I was driving home on the highway from dinner with my fiance and son who's 10 years old doing about 65. The engine felt like it was stuttering shaking and I looked at my dash board and all my lights were blinking. I pulled off the highway and started to smell something burning. I got out and looked under the hood and it was on fire. I took our sodas from the car from the restaurant to try N put it out but it didn't help so I told both my fiance and son to get out of the car and we got away from it so we didn't get injured and all we could do is stand there and watch it burn.

- Akron, OH, USA

On Nov 3rd 2020 I was waiting to make a left turn across a road with two way traffic. I accelerated through the turn in order to get in front of any oncoming vehicles. As soon as I did this I noticed my car had trouble gaining speed and felt off. I continued to drive and realized I could not accelerate properly and my engine was making a terrible knocking noise. I drove to work and hoped if I let it sit during my shift maybe it would be better in the morning (I work overnight so this happened in the evening). After work my car was still making the same noise so I took it to meineke where I normally get my oil changed. They did the diagnostic and called to tell me I barely had any oil and I needed a new engine. At first they tried to tell me if was my doing but after some research I have come across this thread where almost everyone is having the same problem I do have the 2.0L engine on my 2015 Kia Soul that I purchased in 2016. Currently I am at around 88,000 miles which seems to be a common theme. Unfortunately after taking it to Kia I was informed they would not cover it even though they had extended the warranty for something similar to this issue. This is because someone leased the vehicle before I purchased it and so I am considered the second owner and I do not get the same warranty. Trying to figure out a means to fix my vehicle. I did buy other coverage when my vehicle was purchased that may help but if not I am stuck footing over $5,000 in repairs.

- Westminster, CO, USA

Two weeks after receiving a letter from Kia motors that the expectations of oil maintenance has changed from what it was when I originally purchased my vehicle. I notice that my car burned oil quickly and even accused the dealer of not putting enough oil in my vehicle at oil change intervals but I never seen oil leaks on my drive way. While driving, my vehicle suddenly would not accelerate in mid traffic. Took to the dealer and my catalytic converter needs to be replaced. Come to find out that the oil that I thought was buring was actually getting into my cat. Converter which caused the damage. My vehicle has less than 100K miles. Reported to the Kia consumer assistance for recall and after 4 weeks of going back and forth with them on claim number 13810354, their response was that they could not reach me and denied my claim. I have actual dates and time that I have called and reached out to them to get a assistance. I was constantly told that they could not reach their dpsm and ecr to get approval. My case was closed. I find out that other owners are having a similar problem with their Kia Souls. Please help. This appears to be a manufacture defect causing the oil to burn and destroying the catalytic converter in these vehicles. My vehicle has been at the bowie Kia motors service station for 4 weeks while I was waiting on a response from Kia consumer assistance. Called Kia consumer assistance today and was told of the denial for repair assistance.

- Uppper Marlboro, MD, USA

Driving stopped at a light. Car died at light. Tried to start would not start. Pushed it out of the intersection. Someone stopped to give me a jump. After getting a jump a loud knocking noise was coming from the engine. So I turned it off and had it towed. At the time it died it was running fine. No noises no lights, no indication for why this occured. Towed it to Kia and a week later they said it needed and engine. After looks ng into it we found out 2015 Kia Souls had recalls for the same type of issue. We were told our VIN wasn't covered under the recall. But it displays the same issues for recall. The car has less than 100,000 miles?

- Longview, WA, USA

I was driving down a Colorado highway with my family when my car started to smoke. Once we pulled over the car began to smoke even more, after a few minutes the front part under the hood caught on fire. We had to quickly exit as the car immediately was engulfed into flames.

- Lakewood, CO, USA

Sudden engine failure without any warning lights coming on. No slow down or apparent problems. Sudden engine failure in the middle of traffic in pittsburgh area causing a traffic hazard. Vehicle was in motion on a street. Found out this is the number one reported problem with this vehicle. Also issues with the Kia sorento engine. Same problem? recall was issued for sorento. I feel this problem should be repaired by Kia. This is a road hazard when vehicle stops in middle of traffic with no warning.

- Woodland, PA, USA

Engine began making knocking noise. Checked oil level and no oil was showing on the dipstick. Had to add 2.5 quarts of oil and continued to add around 1 quart of oil every 1,000 miles. Began to notice loss of power/acceleration and gas mileage. Took vehicle in to have spark plugs and fuel system cleaned. This did not resolve the issue. Took the car in again and they told me the catalytic converter needed to be replaced. Replacement has resolved power issues in the 3000 miles I have driven since replacement, but is still using oil at a high rate. Checked the NHTSA website and noticed many other owners reporting the same issues. Received a notice from Kia over the summer to not got longer than 3750 miles between oil changes, so Kia must know there is an issue with the engine. Hopefully they will issue a recall as they have done with the 1.6L engine.

- Greensboro, NC, USA

For over a year, I've had the engine light illuminate a dozen times and everytime I've had to visit my dealership to have the system scanned and always reports error code: P050A. I've been told by the shop that Kia is aware of the issue and no fix is available at this time. Having to constantly go back to the dealership shop for an error on Kia part is rediculous and has cost way too much of my time and added mileage. A year of the same story, "awaiting a fix" and no updates, timetable or sign that Kia actually cares and is working on a resolution. Not sure what their engineers do all day but this is rediculous.

- Westminster, MD, USA

Vehicle has 65,000 miles on it, has been service regularly according to manufacturer recommendations. Noticed ticking noise in engine just prior to most recent oil change. Repair facility noted there was less than 1 quart of oil in engine. No visible oil leaks. No oil temp light indicator. No engine hi temp indicated. Engine is burning approx.75 quarts of oil per 1000 miles.

- Virginia Beach, VA, USA

Vehicle never displayed a need to check oil, despite having regular oil changes and being under the mileage recommended for next oil change. While driving on highway the engine suddenly stopped with no smoke or overheating. Mechanics think it was due to no oil.

- League City, TX, USA

While driving engine locked up shortly after an oil change. Previous to oil change, it was going through oil quickly, approximately 1qt every two weeks. When engine locked up, towed to certified Kia dealership & mechanic said the engine was locked up and there was nothing they could do, an engine replacement is required. Motor only has 80,000 miles and still 2 years left on the loan. After review there have been a great number of complaints about this. Kia needs to be held accountable! same vehicle with alternate motors have had the recall for the same issues, this specific motor needs the recall too! car has been sitting since failure due to replacement engine being unaffordable.

- Killeen, TX, USA

Vehicle is losing oil so much that oil light is flashing on and Kia says nothing is wrong with the car. It's losing more than 3 qts in less than 3K miles. There are no obvious signs of a leak and the car is making an unexplained knocking sound when accelerating from a stop and around 40 mph.

- North Richland Hills, TX, USA

The contact owns a 2015 Kia Soul. The contact stated that while her husband was driving at a slow speed, the vehicle started making an abnormal popping sound with the oil warning light illuminated. Upon inspection, her husband discovered that there was no oil in the engine. The contact's husband had the vehicle towed to an independent mechanic who discovered that there was no sign of an oil leak. The contact called the manufacturer and was informed that the failure would be handled in house and to have the vehicle taken to the nearest dealer for assistance. The vehicle was towed to cumberland Kia (1556 interstate dr, cookeville, tn 38501) where the vehicle was diagnosed with engine failure. The manufacturer was contacted and the contact was informed that the vehicle was not covered under NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The contact was referred to NHTSA for assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was 56,973.

- Cookville, TN, USA

I purchased this car in March not knowing it had an recall on it, my car has this loud noise coming from under the hood of the car, mechanic told me it was the engine and catalytic converter and it was smoking very bad this happen on the eway lucky I got it to the house

- Memphis, TN, USA

I bought this car at 62,000 miles and was told by the dealer I still had a powertrain warranty until 100,000 miles. I have had issues with oil disappearing from the start. I have to put in oil between changes and have been getting it changed every 3000 miles. It takes about 2 quarts in between changes. There are no signs of leaks, nothing in my driveway or anywhere I park. I did read that they recalled the 1.6 ltr engine but have not recalled the 2.0 ltr. I am having the same problems as the 1.6. I see many people with the 2.0 have reported the same problem. Please get involved as I see no recall on my car and it is not right that I should have to put in so much oil between changes. The oil light has never come on and the first time I noticed it, the oil was right at the low mark. The oil always looks fuzzy which in my 50 years of driving old cars and checking the oil constantly, I have never seen. This needs to be a recall asap. I am at 87,000 right now. Please help us make sure that Kia does the right thing in this. I have read through this website and seen many other Kia owner with the same problem.

- Jacksonville, FL, USA

Will kot maintain proper oil level.having to add oil every week

- Tempe, AZ, USA

My vehicle with 59,000 miles developed a knocking sound in engine. Took to Kia dealership. They said my car has bearing failure but my car is out of warranty due to time, not mileage. I found where Kia recalled 695,000 (2015) Kia Souls with the 2.0 liter motor (same as mine) for a design flaw that causes bearing failure. They told me sorry I'm out of luck. They want to charge me $10,000 for a new engine.

- Cayce, SC, USA

Was 2 miles from home when oil light blinked a couple of times. It quit blinking but engine started sounding like lifters knocking. Made it home that way. Next morning changed oil then tried to crank it. Cranked and ran about 30 seconds; oil light bright the entire time. Tried again same thing. Removed oil filter no oil getting to it. Talked to mechanics who said could be oil control valve gone bad. Pulled both and they were plugged with metal shavings. Knew then both oil pump and motor were bad. Called Kia, was told that as I had bought it second hand that the 83000 miles on it made it out of warranty. That they could not help me.

- Grand Bay, AL, USA

While driving 70mph on a highway, my Kia Soul spontaneously burst into flames underneath a stranger stopped with a fire extinguisher luckily. Fire dept says had we not used the extinguisher, my car quite likely would have exploded. Prior to incident, I had no warning lights on, no oil leak, oil needed changing soon but wasn't too low. There was no collision.

- Charlotte, NC, USA

When driving do can road at approx.30mph F the engine lost power and rod started knocking vehicle has 136000 on it and oil is change every 5000 miles like clockwork.engine should of lasted longer

- Barrington, NH, USA