Exterior right rear handle snapped off when attempting to open it on stationary vehicle. The specific piece that broke off is plastic. This piece attaches the main component that holds the entire door latch assembly to the door.

- Osprey, FL, USA

The passenger door does not open from the exterior. This a serious safety issue if one needs to get into vehicle immediately. The door does open from the interior. This is a common complaint on message boards at www.cargurus.com. I will submit a 'repair invoice later as the Sorento is in the dealership now getting this repaired. I stared having this issue in April 2020 and it progressed until it was a total failure by August 2020

- Conestoga, PA, USA

Pearl white paint started peeling off car

- Grand Bay, AL, USA

Paint chipping on the hood and top of my car/ color is white

- Port Saint Lucie, FL, USA

My 2016 Kia with pearl white paint is peeling very badly on my hood and roof. This is obviously a major problem or defect with the paint. I thought at first it was a rock chip but it was not. It is spreading all over the hood and roof.

- Hermanville, MS, USA

Pearl white paint on 2016 Kia Sorento is rapidly peeling off since March 2020. One huge spot on drivers side bumper is the biggest and has huge chunks that peel off. There is another spot on the passages side bumper and a few other spots on bumper and hood that are starting to bubble up.

- Colorado Springs, CO, USA

Trunk is not lifting itself and latch is not locking. And when driving the trunk hits

- Houston, TX, USA

Rear tailgate latch will not lock, the actuator has stop working. I hear the clicking but nothing moves. I called the dealer and of cause no information that this exists or has happen to anyone else, why because they want you bring it in to then charge the customer $450 parts and labor. I'm sure that I am not the only one.they also won't give any information that you can do e.g. the smart operation check, etc....this happen to me while traveling from key West back home to St. Louis.

- St. Louis, MO, USA

I bought my 2016 Kia Sorento on 06/17/2020. By 06/20/2020 when I got home and tried locking my car, my trunk door would not lock. It will open and close but anybody can access my vehicle through the trunk. And because it will not lock its keepin my dashboard flashing.

- Atlanta, GA, USA

Passenger door handle is dislodging and not working. Car was parked and in a driveway.

- Viola, IL, USA

While driving on highway we were alerted by other drivers that there was fire and smoke coming from the engine compartment. We pulled over immediately and within minutes the entire vehicle burst in fire. We contacted Kia motors regarding this and they simply denied responsibly for this, deeming the cause of fire to be unrelated to faulty engine components.

- Newport Beach, CA, USA

The front passenger side door handle does not open after using the key fob to unlock the door or using the key to unlock the door. After using the key fob, you must use great force to open the door and close it securely. When this vehicle was purchased, we were told that a recall had been completed to correct this safety issue, however I doubt that. Once a door is unlocked it should not take great force to open it. My fear is that while driving this door may disengage and open while in transit. This has been an ongoing problem since this vehicle was purchased & the dealer is clueless as to how to address/correct the problem.

- Gainesville, GA, USA

2016 Kia Sorento power liftgate will not always open when keyfob or button inside the car is pushed. I have to manually open it and then it will work fine for a few days. Problem has existed for a few years. Dealership cannot replicate the issue, so they note it but nothing has been done to fix it. I have read about many other Sorentos with customers making the same complaint. Vehicle is always stationary when this occurs.

- Pomona, NY, USA

Right rear door handle fell off. The vehicle was stationary in the parking lot.

- Riverview, FL, USA

Passenger exterior door handle broke off while vehicle was stationary, and I see multiple complaints online referring to the same problem

- Savannah, GA, USA

October 10, 2018 drove car into driveway, shut car off, parked, went into house for about 2 mins, came back to car, it was smoking from under hood. I turned on faucet in garage, and sprayed water on car. Called 911. Within 2 mins, I saw first spark, left area, ran over to my sisters house, next door, on phone with 911 and within 4 mins of car smoke, burst into flames, 2 explosions. Fire dept arrived with in 10 mins of smoke detection. Flames higher than the house. Car totaled, and house siding melted away from house.

- Cedar Rapids, IA, USA

I was driving on a major interstate in ga (I-75 southbound). Traffic came to a stop; I was at a complete stop when I was rear ended at 70mph by a 3500 Dodge Ram. I was pushed into the car in front of me which caused major damage to the front and rear of my vehicle. My driver's seat broke, not a single air bag deployed and my seat belt did not lock. This caused my face to hit the steering wheel which broke my jaw in two places, dislodged teeth and caused me to temporarily black out. My jaw required emergency surgery and I now have a plate and four screws in my jaw for the rest of my life - I'm 25 years old. In addition to the photos below, I have dash cam footage of the accident as it happened which I can provide. My email is [xxx] I can email it if needed. Thank you for your time parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cartersville, GA, USA

My Kia Sorento 2016 hatch door will not open. I have to get in and crawl over two row to get unlock from the inside. Since this started happening I have found numerous complaints about this happing to other people.

- Tennille, GA, USA

Parts of my car are falling off, first the bumper guard on the front, the bolts came off and had to be replaced, when the car was new, then the passenger door handle fell offseveral months ago now something called the win something fell on my feet as I wasdriving home today. It does not seem right that items should just fall off of a car!!this has happened over several months since I bought the car. I bought the car new.

- Beaumont, TX, USA

While driving on the highway at 55 mph the sunroof over the driver and front passenger compartment exploded sending glass into the vehicle. We drove the vehicle at lower speeds to the smith Kia dealership in bellingham, wa and are awaiting repairs.

- Bellingham, WA, USA