10.0
really awful- Crashes / Fires:
- 8 / 0
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 49,058 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On regular terrain the drivers seat became noticeably loose, and upon going over a speed bump and slightly rougher terrain, the seat is unstable and moves out of place. A few days later the sensor light appeared on the dashboard for the airbags. Uncertain with how it happened, it is a major safety concern and should be addressed accordingly.
- Thousand Oaks, CA, USA
I took my car to the franklin Kia for a recall and the guy asked me what was out there for and I told them for the recall and he asked me what else is going on with the car and I told him my airbag light was on my cd player work sometimes sometimes it didn't and my speak button work and sometime it didn't none of those things work now the light is still on he told me there's nothing they could do I would have to pay for
- Pulaski, TN, USA
There is an apparent issue with the steering column causing the airbag to not function. It is also causing all of the control switches on the steering wheel to not function properly, including the cruise control. It came on when set but then wouldn't go off using the cancel button. This is a huge safety concern. The estimated cost for repair is $1700.
- Springfield, MO, USA
Got in my car and the driver seat broke. It sits sideways and can't adjust seat. Then I started my vehicle and the airbag light is on and hasn't went off.
- Royalton, KY, USA
Air bag light is on and Kia says they are not responsible
- Los Angeles, CA, USA
Airbag warning light began flashing while the vehicle was in motion a few moments ago. I have seen quite a few other Kia Sorento 2014 owners with the same issues.
- Lilburn, GA, USA
My rearview camera works when it wants to. (it doesnt work more than it actually works). The controls on the steering wheel are scrambled ex. I pree the volume up or down, and the voice command activates, I can't even mute through the buttons etc. The electrical problem also causes the tail lights to work/not work and constantly have to change the bulbs because of the burnout. I've been pulled over several times for this. The other issue is that now the airbag light has come on, so I don't know if that's a general malfunction or a result of the electrical problem. Also, the A/C doesnt work
- East Greenbush, NY, USA
Georgia.... the SRS warning light came on while driving. The one that looks like a person in a seatbelt with the big red circle (airbag) in front of them.
- Riverdale,Ga 30296, GA, USA
My airbag lights will not go off. Upon researching I have come across many people with the exact same complaint yet no recalls. It also seems to be a costly fix. For a safety problem.
- Orlando, FL, USA
My airbag lights going on and off when it wants to, sometimes when starting it will stay on, or you will driving it will come on, when you turn the wheel it comes on, also many times been reported to dealer a popping noise going on, dealer says they cant find issue '..
- West Palm Beach, FL, USA
Tensioner belt for air bag randomly went out. Also break lights constantly staying on. T GT ey couldn't figure out why at dealership. Vehicle was parked
- El Paso, TX, USA
Takata recall on 12/6/18 I was traveling at approximately 40-45 miles per hour when I rear ended a stopped or slow moving vehicle on the expressway. My car was heavily damaged but the airbags did not deploy. I am concerned about this issue.
- Lebanon, OH, USA
Steering wheel electronic controls(speed control, radio, ). airbag light on with no collision having occurred, replaced headlights twice in last year, brake lights replaced once
- San Diego, CA, USA
This is a resent of a previous report dated 9/25/2018 complaint # 11131590. I received a phone call today 10/1/2018 @ about 3:10 pm from ali sating I should refile. On or about 8/15/2018, 11:45 am I was involved in a car deer accident. A small heard of deer bounded out of the woods from my left, one deer jumped over the hood of the car. I was at a speed at about 40 / 45 miles per hour. I swerved left and hit a tree head on. The car contacted the tree on the inside of the passengers headlight. The air bags did not deploy. I contacted Kia of America to enter a complaint. The bottom line here is; Kia, a Mr. Jeff stroup, a complaint supervisor, has stated that kis has refused to take any responsibility and stand behind their product and help me out with this complaint. In my request to Kia I asked them to sent out a response team to recover this vehicle because it is defective, unsafe and a danger to put back on the highway. I told Kia that there is no way I'm never going to put my wife and / or our family, children, back in that vehicle.
- Hubbard Lake, MI, USA
On or about 8/15/2018 @11:45 pm I was involved in a car / deer accident. A small heard of deer bounded out of the woods and one jumped over the front of my car. I swerved right and hit head on with a tree at about 45/50 mph. The car contacted around the inside of the passengers headlight. "the air bags did not deploy". I contacted Kia of America and spoke with a Mr. Gustavo. A claims person, and of course told him the whole story of the accident. He asked me what I wanted to happen / do. I explained that I wanted Kia to sent out a recovery team to pick up the vehicle because it is defective, unsafe and a danger to drive and that there was no way I was going to put my wife and children back into that car. Then on or about 9/6/2018 @12:08 Mr. Gustavo called me and informed me that Kia, more or less, refused any responsibility and they were not going to do any thing to help me out with this vehicle. I asked to be put thru to a supervisor at that point who is a Mr. Jeff stroupa, claims supervisor # 949-468-4620. I explained the whole situation to him and that my wife is completely affaird to drive the car and refuses to put our children in this vehicle as it is defective, unsafe and dangerous to drive on the highway and that this vehicle should be destroyed. I also told him I wanted him to sent out a recovery team to pick up this vehicle. He ask me to send him pictures and I did so on or about 9/18/2018. I also had to send Mr. Stroup another message on or about 9/24/2018 @ 8/30 pm, my time, because I hadn't heard back from after I sent the pictures. I still have not heard from him to date, 9/25/2018 @ 248 pm.
- Hubbard Lake, MI, USA
"takata recall" on May 12, 2018 I was driving on a highway when I was hit from the driver side rear corner panel at 70mph and made my car fish tail causing my car to roll over four times and the steering wheel airbag did not deploy at all, only airbags that deplyed were the curtain airbags, even though the car had front end damage. I think this needs to be looked at as well asap.
- El Cajon, CA, USA
I brought my car to dealer because airbags warning light was on. They charged $124 to diagnose and recommend replacing driver seat back to fix it. It will cost $2100. I declined, then I saw many people had same or similar issue and complained on the internet. Please investigate this matter.
- Centreville, VA, USA
Air bag light on, headlights will turn off when in auto mode when I use left turn signal steering wheel controls not working or work improperly ie volume control will change radio station or advance track on media back up camera will black out while still in reverse
- Orlando, FL, USA
Air bag flashing on and off, stereling has a noise clicking
- Port Charlotte, FL, USA
- Canton, GA, USA