10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
20,619 miles

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« Read the previous 20 complaints

problem #49

Apr 152022

Sorento

  • miles
Paint is delaminating

- Burbank , IL, USA

problem #48

Mar 102022

Sorento

  • miles
I have the white paint and abt 2 months ago it started chopping off in large chunks.

- Auburn, AL, USA

problem #47

Jan 022022

Sorento

  • miles
Snow Pearl White paint is chipping at various areas of the front portion of the vehicle. I was driving in heavy rain and then noticed a huge chunk just chipped off. Several owners with this paint color have complained of an issue this similar. Headlights are too dim at night. We have family who lives in the country with limited street light and we are forced to use our high beam lights to even see down the road. I turn on my fog lights to add extra light but it-??s still hard to see further down the road.

- Charleston, SC, USA

problem #46

Jan 032020

Sorento 4-cyl

  • miles
HELLO, THIS PROBLEM STARTED SICE 2020 WITH THE PEELING ON TOP OF THE WINDSHIELD BUT I THOUGHT IT WAS NORMAL. THEN THE OTHER BIG ONES JUST STARTED LAST WEEK AND I WAS VERY SURPRISED BECAUSE THEYRE LIKE A FEET LONG. I WOULD LIKE TO GET IT FIX BECAUSE MY TRUCK LOOKS LIKE NEW FROM THE INSIDE BECAUSE I TAKE REALLY GOOD CARE OF IT. PLEASE LET ME KNOWIFYOU CAN HELP. ATTEN: [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fairfield, CA, USA

problem #45

Dec 092021

Sorento

  • miles
I woke up this morning to discover that a foot long chunk of my Kia Sorento SX-L's pearl white paint had de-laminated and peeled off the driver's side front door pillar. I've come to find out this is a common due to a paint defect. I'm reporting this per instructions from other Kia owners with the issue.

- Tucson, AZ, USA

problem #44

Jun 042020

Sorento

  • miles
Always noticed little chips on my hood then at about 65000 miles my paint just started peeling right off. So bad that I can-??t wash my car or the paint will keep peeling. My auto insurance called it delamanation and said it wasn-??t painted properly therefore they won-??t cover it. Kia will not acknowledge to me that there is a problem, said my warranty on paint has expired. My color is pearl white and I see other white Kias all over doing the same thing. Also Hyundai-??s. If you look online you will see LOTS of stories and complaints regarding this problem. Kia should be held accountable and recall this!

- Mobile, AL, USA

problem #43

Oct 092021

Sorento

  • miles
Paint peeling off of the hood

- Plant City , FL, USA

problem #42

Dec 272020

Sorento

  • miles
The body of the car is undergoing paint delamination. This begun at 70k miles on the roof and now rust is beginning. Then the hood. Then one side around windshield. Then the other side around the windshield. There was not any incident that triggered the paint delamination.

- Washington Crossing , PA, USA

problem #41

Aug 062016

Sorento

  • miles
The paint is peeling away on the hood, around windshield. Also the luggage racks paint is peeling off. The hood started as a simple little paint chip then exploded will paint bubbling up then peeling off. Around the windshield started with a crack in the paint them just explored in full paint peeling. I can no longer use a drivethru car wash. I must hand wash or the Jetta just peel more off. It-??s so frustrating cause I strive to take exceptional care of my vehicle.

- Gillespie , IL, USA

problem #40

Aug 212021

Sorento

  • miles
2015 KIA Sorento Paint peeling & chipping away from door pillars, roof where windshield meets, both let & right front fenders, hood. The color is "Snow While Pearl". Started to norice small chipping around 2017 & in April 2019 a large piece peeled off the passenger side front pillar which I had repaired. Many of the chips were touched up but it continues to occur to this day.

- Medford, NY, USA

problem #39

Jul 282021

Sorento

  • miles
The paint is blowing off.

- Greensboro, NC, USA

problem #38

May 012020

Sorento

  • miles
I own a 2015 Kia Sorento LX AWD and it's painted in the pearl white finish, over the last year the paint has been peeling off on the hood and the top edge closest to the windshield, and it's even started rusting in those spots now, which range in from the size of a match tip, to the size of my palm.

- Anderson, CA, USA

problem #37

Mar 152021

Sorento

  • miles
My white paint is chipping horribly!!!

- Independence, MO, USA

problem #36

Jun 122021

Sorento

  • miles
There is no incident or cause. The paint from the hood and top is coming off in big flakes.

- Commerce , GA, USA

problem #35

Apr 102021

Sorento

  • miles
My 2015 Kia Sorento's pearl white paint is now coming off in large chunks. My insurance company did review the claim I filed, however, they noted that this situation has been reported numerous times with the same pearl white paint. They did not cover my claim because they have determined this is a defect in the paint since there are so many other similar complaints. The integrity of my vehicle is compromised once large chunks of paint are coming off on a daily basis under normal sunny skies. If I have to drive through any type of rain or heavy winds even more paint starts to come off. The paint is coming off down to the bare metal and now exposed areas are starting to rust.

- New Albany, OH, USA

problem #34

Jan 032020

Sorento

  • miles
I have a pearl white Kia Sorento and the paint is peeling and flaking badly in several areas. It is progressively getting worse and it makes the vehicle look terrible.

- Toomsuba, MS, USA

problem #33

Feb 012020

Sorento

  • miles
The White Pearl paint on our 2015 KIA Sorento has been chipping and delaminating. It's occurring all over the car's body but mainly on the hood, roof, and passenger side of the windshield. The damage started occurring in 2019.

- Saint Helena, CA, USA

problem #32

Jan 082021

Sorento

  • 124,000 miles
The paint on the vehicle is peeling rapidly. It originally appeared to possibly be a chip but it is happening all over the vehicle and continues to spread. The vehicle is washed regularly and there is no reason the paint should be peeling like this.

- Moyock, NC, USA

problem #31

Jan 302021

Sorento

  • 138,000 miles
While I was driving on the highway in the rain, I noticed small objects hitting my windshield. Once the vehicle was parked I noticed there were several points on the body of my car that the paint start peeling. No rocks or other objects were hit during the drive just faulty paint (Kia Sorento 2015 pearl white) on the body of the car. It has since become worse in these areas with rust starting to form in certain spots and continues to hit the windshield during driving.

- Kansas City, MO, USA

problem #30

Mar 202021

Sorento

  • 71,200 miles
I have a 2015 Kia Sorento white pearl finish. Paint started chipping on it last year and just noticed a few weeks ago after washing it that chunks of paint started coming off above the windshield and on the hood. I had just fixed chipping above the windshield a week prior.

- Olathe, KS, USA

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