10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
7 / 1
Average Mileage:
49,058 miles

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« Read the previous 20 complaints

problem #10

Oct 012017

Sorento

  • 86,000 miles
The contact owns a 2014 Kia Sorento. While operating the vehicle, the passenger side air bag indicator remained illuminated, indicating a possible failure with the air bag system. The vehicle was not diagnosed or repaired. The local dealer (franklin Kia in franklin, tn) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 86,000.

- Pulaski, TN, USA

problem #9

Sep 012017

Sorento

  • 62,000 miles
I took the vehicle in because the sure bag light was on. Shortly after, I recieved something in the mail from Kia about the air bag recaps so I took it in. The dealership told me my VIN wasn't covered. They said the passenger side bag is what I am having an issue with so they turned off the air bags and I've been driving with no air bags for a couple of months because they said I had to pay for it. It's $1400 and my warranty had just run it out.

- Norristown, PA, USA

problem #8

Nov 112017

Sorento

  • 60,000 miles
In the past 3-4 months I have replaced my battery twice the 1st time I had my truck about 2.5yrs so I didn't think much of it but I had the same problem after replacing battery within 3-4 months battery would die I would get a boost after a few days same thing happen again. Electrical system seems out of wack when I use left turn signal my headlights will go off until I turn the turn signal off, also my steering wheel controls will not operate the right feature ie I would hit mute but it will not mute but act as if it is the volume down control air bag light for passenger would come on even if no one was in the seat

- Orlando, FL, USA

problem #7

Oct 302017

Sorento

  • miles
Kia has lots of issues with their air bags. From clock spring to sensors in the driver side and so on. Company does not take care of it and coming up with crazy estimates to fix, please just see how many complaints have been made on google. This is a safety issue and Kia needs to take care of it without a charge until they fix their air bag problems.

- Edmond, OK, USA

problem #6

Aug 242016

Sorento

  • miles
Airbag safety indicator light remains on with passenger sitting on the seat: At 80,000 miles I started having problems with my passenger airbag safety indicator light. When the seat is occupied, the warning airbag light, comes on and remains on. I contacted Kia and was told it was no longer under warranty. This happened at first for a long period of time, and now it appears to be happening intermittently. Short in the electrical system. Since 60,000 miles I have had a short in the elecrical system of my vehicle. I have taken it to 2 different places to have it investigated and neither mechanic could trace the cause of the short. I have had blown fuses, non-working headlamps, front and back. No one could find the short. I keep spare fuses with me at all times now, and 100% of the time, the right rear brake light is not operational. I contacted Kia car pros in carson, California and they told me that any warranty coverage had expired at 60,000 miles. Defective auto locks my right rear passenger door will no longer open and will no longer permit ingress or egress into the back seat. The key fob will turn the locks to the open position but you still cannot open the door under any circumstances. Periodically, the door locks will go crazy and make up and down movements while the car is being driven. Occasionally, the right front passenger door will lock and not open, but then it opens. Now the right rear passenger door is permanently stuck in the locked position. Kia car pros always finds some excuse for not repairing the door under warranty. I believe it is defective and they should bear the expenses.

- Torrance, CA, USA

problem #5

Jun 012017

Sorento

  • 112,000 miles
My 2014 Kia Sorento airbag warning light came on without being involved in any sort of accident. After that the controls on the steering wheel also started malfunctioning. This seems to be a common complaint of Kia owners.

- Etowah, NC, USA

problem #4

May 252016

Sorento

  • 8,000 miles
Was getting ready to make a left and was T-boned on drivers side curtain airbags or side airbags did not deploy adjuster for insurance company said it look like there was a defect in the sensors.

- Canton, GA, USA

problem #3

Sep 262015

Sorento 8-cyl

  • 45,000 miles
The contact owns a 2014 Kia Sorento. While driving 2 mph from a stop, another vehicle failed to stop at a light and crashed into the driver's side of the contact's vehicle. The air bags failed to deploy. The contact sustained rib, clavicle, abdomen, spleen, and head injuries that required medical attention. A police report was filed. The vehicle was towed to an auto body repair center, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 45,000. The VIN was unavailable.....updated 10-27-15 no VIN available...updated 4/12/18

- Roanoke Rapids, NC, USA

problem #2

Jul 162014

Sorento 4-cyl

  • 10,000 miles
The contact owned a 2014 Kia Sorento. The contact stated that the driver was traveling approximately 15 mph when she became involved in a side impact crash with a dump truck that was traveling 40 mph. The air bags failed to deploy and the driver was fatally injured. A police report was filed of the incident. The failure mileage was 10,000...updated 07-08-15 updated 08/24/2017

- Merrmack, NH, USA

problem #1

Aug 022013

Sorento 6-cyl

  • 825 miles
The airbags failed to deploy when we hit a car broadside as the turned left in front of us. Their airbags deployed, but none of our airbags did.

- Escondido, CA, USA