6.2

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,157 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jan 152024

Sorento

  • miles
The component that malfunctioned was the dashboard. The dashboard began flashing and caused the wheels on the KIA Sorento to lock while on the highway. The car also had a burn smell. The car was turned off and then I was able to drive normally. A couple of weeks later the Malfunction Indicator Light has turned of intermittently. The electrical issues are causing the cars blind spot warning system to not work properly and as well as seats to stop moving in the car. I have reached out to KIA Customer care line so that they could tow the vehicle once the MIL came on and they said they I would have to pay out of pocket since the recall is in the "interim" phase. I called Southern KIA in Chesapeake, VA and they stated the car would have to be evaluated but that they do not have appointments any time soon.

- Moyock, NC, USA

problem #7

May 072022

Sorento

  • miles
Sensor lights came on detecting problems. 5/7/2022

- Fayetteville , GA, USA

problem #6

Nov 232020

Sorento

  • miles
Vehicle is not being driven because the axle is busted. We are not sure why his happened. When I drive the Sorento, it pulls to the right very strong. I am not sure how long it takes fort that to happen, but it happens every time the car reaches a full stop. Also, when I maneuver and make. Turn to the left, it sounds like it pops. It's a scary feeling.

- Norwalk, CA, USA

problem #5

Jul 092018

Sorento

  • miles
"takata recall" I purchase my 2014 Kia Sorento from a used dealer with 85,052 miles on it. In July I started hearing some loud popping noise so, I contacted my vehicle service contract and was advise that it needed to go to a shop, upon going to the shop it was diagnosis and I was told it had a sec147 engine recall dues to this issue back in September of 2017 this same vehicle had an sec147 engine recall also along with rear wheel speed sensor inside the hubs.

- Midway, GA, USA

problem #4

Dec 132017

Sorento

  • 69,000 miles
The car is moving proceeds to come to a crawl and stop I have a video and the dealership is clueless. This has happened multiple times

- Kissimmee, FL, USA

problem #3

Jan 282017

Sorento

  • miles
I received a recall letter #17V224 on my Kia. I recently took it back to the Kia dealship I leased it from and service department ran a test on it and changed the oil which was changed in April. I was advise I need to buy a cabin air filter of $60. Which I can't afford because I'm on short term on my job.I have complain about rattle noise from the engine and sounds from the bearing or axle. I lately been having problems with air blowing and only one aux plug work. I always having to get tires fix and aired up. My sister was killed last year in a SUV that had a recall on it same as my Kia does and this kindy have me nervous of driving my Kia but this is my only transportation. I asking for any help to resolve this I make my payments and need a reliable ride for me and my kids and mother.

- Clarendon, AR, USA

problem #2

Oct 312015

Sorento

  • 28,254 miles
While traveling 70 mph, I suffered a front tire failure. A narrow strip 1" wide by 6" long separated from the tire. I wrote twice to kumho with no response. I have driven 50+ years and I have never had such a tire malfunction. I did not drive over anything as there was no other damage. This kumho tire should be reviewed for safety reasons.

- Port Charlotte, FL, USA

problem #1

Apr 012014

Sorento 4-cyl

  • miles
2014 Kia sorrento. Consumer writes in regards to the driver seat, accelerator and brake pedal issues. The consumer stated the very large seats were a problem for her, as they were hard to adjust. The distance between the driver's seat and the accelerator pedal, in the most forward and highest seat position, was so great, she was only able to engage the pedals with her toes. The consumer stated she could barely see the hood and couldn't see or distance the front of the vehicle. Therefore, she was forced to use both a manufacturer's vehicle seat cushion and a thick chair cushion underneath that, to be able to raise her body up and closer to the dash. Also, there was and continues to be a subtle, chirping, rhythmic sound coming from the driver's side front tire or wheel well. The service technician stated he did not hear a noise. The traction light illuminated. The consumer discovered the tires had no traction, as they did not grip the road properly. She was informed the tires were inferior, so she was forced to purchase 4 new winter tires at a cost of $ $657.18. Updated 04/21/14.

- Arcade, NY, USA