, turned the key but the car would not turn over to start. I have been experiencing acceleration issue also.

- Miami Gardens, FL, USA

Engine started knocking lost power and locking up almost got rear ended on the hwy had to pull over before it complete locked the engine

- Saucier, MS, USA

SC147. Why wasn't all the 2014 Kia Sorentos included in this recall. My vehicle stalled out on me today doing the same thing that this recall was for. Reported it to Kia and they won't do anything. My vehicle was going 55 when it lost acceleration and no power steering and the lights flashing on the dashboard with all of the warning lights on. Coasted into a parking lot, thank god no other traffic was around.

- Urbanna, VA, USA

While driving the vehicle at roughly 40 mph on a straight road, engine suddenly shut off. Within seconds, there was loss of power steering as well. Car would not turn over, and all the indicator lights in the dash showed up. Took the car to Kia, who admitted there was a recall on the vehicle. The engine had to be replaced. The Kia paperwork noted it was replaced due to 'SC147'.

- Scappoose, OR, USA

My 2014 Kia sorrento ex started leaking massive amounts of oil at 99,000 miles. The undercarriage and the back of my car are covered in oil from the leak that started while driving. Have taken it to the dealership where I purchased it last year. It is the oil pressure sending unit. It will be a $300 repair. When I asked if this was a normal issue with vehicles, he said it was not. I went to look for a recall on this item and found forum's where others had complained about a similar issue at lower mileage but no recall.

- Gunnison, UT, USA

Engine shuts down while driving. Sometimes it will restart and sometimes it won't.

- Northport, MI, USA

While reverising into a driveway the vehicle experienced low power, when the gas pedal was pressed for addition power there a clunking noise which resulted from a broken axle and engine mounting point on the engine itself.

- Texas City, TX, USA

The contact owns a 2014 Kia Sorento. While driving approximately 40 mph, the vehicle stalled and the check engine warning indicator illuminated. A local dealer was not contacted. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V224000 (engine and engine cooling). The contact was unaware of the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Houston, TX, USA

Kia Sorento owner follow-up letter on safety recall. Updated 09/26/2017

- Pittsburgh, PA, USA

Vehicle frequently will not start and a message pops up saying: " battery discharge warning" "please use the system when the ignition is on". it takes anywhere between 10-20 minutes before the car finally starts. Kia said they didn't know what it was, but it has happened again today.

- Selden, NY, USA

My car starting to begin to show lack of power at first, which I had mentioned in advance in service appointments. Two days before my one year of owning it, the car began to stall out when I stopped for traffic lights within the same day a oil light warning flashed, and the car started to have a knocking noise. I went and added two quarts of oil. Once the oil light disappeared but the knocking continued. I took the car to my regular Kia service provider the same day and in the process of going there the engine light came on. I was told to bring it in the next day, the attendant told me that he could hear the knocking, which sounded concerning. I brought the car back the next day as instructed and was told that I should be able to pick it up at end of day. Time passed by and it was getting late towards closing, so I called the shop. I was told that the engines had seized and that the oil bay was dry. I have never seen something happen so fast. I had no warning of any kind of oil issues until the day before, and I had been taking the car in for it's regular services. The car was in the Kia service shop, and moved by them. It was running when I brought it in but I am being told that the engine is shot.

- Oakland, CA, USA

The contact owns a 2014 Kia Sorento. The contact stated that the engine seized while driving 80 mph. The vehicle was towed to a dealer (the Kia store, 5325 preston hwy, louisville, ky 40213, (888) 214-1809) where it was diagnosed that the engine assembly needed to be replaced. The contact was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The manufacturer was notified of the failure and provided no solution other than the dealer replacing the part. In addition, the dealer replaced the ignition switch per an unknown recall. The contact had two keys and the dealer later provided one key, stating that the contact would need to pay for the second key. The failure mileage was not available.

- Louisville, KY, USA

1st occurrence: On July 10, 2017, at about 11:30 a.M., I made a left turn on a city street in las cruces, nm, which took me through an underpass. It was a 'wide' turn and I was probably moving at about 25 mph. About half way through the turn I lost power steering and by brute force, was able to turn my car and avoid the wall of the underpass. Had there been another car to my right, I would most likely have hit it on the driver side. I brought my Sorento to a stop and was able to restart the engine. I am unsure which came first, the loss of power steering or the engine stopping. Later that day, I took the car to the local Kia service facility where no problem(s) could be found. I was the sole occupant of my Sorento at the time of this first incident. 2nd occurrence: On July 27, 2017, at about 2:00 P.M., I made a right turn on a city street in las cruces, nm. Immediately after completing the turn and just beginning to move straight ahead at about 30 mph, I once again lost my power steering. Fortunately there were no other cars in close proximity and I was able to coast into a parking lot, once again using brute force to steer. The engine was not running when I brough my Sorento to a stop, but I was able to restart and drove directly to the same Kia service facility. No problems could be found this time either. Though I am not 100 percent certain, I believe the loss of engine power preceded the loss of power steering. My wife was with me when this incident occurred.

- Las Cruces, NM, USA

Kia safety recall (#17V224) I had previously filed a complaint with the NHTSA regarding an engine failure. Please see complaint #10993259. The purpose of this complaint is a follow-up to the previously filed compliant. As you are aware, Kia failed to timely notify its customers that their vehicle may have an engine defect. As you will see from my previously filed complaint, I experienced my first engine failure on April 1, 2017. Between April 1st and May 31st, I had experienced three total failures. However, as a result of the April 1st failure, I had the vehicle repaired at midas. I was not aware of the potential recall at this particular time. The repair shop replaced the timing gear and cleaned the engine, but informed me that they could not guarantee the work. The cost for these services was $1,488.50. I also needed to replace the timing solenoids (I did not have this done at midas at the time because I did not have the money). I purchased these at auto zone for $123.42. They were installed by a different mechanic at the cost of $125. Once the interim recall information was disseminated, in June, and once I received my vehicle back, which was June 25th, after having the engine replaced, I filed a claim for reimbursement. Kia has denied payment because they state the engine was not replaced as per their "limited warranty extention." I later appealed and the representative left me a voice message (that I still possess) which states that it was denied because the engine was not replaced and the work was not done by Kia. Problem: If I did not know about the recall at the time of failure, why am I being penalized for their faulty engine? additionally, the reimbursement is not under a warranty program but it is for a safety recall. Why am I being penalized. Kia needs to put forth a good faith effort and make its customers whole.

- Greenville, MS, USA

Car began randomly not starting. New battery installed in November 2016. Repeated issue 6 days later and again 6 days after that. Remembering back to first time I pushed the start button twice, put foot on brake and put car in reverse and back into park. Car started. First time on a relatively steep driveway. All other times on flat ground. All incidences in a driveway/garage. Took to southwest Kia round rock (Texas) where it was not able to be duplicated. Replaced brake switch since diagnostics was showing a history. Also fixed a recall item (rear wheel speed sensor) which I never received a recall letter for. Took car home and that evening it would not start. Performed the work around and it started. It has been with the dealer 7 days now and they have been unable to replicate it. Claimed they opened a tech line but when I called Kia Consumer Affairs to open my own file case I was told they show no record of a tech line being opened. My Consumer Affairs case number is 12421090. I have now emailed the GM, service manager and the service advisor after having no communication from them at all for the last week. I am concerned it will fail while driving and fear the safety issue this could cause - being hit by another car, etc.the car is still under warranty. It has 40K miles on it and I've owned it for 3 yr and 8 mo.

- Cedar Park, TX, USA

9/15/15- brought in for misfiring and rough idling to lupient Kia brooklyn park, mn. 11/19/15 - brought in for rough idling and engine stalling while driving to lupient. Cleaned engine grounds. 12/30/15 - lupient - brought in for misfires and cel on; replaced injector and computer. 7/13/16 - lupient - brought in cel on, starts hard, idles rough; replaced injector (same injector); 8/18/16 - lupient - towed in - won't start cel on; repair pin tension; 8/17/16 lupient - was in for the same problem and was told that I didn't put the gas cap on tight enough. 1/11/17 - lupient - towed in would not start; lights and horn were flashing. Towed from home driveway. Was told it was the key fob battery. 6/12/17 - barnet Kia - towed in; car stalled and would not restart. Stalled at red stop light left turn lane. Could not replicate the problem and care started up on 6/14/17 fine. Told to come get my car. 7/17/17 - barnet Kia - vehicle towed; stalled at red stop light left turn lane. Have no idea what is going to happen because no one is contacting me from Kia.

- Fridley, MN, USA

I received a recall letter #17V224 on my Kia. I recently took it back to the Kia dealship I leased it from and service department ran a test on it and changed the oil which was changed in April. I was advise I need to buy a cabin air filter of $60. Which I can't afford because I'm on short term on my job.I have complain about rattle noise from the engine and sounds from the bearing or axle. I lately been having problems with air blowing and only one aux plug work. I always having to get tires fix and aired up. My sister was killed last year in a SUV that had a recall on it same as my Kia does and this kindy have me nervous of driving my Kia but this is my only transportation. I asking for any help to resolve this I make my payments and need a reliable ride for me and my kids and mother.

- Clarendon, AR, USA

The contact owns a 2014 Kia Sorento. While the contact's son was driving, the vehicle started to make a knocking noise. The contact's son noticed smoke coming from the rear of the vehicle and the check engine warning indicator illuminated. On several occasions, the headlights and tail lights failed without warning. The contact stated that he previously replaced the lights several times, but the failure recurred. The vehicle was taken to a Kia and Hyundai dealer at 601-914-4200 where it was diagnosed that the engine had burned oil and needed to be replaced. The headlight and tail light failures could not be duplicated and would be repaired at the owner's expense. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 12391217. The contact received notification of NHTSA campaign number: 17V224000 (engine and engine cooling). The failure mileage was 70,000.

- N Fort Myers, FL, USA

I received a manufacture recall number SC147 notice from Kia. As of today 7/3/2017. I have not received a repair notice from Kia for the repairs.

- Brooklyn, NY, USA