10.0

really awful
Crashes / Fires:
4 / 53
Injuries / Deaths:
9 / 0
Average Mileage:
60,396 miles

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« Read the previous 20 complaints

problem #156

Apr 122020

Soul 4-cyl

  • 80,000 miles
Vehicle just hit 80K. Low oil light came on @ 2500 miles. Checked and 2 qts disappeared. Filled back up with 2 qts and a month later, check oil light came back on and was again, 2 qts low. Filled back up and immediately the low oil light started flickering again. Replaced the oil pressure sensor and that fixed the flickering light but am still losing oil. No leaks or smoking. This is ridiculous.

- Conowingo, MD, USA

problem #155

Nov 112019

Soul 4-cyl

  • 124,000 miles
Car lost power and wouldn't start. I had it towed to the dealer to find out it had piston failure. Upon doing more research I found out this is a common problem for the Kia Soul. I got my car though car max and the warranty company refused to fix it as I could only provide one years worth of oil change receipts. I am suck paying for a car that wont run Kia is aware of the issue and will do nothing to help.

- Canton, GA, USA

problem #154

May 012020

Soul

  • 80,000 miles
I was driving down chuckanut drive. Windy road, I came to a corner going 15 mph then it felt like the engine turned off. So I pullled over to see. When I stopped the engine was still on so I put it in park turned the car off and opened hood checked oil everything seemed fine start driving again I noticed it was very touchy on gas pedal you couldn't really accelerate. I get like 2 miles down the accelerator stopped then it just had the worst noise coming from engine and the dash light said oil was blinking ! I couldn't go any further! I sat there for a couple hours finally got a hold of cab company that brought me oil I put it in and still the worst sounding noise coming from engine. My friend came and got me and my car is still on chuckanut! as we speak I'm trying to figure out what to do next chuckanut is on highway 11 in wshington state the car was in motion and now is parked on pullout on chuckanut drive

- Friday Harbor, WA, USA

problem #153

Apr 012019

Soul

  • 100,000 miles
Loss of power, needs oil every 1K miles. Catalytic through the muffler clogged and had to be replaced. Everything stated in the SC176 recall for the 1.7L engine is exactly the same on the 2.0 been getting worse and worse wont last another year.

- Crystal Lake, IL, USA

problem #152

Apr 092020

Soul

  • 69,149 miles
The contact owns a 2015 Kia Soul. The contact stated that while driving at 25 mph, there was an abnormal sound coming from the engine of the vehicle with the check engine and oil warning lights illuminated. The vehicle loss motive power. The contact coasted to the shoulder of the roadway. The contact was unable to restart the vehicle. The vehicle was towed to community Kia of bloomington (2200 S walnut St, bloomington, in 47401) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was then informed that the warranty on the vehicle was expired. The failure mileage was approximately 69,149.

- Bloomington, IN, USA

problem #151

Apr 092020

Soul 4-cyl

  • 135,000 miles
High exhaust gas temperatures led to damage to the catalytic converter, allowing engine oil to escape damaging valve gasket, spark plugs, ignition coils and head gasket. Also 2 valves were bent.this damage occurred while driving on the I-95 expressway in jacksonville, fl. Vehicle went into limp mode while going 55 miles per hour. It had to be towed to a local repair shop.

- Jacksonville, FL, USA

problem #150

Mar 132020

Soul

  • 115,000 miles
Driving long distance my car lost power would not accelerate shuddered car is smoking losing oil

- Merrick, NY, USA

problem #149

Apr 092020

Soul

  • 90,000 miles
When I turned my car on it heard a knocking coming from the engine.

- Edgewater, FL, USA

problem #148

Mar 302020

Soul 4-cyl

  • 115,000 miles
The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 65 mph, the vehicle loss motive power and stalled with the check engine warning light illuminated. The vehicle was towed to lakeshore Kia located at (330 E howze beach rd, slidell. La 70461), to be diagnosed. The contact was informed that the catalytic converter failed and needed to be replaced. The vehicle was repaired and manufacturer covered the cost. The vehicle was not included in NHTSA campaign number: 19V120000 (engine and engine cooling). The manufacturer was notified of the failure. The approximate failure mileage was 115,000.

- Picayune, MS, USA

problem #147

Mar 312020

Soul

  • 78,000 miles
While driving home and at a stop sign my car began to knock something fierce, being a few homes away pulling into driveway. I now hear louder knocking and a new clanking noise (metal in washer sound). Car was towed to mechanic I was told the rod was busted. Needs an engine overhaul. It has 78,000 miles on it and no longer runs. All maintenance was kept up on this car, this was not due to my neglect and the check engine light did not come on. A car I can't afford to fix and still pay for.

- Kingman, AZ, USA

problem #146

Mar 312020

Soul

  • 113,000 miles
The car is not accelerating properly and not changing gears correctly and automatically. The check engine light is on and is running several codes. It may be the catalytic converters. I was driving on the highway and my car started putting and no accelerating past 60mph. It makes this loud clicking noise when I try and go faster and also it sounds really loud like a lawn mower.

- Norfolk, VA, USA

problem #145

Sep 162019

Soul

  • 93,000 miles
The car died - it was the catalytic converter it was replaced - then shortly after the engine died while driving on the highway. I have read that the engine was damaged by the fault with the catalytic converter - so does the man at the garage - Kia just laughs at

- Allentown, PA, USA

problem #144

Mar 192020

Soul

  • 82,700 miles
After having the cat converter replaced before the recall ever came out or existed the dealership never changed the replaced cat which was as damaged as the first one but then had the ECU upgrade done at the same mileage as the first on going bad and now blew the engine and caught fire!

- Redondo Beach, CA, USA

problem #143

Feb 192020

Soul

  • 150,000 miles
The contact owns a 2015 Kia Soul. The contact stated while driving approximately 70 mph, the vehicle stalled. The contact stated that the vehicle would not accelerate above 5 mph. The contact pulled over and inspected the vehicle. The contact opened the hood and noticed that the engine was very hot. The contact stated that the engine was orange colored. The contact removed the oil filler cap and became aware that there was no oil in the engine. The contact added two quarts of engine oil however, twenty minutes later the failure recurred. The vehicle was towed to jeffrey Kia located at (30800 gratiot ave, roseville, mi 48066) for a diagnosis. The diagnosis was that the catalytic converter and piston rods failed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19V120000 (engine and engine cooling) as the cause of the failure however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed the vehicle was not included. The failure mileage was 150,000.

- Harper Woods, MI, USA

problem #142

Feb 292020

Soul

  • 105,800 miles
105800 miles on the engine. Serviced regularly. Driving on an interstate at speeds around 60 mph. Heard a loud knocking sound happened. Ended up throwing a piston through the oil pan at speeds. No accident.

- Evans, CO, USA

problem #141

Feb 212020

Soul

  • 70,612 miles
Car has been fine and normal, but the other day I was driving, and while accelerating after being stopped at a traffic light, I noticed the car suddenly seemed to lack power. It got up to about 45 mph, but then started knocking - lightly at first, then really loudly. The oil light flickered on and off during this time. I immediately pulled off the road and had the car towed to the Kia dealership where I purchased it (palm springs Kia). They told me the engine needs to be replaced! mileage is 70,612 originally, this car was under warranty up to 100,000 miles, but since I'm the 2nd owner, I was told warranty expired at 60,000. Why is that? now I see this seems to be a frequent problem with the 2015 Kia Soul and a recall seems to be in order!

- Indio, CA, USA

problem #140

Feb 152020

Soul

  • 59,709 miles
On Feb 15, 2020 I purchased a 2015 Kia Soul from a used car dealer in AZ. In less than 24 hours, the vehicle stopped working, and after it was towed and inspected by the dealership, I was advised that the engine was going to need to be replaced.

- Chandler, AZ, USA

problem #139

Feb 172020

Soul

  • 120,987 miles
Vehicle engine started to knock at cruising speed, 70 mph and 2400 RPM. 235 mile trip the engine had at multiple times began to rev up to 3500 rpms at cruising speed with no indications as to why. Within 5 miles of rapid knocking noise, engine cuts off and oil pressure light comes on. Complete loss power at driving speed and loss of oil pressure. Oil system maintained in accordance with recommendation in manual. Oil system not low on oil. Complete bearing failure. Full synthetic oils used. Multiple complaints to dealer about engine shaking, sounding like helicopter, complaints about the cruise control high racing engine to make slight inclines to at least 6500 rpms. Dealers only treatment was fuel injector cleaner.

- Winchester, VA, USA

problem #138

Feb 172020

Soul

  • miles
We bought this on 2016 for my daughter at that the car had 20 something thousand miles the car was working great we were doing the oil changes every 2500 miles.everything was ok until the car got 70000 miles is when the problems started in one time we did the oil change, alright everything was ok one week and half past and my daughter told that her car was doing some weirds noises on the engine so I went outside to check the engine oil level and got surprised because the engine was almost empty I had to add about 21/2 quarts of oil what happened after that is that I was checking the oil level every week finding out that I had to add almost 2 quarts every week and I thought this can't be happening on a car with 70000 miles so did start investigating online, I found out the this car have a engine problems same thing happening to me but I'm not sure if the existing recall is also related with my problem because the one said something related with catalytic converter that could get overheated and could damage pistons in the engine the recall number is 19V120.ok with that information I went to the Kia dealership I told them about the recall and they said that they don't have the recall in the system so they can't do nothing about it so I have to wait for the Kia notice. The problem is that my car already started to loss power I found out the catalytic converter is clogged and cylinder number 3 misfires. Checking on you tube I found out the Kia engineers made a mistake with the pistons they did install short head pistons in the engine and somehow that causing the problems in the engine (don't know what to do )(the man with 2015 Kia Soul now with 82000 miles ) you guys can find more complaints like mine in car complaints.com

- Rockford, IL, USA

problem #137

Jul 032019

Soul

  • 115,000 miles
The contact owns a 2015 Kia Soul. The contact stated that while stopped several unknown warning lights illuminated and the vehicle stalled. The contact stated that there was no engine oil in the vehicle. The contact also stated that the vehicle had received an oil change approximately three weeks prior to the failure. The vehicle was towed to lumberton Kia located at 5035 dawn dr, lumberton, nc 28360 (910) 739-2405, to be inspected. The technician was unable to find an oil leak location. The vehicle was not included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The approximate failure mileage was 115,000.

- Red Springs, NC, USA

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