1.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 93,567 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
See attached document for complaint.
- Denver, CO, USA
The contact owns a 2014 Kia Sorento. The contact stated while driving approximately 30 MPH, the vehicle was making an abnormal knocking sound coming from the engine. The contact stated no warning light was illuminated. The contact stated that the sound was louder whenever the accelerator pedal was depressed. The contact stated that the vehicle was towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to bearing wear. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 80,000.
- New Bedford, MA, USA
The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving at approximately 65 MPH, the vehicle stalled. The contact stated that his wife was not aware of any warning lights being illuminated. The driver was able to coast the vehicle off the highway. The driver attempted to restart the vehicle, but the vehicle failed to start. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and stated that there was no oil in the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 112,000.
- Breinigsville, PA, USA
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the contact heard an abnormal knocking sound coming from the engine compartment, and the vehicle inadvertently lost motive power and was only able to accelerate to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC code: P1326. After investigation, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,800.
- Olar, SC, USA
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was towed to an independent mechanic, where the thermostat was replaced twice; however, the failure recurred. The contact related the failure to TSB: SC147. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 21,000.
- Hull, MA, USA
The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle a knocking noise was present coming from the engine compartment with the check engine warning light illuminated. Upon inspection it was discovered that the engine oil level was extremely low; however, no warning light illuminated. The vehicle was taken to the local dealer who performed an oil consumption test and diagnosed that the engine rod bearing, and cylinders were faulty causing permanent damage to the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 17V224000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.
- Lathrop, CA, USA
The contact owns a 2014 Kia Sorento. The contact stated upon starting the vehicle and depressing the accelerator pedal, the engine emitted abnormal rattling sounds. The contact noticed smoke coming out of the exhaust. There was no warning light illuminated. The contact stated upon verifying the engine oil level, he noticed that it was significantly low. The contact refilled oil in the vehicle. However, the oil level was significantly lower two days later. The contact was able to drive the vehicle. However, the failure had been reoccurring and the vehicle was overheating. The contact an independent mechanic diagnosed that oil was leaking through the engine and out of the exhaust pipe. The contact diagnosed that the failure was associated to Kia Technical Service Bulletin Number: SC147. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.
- Bastrop, LA, USA
The contact's wife owns a 2014 Kia Sorento. The contact stated that while his wife was at a complete stop, the vehicle stalled upon the depression of the accelerator pedal with the check engine warning light illuminated. The contact also stated that an abnormal knocking sound was coming from the vehicle. The contact stated that his wife and daughter were able to push the vehicle into an abandoned parking lot and the vehicle was towed to an independent mechanic. The mechanic discovered that the vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was then towed to the dealer where it remained in their possession unrepaired. The contact notified the manufacturer and was informed that the recall would not be honored. The vehicle was not repaired. The failure mileage was approximately 166,000.
- Edcouch, TX, USA
The contact owns a 2014 Kia Sorento. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic who informed him of an unknown module that needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.
- Sanford, NC, USA
My 2014 Kia Sorento needs immediate attention to the following issues. The issues are associated with -??open campaigns-??. Yet, my specific Kia Sorento isn-??t included. I have a bearing wear issue which has made the vehicle unsafe to operate. The car frequently overheats and has a major coolant leak. (17v22400). Also, the high pressure fuel pipe has appeared numerous times on my Mobius Kia Nav system. (18v907000). In addition, my vehicle now has many electronics which are inoperable. For instance, the back up camera, the power windows and steering wheel controls. This could be a result of a hydraulic leak near the electronic controls.(20V51900) There-??s an issue with the powertrain. In addition, the right front axle is loose. As a result there-??s a considerable loss of power to the wheels. (13V35600).
- Waltham , MA, USA
The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and a loud knocking sound was coming from the engine. The contact pulled over on the side of the road and the vehicle loss motive power. The vehicle was towed to the dealer and diagnosed that there was rod bearing wear and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was 123,000.
- Cartersville, GA, USA
- Atlanta, GA, USA