10.0

really awful
Crashes / Fires:
1 / 7
Injuries / Deaths:
5 / 0
Average Mileage:
32,897 miles

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« Read the previous 20 complaints

problem #29

May 252019

Sorento

  • 48,300 miles
While driving car in motion and without any warning lights on dashboard, car lost complete power. No steering, very hard braking and then all warning lights started flashing I had to struggle to get car off the road. I had just turn off the thruway going 60mph and in about 1.5 miles going appox 40 mph the incident happened. Something simular like this happened once before when the car was parked and I went to start it when all the dash warning lights started flashing and car would not start.I had it towed to dealer and they did not find what was wrong but car was ok until this recent incident.

- Clarence, NY, USA

problem #28

May 202019

Sorento

  • 59,777 miles
Takara recall - while in the middle of driving at federal way wa, the entire engin shut off while I was middle of the road at havey traffic and the steering wheel was lock so I couldn't turn or move. And, I almost had an accident, so I took my car to dealership but, they couldn't find a problem and said come back again if same problem coming back later, but I am not feel safety to drive this car.

- Tacoma, WA, USA

problem #27

Feb 152019

Sorento

  • 102,000 miles
The engine blew after a few days when warrenty expired after a dealer sent the car home saying unless we could prove or show a maintenance history of the car they would not do warrenty work. The car was bought used so we could not provide a long repair or maintenace record of the car. However we bought a extenended warranty that was not entered correctly in the system and the car was still sent cleared as being ok to drive even though the engine blew within a few days of dealer service in offallon il.every sorrento other than this year has been recalled for engine problems so why not ours.

- Smithton, IL, USA

problem #26

Dec 012018

Sorento

  • 80,000 miles
Backup camera malfunction. Lines show up on screen but visual is black. This issue is mentioned on many Kia forums as well.

- Fort Loudon, PA, USA

problem #25

Mar 062019

Sorento

  • 72,000 miles
Exterior lighting safety issue! last night as I was driving my low beam head lamps stopped working. The led lights above the head lamps work fine, my running lower lights and my high beams all work properly. Just my low beams no longer come on. Had to drive with hazards on. They do not come on after trying multiple times to restart car and turning them on both while driving and while being parked. Such a dangerous situation. I have read many complaints about the same issues happening! how do I fix this? I cannot believe Kia has not made this a recall yet for obvious safety issues - absolutely baffling

- Sandy Springs, GA, USA

problem #24

Jan 172019

Sorento

  • 61,000 miles
I'm worried about this model of car because are burning, in my car I had being experiencing some smell like something is heating or burning when I accelerate in passing gear mode then I feel like a bad smell inside the car then it disappear, the thing is that I've being seeing some issues about this model that they start with spontaneous combustion on the road. Can you please verify if my car doesn't had an electrical part report.

- Kenner, LA, USA

problem #23

Dec 232018

Sorento

  • 100,000 miles
I was in my car around 5:45 am on Dec. 23,2018, in the driveway of our place in the country (400 0akwood drive huntsville tx 77320) the car was running and in park. I was checking messages and emails for maybe 7 to 10 minutes when a flash of light made me look up. Thats when I seen flames coming from the front of the car. I turned the engine off and tryed to leave the car but the door didn't open. It was locked and the electric door unlock button was no longer working. I pulled on the manuel unlock and was able to get out of car. My neighbor was out side coming to help but I asked him to call fire dept. He informed me that was already done. I ran a got my garden hose and poured water on the fire but fire was way to big and hot for a garden hose so I sprayed the grass around the car and put out the fires that stared when parts of the hot car exploded and landed away from the car.

- Houston, TX, USA

problem #22

Jan 062019

Sorento

  • 94,000 miles
On January 6 2019 our panoramic sun roof suddenly shattered on our 2014 Kia Sorento. This happened while traveling at highway speed on interstate 20 in Alabama.

- San Antonio, TX, USA

problem #21

Oct 152018

Sorento

  • 140,000 miles
Hello I bought this car last year ago I have an issue with the motor, you need to fill 2 liters on a week I need to know what's going on regard is not normal 2 by 4 liter equal 8 in a month is too much please give me more dental about it thank you so much

- Fort Worth, TX, USA

problem #20

Oct 272018

Sorento

  • 49,000 miles
Acceleration. When I accelerate it hesitates to pick up. Very dangerous as I was trying to merge into the highway or merge into a different lane it did not accelerate quickly enough and the vehicles in that lane had to brake hard as I entered that lane almost rear ending my vehicle. Even if I press the gas pedal hard it does the same thing, it hesitates before speeding up. Another issue is the door lock button from both driver and passenger sides work sometimes and doesn't work sometimes. Even when I'm driving the doors would not lock with the auto door lock feature on when vehicle gets in motion. I have to manually push the lock button for each door and when I manually lock the doors that is when the door lock/unlock buttons will work properly. Had children in the back seat and while I tried to lock the door it would not lock. Had to pull the vehicle over to hand lock each door. But very dangerous either way because I can't control what kids will do in the back in middle of the highway and if I try to lock the door I won't be able to.

- Bronx, NY, USA

problem #19

Dec 232018

Sorento

  • 92,500 miles
While sitting in our 2014 Kia Sorento LX AWD, 2.4L 4cyclider gdi; the car was idling in our driveway when he noticed flames coming from under the hood of the car. He was bearly able to get out of the car before it was totally engulfed in flames and consequently burned till there was nothing left but the frame.

- Houston, TX, USA

problem #18

Dec 272018

Sorento

  • miles
Car stopped operating while driving down interstate, and won't restart

- Lake Alfred, FL, USA

problem #17

Nov 172018

Sorento

  • 118,118 miles
Driving at approx 70 mph on the highway the engine began making a faint knocking sound which very quickly turned into a more rapid hectic knocking sound. As I was exiting the freeway the sound continued to intensify and the engine knocking then became extremely loud almost completely disabling the vehicle on the highway. This happened very quickly leaving me very little time to react to the problem. This was due to a connecting rod bearing failure.

- Simi Valley, CA, USA

problem #16

Oct 152018

Sorento

  • miles
Engine recall my vehicle is in the dealership for the engine recall I also had to have the steering wheel replaced 2 times due to wiring or button malfunctions. Along with the usb port on the stereo. The issue happened again after the warranty coverage ended for that part and they refuse to fix it again after warranty even though it has been a known issue. The usb port comes loose constantly and will not work- they want me to buy a whole new radio to correct this. The volume button on the steering wheel has had issues in the past and now no longer works... again they want me to get a new steering wheel to correct this...

- Omaha, NE, USA

problem #15

Oct 242018

Sorento

  • 79,800 miles
My vehicle was manufactured in the Georgia plant but was not part of the 2 previous recalls, even though it was manufactured that the same time, because it has the lambda 3.3L V6 engine. After all the troubles I have had with the vehicle, locks dont unlock, engine is failing, and now there is a problem with the valves. A valve can be heard tapping in my cars engine, it sounds and feels (vibrations can be felt by hand) that it is almost certainly in bank 2 (towards front of car) almost directly below/behind the high pressure fuel pump. Now hypothetically if I were on the highway and the valve dropped, consequently punching a whole in the cylinder head, forcing oil through the whole, and igniting it, I would think that it wouldnt take more than a few moments for the flames to catch the high pressure fuel pump and very shortly after engulfing the entire engine and vehicle in flames. I am also sure their are likely many other scenarios that are possible, but with all the engine problems my vehicle has been having while still under 80K miles. This one seems pretty terrifying to me, especially with 3 young children in the back with doors that dont unlock! and of course Kia is too busy trying to twist the situation and blame consumers to even C oi nsider doing the right thing and standing behind their own products. I have hardly driven my vehicle at all since the engine started failing in June, and I believe it has always had this noise (dealership had insisted it was the gdi normal noise when I purchased the vehicle)to last week O happened to NJ price the nk oise getting louder and asked a mechanic what is could be. That mechanic stated it definately sounded like a valve.

- Manchester, NH, USA

problem #14

Oct 202018

Sorento

  • 87,268 miles
Recall : it isn't on recall list but having the same problems the other recalls for same vehicle and year. Was driving and engine stalled on the loop, I was almost hit by multiple cars. I finally got the Kia to start and it began to make loud tapping noise and not letting rpms reach 3K. Nobody seems to want to help since the car only has 87K miles and now the engine is failing for no reason. I believe if the engine is doing the same thing as the other recalls, why haven't there been a recall on this Kia.?? I've tried calling dealers and etc nobody is helping me.

- Lufkin, TX, USA

problem #13

Aug 152018

Sorento

  • 56,000 miles
ABS and traction control light goes on and off as I am driving. Sometimes, the speedometer moves quickly over the incorrect speeds so I have no clue what speed I am going. It's only a four year old car with 56,000 miles. Also, same vehicle has issue with the gas tank door. Cannot open using the switch inside the car. Must use the emergency pull inside a trunk compartment.

- Virginia Beach, VA, USA

problem #12

Aug 082018

Sorento

  • 80,000 miles
Turn the vehicle off so I could pull in my driveway as I unlocked my gate car would not start back it was stuck in the middle of the road I had purchased a new battery and I have also bought a new starter

- Knoxville, TN, USA

problem #11

May 012014

Sorento

  • 79,800 miles
The front passenger and the the two back door as well as the back (entry to crgo area) locks do not open with any device....only the drivers door unlocks., the aforementioned have to be opened by hand.. they do close when the key is in ignition and the drive or reverse is engaged, but they do not reopen when pressing open latch at drivers side., this could be a safety problem when one needs to open the door from inside or outside. Had vehicle checked at Kia dealer in Mississippi and was told that all three actuators were gone and that drivers was on the way out. This to me is a total defect....many consumer complaints have been addressed about door locks on some Kia. There is no reason for 3 to go out at the same time. The car is not in warranty and the cost to repair was over $800 I believe that this should be a recall item and that Kia should have to pay for the work.

- North Fort Myers, FL, USA

problem #10

May 052018

Sorento

  • 54,000 miles
Today, I was putting my son in his car seat behind the drivers seat. I had placed the key in the front seat while putting him in the carseat. When I had shut the back driver side door, the car automatically locked. Every door of our vehicle locked automatically while my 2 year old son was inside the car. We had to call a tow company to come as an emergency to unlock our car. It took them 30 minutes to even get to our location. When the car was unlocked my son was hot to the touch and sweating. The temperature outside was 72 degrees. This is a safely hazard for the fact that the vehicle should not lock on its own while not in motion if any at all. If it had been any hotter during this day, I would have had to break the car window just to save my son from becoming a heat related casualty and going to the hospital or anything worse.

- Troutville, VA, USA

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