Kia Soul all of sudden had engine light on and acceleration started to decrease for 5 minutes. Car then went back to normal but engine had klanking sound. After slowing down off highway, clacking sound was louder and engine started to sputter and stall out. When car turned on it engine had loud clangs. Once towed to dealer, dealer said metal shavings was found in oil filter and required a new engine be installed for 12K. This happened at 115,000 miles just outside the powertrain warrenty

- Huntington Beach, CA, USA

The contact owns a 2014 Kia Soul. The contact stated that the vehicle was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling); however, the failure continued after the recall was remedied. While driving various speeds, the oil and check engine indicators illuminated. The contact took the vehicle back to archer Kia (11614 southwest fwy, houston, tx 77031, (888) 879-5194) and was informed that oil had been burning inside the engine. The manufacturer had not been notified of the failure. The vehicle was not repaired. The failure mileage was 70,000.

- Katy, TX, USA

I have a 2014 Kia Soul plus and the catalytic converter seems to have failed and has began to cause engine damage. The dealership did not point to the converter but only said that my engine needed replaced. On second and third opinions, it has been determined that it was in fact my catalytic converter. Kia needs to take responsibility for this issue and recall the 2.0L catalytic convert just as they did the 1.6L.

- Kingwood, TX, USA

My Kia Soul has the 2.0 L engine which has ran great until 4 months ago. I starting hearing lifter noises like when you get bad gasoline. Then on the highway, it starting losing power and finally, the engine quit. Now mechanic says repairs will be $2100 or more if entire engine is needed. I do have around 188000 miles on the engine.

- Las Vegas, NV, USA

My 2014 Kia Soul exclaim would not shift gears causing deceleration. I took my car to karp Kia where I purchased it. It took karp Kia 1 week to replace the catalytic converter. 3 weeks later I brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. Karp Kia will not honor my warranty nor my extended warranty because I can't get all of my maintenance records despite the engine recall. I bought the car in 2017 and the car has less than 60000 miles and needs a new engine. I am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because I don't have all of my oil change receipts. Please help me.

- West Hempstead, NY, USA

The contact owns a 2014 Kia Soul. While driving approximately 55 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact coasted the vehicle to the shoulder, waited a few minutes until the engine cooled off, and drove to the residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 132,000.

- Windchendon, MA, USA

I was drink to work going 30 mph when the oil light came on and I checked it out and there was no oil in it. Dealer was not called, but I get oil changes regularly and I'm schooled there's no oil in my car.

- Omaha, NE, USA

While driving my 2014 Kia Soul on a country road, without warning, a knocking sound began. I pulled over and called my husband, who prompted me to check the oil. I had never missed an oil change, there were no leaks, no smoking and everything was tight and clean. I was shocked to find there was no oil at all. The oil light had never come on. I called the dealership and they prompted me to add oil and bring it in immediately. It died near the corner of the dealership and was pushed into the service center where I was told it needed a new engine.

- Watkinsville, GA, USA

Driving down the highway when oil light started flickering out of nowhere. I exited the next exit about a 1/4 mile.turned down a street and went over a speed bump and car died. So tried to start up nothing happens.. next day towed it to dealer they said they reset battery and started up the engine was knocking sounded like a broken connecting rod which is an issue with all Kia. He said the engines connecting rods are breaking and puncturing the engines causing fires. I told him I just got a oil change 3200 miles ago and checked it last week cause I just got married and traveled out of town. The dealers wont touch it now for recall because it's a 2.0 liter so now I have a car that I pay for that doesnt run. I pick my children up in this vehicle and they could have been injured is the scary part.

- San Antonio, TX, USA

Vehicle rendered inoperable due to a thrown rod. Engine connecting rod failure. Vehicle was in motion at approximately 55 mph and without warning popped and failed. The vehicle wouldn't run correctly afterward and required a tow.

- Independence, VA, USA

The contact owns a 2014 Kia Soul. While driving approximately 55 mph, flames were present under the hood of the vehicle. After stopping the vehicle, the fire department was called to the scene and extinguished the flames. The cause of the failure was not determined. A fire report and a police report were filed. The manufacturer was notified of the failure. The local dealer was not notified of the failure. The failure mileage was 85,000.

- Solon, OH, USA

We change our oil regularly with the same shop for years. We noticed the oil light started appearing faster than usual and well under the 3000 mile sticker. We had to change the oil 3 times in one month. The second time we asked them to check for leaks or filter. They said there was no leak and filter was clean. We took ut to an auto shop and was told it was the engine. Specifically the piston and he recommended a while new engine. Was completely shocked. We just had the car inspected last month with no problems. Please help if possible. We have an appointment with the dealership tomorrow and bought vehicle 3 and a half years ago. We are worried they won't fix it. It only has 92225 miles on it.

- Bedford, TX, USA

No incident yet, but vehicle burns at least a quart of oil per week. The car has just over 80,000 miles.

- Orangeburg, SC, USA

I get regular oil changes on my car. Had one done 30 days ago. Found out this morning the car was without oil but showed no signs of a leak, fumes, burning of oil. Nothing!!! was doing 55 mph on the highway when it simply died. The gas peddle tightened up and the car turned off. No warning lights. Upon starting it I noticed a baseball card in the wheel of a bike noise. I thought my belt was going bad. Not the case. After stalling out on the highway I had to have it towed to a shop. They diagnosed that there is a destroyed bearing in the engine due to it loosing all of its oil. They told me that a fire could have happened due to this issue. They have informed me I need a new engine and the car is not drive-able. I just bought it 7 months ago. The warranty is up. And I'm going to make payments on a car I can't drive. 2014 Kia Soul with a 2.0 engine.

- Coon Rapids, MN, USA

The contact owns a 2014 Kia Soul. While driving 15 mph, the vehicle hesitated and stalled in the middle of the road. Multiple warning indicators illuminated on the instrument panel. The vehicle was able to restart, but the failure recurred while driving home. The vehicle was taken to an independent mechanic who diagnosed that there was an internal engine failure. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was not notified. The failure mileage was 65,000.

- Staten Island, NY, USA

I just purchased a 2014 Kia Soul exclaim and it is in perfect condition until I started hearing knocking noise coming out of the engine. I pulled on the side of the road and called towing company to get it towed to closet Kia dealership, I was told it wasn't under a recall and that the other Kia Soul(base) is the one under the recall. Which I have to pay around 10K to get it fixed! with a new engine. Car is well taken care of and that issue just came out from nowhere. I strongly believe that NHTSA recall campaign number 19V120000(engine) catalytic converter temperature should be applied to the 2014 Kia Soul plus.

- Louisville, KY, USA

The contact owned a 2014 Kia Soul. While driving 70 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was pulled over to the side of the road and black smoke appeared under the hood. The vehicle caught fire. The contact was not sure if police and/or fire reports were filed. There were no injuries. The local fire department extinguished the fire. The VIN was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle was towed to a local tow yard where it was considered a total loss. The vehicle was currently being towed to the insurance company lot for diagnostic testing. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

- Yarmouth, ME, USA

I own a 2014 Kia Soul + model. Today while I was driving around 35 mph down a local city street, I started to lose power in traffic. I thought I had some bad gas or something. About a minute or two later, the oil light illuminated. I got a little nervous while driving, so I threw on my hazard lights. I was about a 1/4 mile from the nearest service station (the closest place to evaluate the situation). I proceeded cautiously, driving around 15 mph, to the service station when I started to hear a tapping sound. I became overly concerned then. I made it to the service station, popped the hood, and checked the dip stick. The oil appeared to be at the proper level. Just to be on the safe side, I purchased a quart of oil and poured half of the quart into the car. I got back into the car and started it up. It was still tapping. I was located about a mile and a half from Kia atlanta South. So I decided to try to drive to the dealership. Upon pulling out of the service station's parking lot, my car stalled then shut down. The battery light and other service lights popped on. I coasted you the side of the road and called roadside assistant. My Kia Soul has approximately 75,553 miles on it. I get my oil changed regularly. I was confused as to why my car was malfunctioning like this. There no signs of smoke or anything. My car just stopped. I had to wait 2.5 hours on a tow truck. The guy towed my car to Kia atlanta South in jonesboro, Georgia. The service department was closed. I have to wait until in the morning to find out what's going on. While waiting for the towed, I discovered that there were many cases similar to my current situation. It's strange that there are many others feeling my pain. Now, I'm awaiting on the dealership's verdict.

- Rex, GA, USA

The engine died with no warning on the highway. Had to be towed to mechanic, where they found there was no oil in the engine, but no oil leak. Must now replace entire engine or buy a new car. Car has had regular oil changes (died on a Thursday, next oil change had been scheduled for Saturday) and an extra quart of oil was added 2 weeks prior to engine failure due to low oil levels (we chalked this up to extra driving for vacation). Mechanic found no leak at previous oil changes. As stated by other owners with this problem, it seems like something in the engine is malfunctioning causing oil to burn off and the engine to overheat and die. The car was very hot/burn smelling when I got it off the road, to the point where I was afraid to sit in it for fear of explosion. My mechanic agrees this is a Kia malfunction and has agreed to keep my engine in storage for further claim investigation. As Kia has a history or catching fire, I believe this issue is worthy of an investigation and recall. Please help!

- Clyde, NC, USA

The contact owns a 2014 Kia Soul. While driving approximately 5 mph, the vehicle stalled and the check engine and check oil warning indicators illuminated. The vehicle was not able to restart and was towed to an independent mechanic. Royal Kia of tucson (4333 E speedway blvd, tucson, AZ 85712, (520) 477-0569) was contacted and stated that there were no recalls on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.

- Red Rock, AZ, USA