10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
4 / 0
Average Mileage:
24,775 miles

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« Read the previous 20 complaints

problem #3

Apr 112015

Sorento

  • 10,300 miles
The contact owns a 2016 Kia Sorento. The contact stated that the vehicle could be shut off while it was engaged in any gear. On several occasions, the contact shut off the vehicle without it being parked and the vehicle rolled away. The last time the failure occurred, the contact fell to the ground while attempting to get in the vehicle. The contact was able to get up and stop the vehicle before it crashed. The dealer stated that the vehicle did not come equipped with a gear shift interlock. The failure mileage was 10,300.

- Bradley Beach, NJ, USA

problem #2

Nov 012015

Sorento

  • 10,000 miles
You can shift the car from park to reverse/drive without putting enough pressure on the brake peddle to actually engage the brake pads to the brake rotors. If you aren't pay attention to how hard you are pressing on the brake peddle, the call will start to move at a normal speed. I have taken the car to two Kia dealerships and I have been told this is normal and safe. I feel that this is a huge safety issue. One dealership even checked other 2016 Sorentos on the lot and it was the same for them as well. This happens every day.

- San Angelo, TX, USA

problem #1

Dec 302015

Sorento

  • 1,000 miles
The contact owns a 2016 Kia Sorento. After parking the vehicle on an incline, the driver exited the vehicle. Approximately 15 minutes later, the vehicle began to roll down the hill and crashed into several trees. A police report was filed and there were no injuries. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 1,000.

- Jericho, VT, USA