While driving on highway we were alerted by other drivers that there was fire and smoke coming from the engine compartment. We pulled over immediately and within minutes the entire vehicle burst in fire. We contacted Kia motors regarding this and they simply denied responsibly for this, deeming the cause of fire to be unrelated to faulty engine components.

- Newport Beach, CA, USA

The front passenger side door handle does not open after using the key fob to unlock the door or using the key to unlock the door. After using the key fob, you must use great force to open the door and close it securely. When this vehicle was purchased, we were told that a recall had been completed to correct this safety issue, however I doubt that. Once a door is unlocked it should not take great force to open it. My fear is that while driving this door may disengage and open while in transit. This has been an ongoing problem since this vehicle was purchased & the dealer is clueless as to how to address/correct the problem.

- Gainesville, GA, USA

2016 Kia Sorento power liftgate will not always open when keyfob or button inside the car is pushed. I have to manually open it and then it will work fine for a few days. Problem has existed for a few years. Dealership cannot replicate the issue, so they note it but nothing has been done to fix it. I have read about many other Sorentos with customers making the same complaint. Vehicle is always stationary when this occurs.

- Pomona, NY, USA

Right rear door handle fell off. The vehicle was stationary in the parking lot.

- Riverview, FL, USA

Passenger exterior door handle broke off while vehicle was stationary, and I see multiple complaints online referring to the same problem

- Savannah, GA, USA

October 10, 2018 drove car into driveway, shut car off, parked, went into house for about 2 mins, came back to car, it was smoking from under hood. I turned on faucet in garage, and sprayed water on car. Called 911. Within 2 mins, I saw first spark, left area, ran over to my sisters house, next door, on phone with 911 and within 4 mins of car smoke, burst into flames, 2 explosions. Fire dept arrived with in 10 mins of smoke detection. Flames higher than the house. Car totaled, and house siding melted away from house.

- Cedar Rapids, IA, USA

I was driving on a major interstate in ga (I-75 southbound). Traffic came to a stop; I was at a complete stop when I was rear ended at 70mph by a 3500 Dodge Ram. I was pushed into the car in front of me which caused major damage to the front and rear of my vehicle. My driver's seat broke, not a single air bag deployed and my seat belt did not lock. This caused my face to hit the steering wheel which broke my jaw in two places, dislodged teeth and caused me to temporarily black out. My jaw required emergency surgery and I now have a plate and four screws in my jaw for the rest of my life - I'm 25 years old. In addition to the photos below, I have dash cam footage of the accident as it happened which I can provide. My email is [xxx] I can email it if needed. Thank you for your time parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cartersville, GA, USA

My Kia Sorento 2016 hatch door will not open. I have to get in and crawl over two row to get unlock from the inside. Since this started happening I have found numerous complaints about this happing to other people.

- Tennille, GA, USA

Parts of my car are falling off, first the bumper guard on the front, the bolts came off and had to be replaced, when the car was new, then the passenger door handle fell offseveral months ago now something called the win something fell on my feet as I wasdriving home today. It does not seem right that items should just fall off of a car!!this has happened over several months since I bought the car. I bought the car new.

- Beaumont, TX, USA

While driving on the highway at 55 mph the sunroof over the driver and front passenger compartment exploded sending glass into the vehicle. We drove the vehicle at lower speeds to the smith Kia dealership in bellingham, wa and are awaiting repairs.

- Bellingham, WA, USA

While driving on the highway at 55 mph the sunroof over the driver and front passenger compartment exploded sending glass into the vehicle. We drove the vehicle at lower speeds to the smith Kia dealership in bellingham, wa and are awaiting repairs.

- Bellingham, WA, USA

While driving on the highway at 55 mph the sunroof over the driver and front passenger compartment exploded sending glass into the vehicle. We drove the vehicle at lower speeds to the smith Kia dealership in bellingham, wa and are awaiting repairs.

- Bellingham, WA, USA

When driving on the highway at 55 mph the sunroof over the driver and front passenger compartment exploded and sent glass into the vehicle. We drove the vehicle at lower speeds to the smith Kia dealership in bellingham, wa and are awaiting repairs. We found an article from consumer reports that details how there glass roof fail and found a link to how to file the ntsb report.

- Bellingham, WA, USA

When driving on the highway at 55 mph the sunroof over the driver and front passenger compartment exploded. Glass showered into the car (2016 Kia Sorento XLS). We drove the car a lower speeds to the dealership in bellingham, wa (smith Kia).

- Bellingham, WA, USA

The contact owns a 2016 Kia Sorento. The contact stated that there was a fiberboard cover mounted underneath the engine that protected the other components underneath the vehicle. The contact mentioned that it was visible underneath the vehicle and was starting to detach. The vehicle was taken to an unknown dealer located in lancaster, MA where the fiberboard cover was replaced with a used fiberboard, but it was too large. The contact mentioned that the failure recurred and the material was ripping due to driving over branches on the road. The contact felt that the material of the undercarriage cover was not durable and could potentially cause a safety failure. The manufacturer was notified of the failure and did not offer any assistance. The failure mileage was 128,000. The VIN was not available. Updated 11/02/17 updated 07/18/18

- Cambridge, MA, USA

The contact owns a 2016 Kia Sorento. While stationary, the vehicle caught fire without warning. The contact stated that smoke entered the vehicle through the air conditioning vents and that flames emerged from the floorboard area near the driver's seat. Immediately, the contact pulled the vehicle over to the right side of the road and exited the vehicle as the front end burst into flames. The contact was unsure if a police report was filed. The fire department extinguished the fire. There were no injuries. The failure mileage was 50,000.

- Camden, NJ, USA

Defective lower balljoints caused a rough ride. Noticed 'clanking' sound from front wheels when parking vehicle. Sunroof malfunction caused the sunroof to not fully close and often times, remain open. Dealer initially claimed that dry track channels with debris was the main cause however, there is a defect with the manufacturing/design of the product.

- New York, NY, USA

Takata recall rented car from budget. Exited car and the bottom corner of the driver's side door caught my leg producing a large gash immediately. Upon inspection it was clear that there was a very sharp plastic material at the bottom corner of the driver's side door. The vehicle was parked in a lot.

- Sarasota, FL, USA

My wife had the vehicle parked on a slight slope in her moms drive way maybe a 10 degree hill. She placed the vehicle in park and left it running while my daughter finished a birthday card she was making in the back seat. My wife stepped out of the vehicle to get some tissue paper out of the back with the drivers door open she pressed the rear door /hatch release or open button located on the dash. She pressed the button at that moment the vehicle came out of park and went into reverse nearly running her over she tried to get in but the vehicle took off to fast she was knocked over my daughter was in the car rolling out of control down the drive way. The vehicle followed the driveway down crossing the main road only doing some light damage where it ran over the mail box and stopped by hitting a tree. We contacted Kia and our insurance. Kia opened a case #K3237787 and then they have not responded since. We took the vehicle to the dealer where it was purchased and left it there. We have still no answers what they are planning to do with this vehicle. This event happened on 7-25-2016. We are requesting some help due to not having a vehicle we feel is safe to park and not worrying about it coming out of gear and potentially killing someone in its path. We also would like to have our vehicle repaired and back to drive since we are paying for it.

- Oakwood, GA, USA

When opening the (front passenger & driver) doors from outside, door does not open each time when handle is pulled. When door is opened from the inside, door does not properly latch, thus, operator cannot secure the door to close or lock vehicle. Cannot secure occupant safely inside vehicle for operation. (March 2016) had to rig front passenger door with seatbelt to keep door closed on highway. (April 2016) once front passenger door handle & latch was replaced, same issue occurred on driver side.

- Raleigh, NC, USA