I purchased this car in March not knowing it had an recall on it, my car has this loud noise coming from under the hood of the car, mechanic told me it was the engine and catalytic converter and it was smoking very bad this happen on the eway lucky I got it to the house

- Memphis, TN, USA

I bought this car at 62,000 miles and was told by the dealer I still had a powertrain warranty until 100,000 miles. I have had issues with oil disappearing from the start. I have to put in oil between changes and have been getting it changed every 3000 miles. It takes about 2 quarts in between changes. There are no signs of leaks, nothing in my driveway or anywhere I park. I did read that they recalled the 1.6 ltr engine but have not recalled the 2.0 ltr. I am having the same problems as the 1.6. I see many people with the 2.0 have reported the same problem. Please get involved as I see no recall on my car and it is not right that I should have to put in so much oil between changes. The oil light has never come on and the first time I noticed it, the oil was right at the low mark. The oil always looks fuzzy which in my 50 years of driving old cars and checking the oil constantly, I have never seen. This needs to be a recall asap. I am at 87,000 right now. Please help us make sure that Kia does the right thing in this. I have read through this website and seen many other Kia owner with the same problem.

- Jacksonville, FL, USA

Will kot maintain proper oil level.having to add oil every week

- Tempe, AZ, USA

My vehicle with 59,000 miles developed a knocking sound in engine. Took to Kia dealership. They said my car has bearing failure but my car is out of warranty due to time, not mileage. I found where Kia recalled 695,000 (2015) Kia Souls with the 2.0 liter motor (same as mine) for a design flaw that causes bearing failure. They told me sorry I'm out of luck. They want to charge me $10,000 for a new engine.

- Cayce, SC, USA

Was 2 miles from home when oil light blinked a couple of times. It quit blinking but engine started sounding like lifters knocking. Made it home that way. Next morning changed oil then tried to crank it. Cranked and ran about 30 seconds; oil light bright the entire time. Tried again same thing. Removed oil filter no oil getting to it. Talked to mechanics who said could be oil control valve gone bad. Pulled both and they were plugged with metal shavings. Knew then both oil pump and motor were bad. Called Kia, was told that as I had bought it second hand that the 83000 miles on it made it out of warranty. That they could not help me.

- Grand Bay, AL, USA

While driving 70mph on a highway, my Kia Soul spontaneously burst into flames underneath a stranger stopped with a fire extinguisher luckily. Fire dept says had we not used the extinguisher, my car quite likely would have exploded. Prior to incident, I had no warning lights on, no oil leak, oil needed changing soon but wasn't too low. There was no collision.

- Charlotte, NC, USA

When driving do can road at approx.30mph F the engine lost power and rod started knocking vehicle has 136000 on it and oil is change every 5000 miles like clockwork.engine should of lasted longer

- Barrington, NH, USA

I got a recall notice letter from Kia regarding my Kia Soul. I took it in and they supposedly repaired the catalytic converter. Starting in August 2020, my check engine light came on. Brought it to the dealer who supposedly fixed it and they said it was indeed the catalytic converter. They put in a request to have it fixed only for corporate to decline saying it was no longer in warranty and has it escalated to the higher ups of corporate. I spoke to melissa on September 21, 2020 around 3:45-4:00 P.M. eastern time for her to tell me they had already repaired once at good will at the dealer and a second time will be declined. However, I explained a catalytic converter should be good for up to 10 years and this particular vehicle had a recall that again failed. Upon reading about the recall, I know it can cause a fire if not repaired. I do not believe they fixed the recall/or that the recall part was a defective one. Please help me with getting Kia to resolve this issue. The date below is an approximate date.

- Orlando, FL, USA

About three months ago my engine light came on and the code was for a catalytic converter. But the light went away after a couple days and I forgot about it. Last week my son borrowed the car to drive 200 miles because his grandfather was dying in dallas. He saw the engine light was on but thought he could make it there and back. But the car broke down after puffs of black smoke and decreased speed. Towed it to auto repair shop who said there was no oil in the car and the engine was locked up. I typed the VIN number into your database and discovered that the car was under recall for a defective part. Your recall code is 19V120. Manufacturer recall is SC176. Called Kia manufacturing and they said get the car to a Kia dealership and they'll run a diagnostic. If the trouble came from the defective part they'd replace the engine. Just heard back from university Kia in waco and they said there were two leaks in the engine block and they didn't get a code for the catalytic converter so they weren't liable. But I got a code three months ago. And they couldn't tell me how the engine block leaks happened. Just that it wasn't their fault.

- Buda, TX, USA

Engine abruptly failed on freeway and is no longer operating. I was operating the vehicle at approximately 60 mph as I exited the freeway. Immediately the engine began making knocking noises and jerked. I pulled over and the vehicle had to be towed from directly off the freeway. This was a well maintained and operated vehicle with service records to prove it.

- Salida, CA, USA

The engine of my 2015 Kia Soul has been damaged because of the "piston rod brake" which has also "punctured the engine block" and as I was driving on the highway when oil licked out of the vehicle. I stopped quickly and put oil. But the oil licked out again. I was fortunate that the vehicle did not result to fire. However, I have taken the vehicle to my nearest Kia dealer and they have refused to replace fix the engine as directed by the recall requirments. Please help.

- Greenbelt, MD, USA

Owner of 2015 Kia Soul+ with 87K miles.I bought this car used with a little over 24K on it. I commute 90 miles a day, highway and city driving. While driving home on 9/11/2020, loud tapping noises began from engine when I turned a corner. I pulled into a auto zone to check oil levels. Oil was not showing on dipstick and no low oil light came on in car.no leaks and no smoking. I purchased 2 quarts of oil and put them in. The next day I I was scheduled for routine oil change and tire rotation. I took it to my regular service provider; Kia in lumberton, nc. I asked them numerous questions about where the oil could be going.they said it could be slipping past the seals. I have always gotten oil changes every 3-5K miles. They have started a 1K oil test. Every 1K for 5K, I have to take it back so that they can check the oil level. The service tech told me that I may be looking at engine replacement with some kind of Kia forgiveness program, since I am not the original owner and I still owe on this vehicle. I should not be losing 2 quarts of oil from my car every 3-5K miles! my former vehicle had over 200K miles, and I never had to add oil. I have read that other 2015 Kia owners have had this same issue. This is a definite problem and there needs to be some kind of recall.

- Clinton, NC, USA

Car while be delayed in shifting gears and then all the sudden accelerate too fast and jerks the car, oil keeps running really low after putting oil in but no visible leaks. Engine light continues to come on reading code is P0420 stating problems with catalytic converter. Recalls are in place for this year make and model for catalytic converter but my VIN number isn't showing up even though I'm having the exact problems as described in recall!!

- Navarre, FL, USA

When at complete stop idling is very rough and engine will cut off. When accelerating from a complete stop shifting is very delayed and hard, once gear shifts then it accelerates too fast at once. When makes a left turn from stop light check engine light came on and code was P0420 about catalytic converter.

- Navarre, FL, USA

As of last year, my car started eating up about 5qt of oil in a month. I took it in to several replicable service centers, and no one ever found the issues as to why my car was engulfing so much oil. Finally, the end of July 2020, my car started to not accelerate. I took it into a Kia service center this time and they explained to me that my car catalytic converter was clogged, and I needed to replace it. At this time, is when I found out that my car was out of warranty. Now remember I'm thinking I have 100.000-mile warranty and was only at 84,000-miles. This is when I first found out I was lied to. As I'm sure you know, I immediately called the car lot, there was nothing they could do. I then called Kia, and they gave me a good will repair for the converter. I myself still had to come out another $700 dollars at the time. Now here is where it all gets complicated. Not even two weeks after I received my car back, the engine gets a hole in it. Yes, the engine goes out. Now here is where I'm trying to get assistance at. I do extensive research, (I will add links below) I first found the recall issues on my car. This why Kia paid for the converter because I found it there was a recall on it. But the issues that caused the converter to go out in the first place was never, either 1. detected or 2. looked over, because not even two weeks later my car, as I'm driving starts making noises, smoked, blew out a very loud noise and stopped in the middle of the highway. This time the diagnosis was the crank shaft in the engine was dry, no oil which caused it to seize up then cause it to forcible move, which created the hole in the engine. Now going back to when I first started, I was putting 5 qtrs. Of oil a month. My car was never fixed or diagnosed correctly, I.e. leaving to this current issue. Which is now over $6,000 more to fix.

- Gary, IN, USA

At the end of February 2020 my vehicle would not accelerate over 40 mph. The vehicle was taken to the local Kia dealer for repairs. Reportedly the issue was related to the catalytic converter and value purge control, both where replaced. In June the vehicle was taken in for an oil change, but the technician recommended it be returned to the dealer due to metal shavings seen in the tank. Kia recently issued a warning about changing the oil as recommended. The vehicle has been properly maintained, yet the oil seems to evaporate after 1200 miles. This is problematic and hazardous because the check engine light has never illuminated with any of the noted issues.

- Broken Artow, OK, USA

The contact owns a 2015 Kia Soul. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating with the check engine warning light illuminated. The contact stated that she had taken her vehicle to an independent mechanic where they discovered no oil in the vehicle despite receiving an oil change less than a month prior. The contact had her oil replenished that same day by the mechanic. One day upon entering her vehicle, the engine failed to start up after multiple attempts. Due to the failure, the contact had the vehicle towed to steve schmitt Kia (11655 new halls ferry road, florissant, mo 63033) where she was informed that the catalytic converter was defective and that her engine needed to be replaced. Upon investigation, the contact discovered NHTSA campaign number: 19V120000 (engine, engine and engine cooling) which she linked to her failure however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 125,760.

- Florissant, MO, USA

Kia Soul+ 2015 - engine oil disappears after driving 1500 miles with no visible ground leaks or blue exhaust. 2nd time it happend the engine had to be replaced as the piston was destroyed due to no oil. Low oil light never came on and uvo self diagnostics never warned of a problem. Good thing it didn't happen at highway speeds.

- Winter Garden, FL, USA

Recently had my oil changed 1K miles ago, stopped to get gas and all of a sudden the car jerks and now all I hear is clanking from inside the engine. I was at a stop light making a left hand turn. When it happened I tried to accelerate but it wouldn't go nowhere so I start turn the vehicle off wait 5 to 10 minutes turned it back on still no emergency lights or any lights at all ' and it starts right up and will drive but you can tell a rod thrown inside.are use fully synthetic and take very well care of my wife's car

- Melbourne, FL, USA

My engine failed and needs replacing but their recall doesn't specifically include my model. Even though the same engine with a turbo was included ( mine does not have a turbo) and the smaller non turbo was included! I don't seem to have a voice in this! I believe it should definitely be included in the recall! I still owe money on this car witch will cost more to fix than it is worth! they even extended the warranty on the other models but not mine!

- Cyclone, PA, USA