My 2015 Kia Soul 2.0 was about 5,000 miles past the oil change date but was regularly topped off with oil. On my way home from work, my vehicles engine started thumping. No warning lights came on so I wasn't too worried. Then, as I pull up to a stop light, the oil pressure light came on for a brief second then went away. Panicked, I tried to make it to a nearby gas station but my oil light came back on and the car had begun to seize. I pull over and call a tow to take my car to my house. The day prior to this, I had checked my oil and it was at normal level. After the engine had siezed, there was no oil on the engine whatsoever. Now I'm stuck making payments on a once nice car that I now cannot drive untill I can come up with 6,000 dollars to replace it.

- Sapulpa, OK, USA

The contact owns a 2015 Kia Soul. While driving, the vehicle stalled and would not accelerate past 20 mph. Carmax (3147 tom watson dr, tupelo, ms 38804, (662) 844-1017) informed the contact that she could not trade the vehicle in with the failures and they could not assist. The contact took the vehicle to an independent mechanic who stated that oil was coming out of the exhaust pipe and the engine needed to be replaced. The vehicle was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The contact currently had the vehicle parked at her house. The failure mileage was 100,000.

- West Point, MS, USA

My family and I were driving down the road when the car began making noises and died. My husband was able to guide the car to a stop but we were unable to get out of the lane and onto a shoulder. After three hours, the car was towed to the dealership. The following day, we were told that the rod bearings locked and we needed a new engine. We were told that there was still oil in the car and no metal shavings in the oil pan so it was not the result of poor maintenance. The car had been in for an oil change and maintenance check on April 3, 2019 at the same dealership. The service department said they have seen this before in Kia and that it seems to be a common issue. The car has 80K miles on it.

- Buchanan, MI, USA

The contact owned a 2015 Kia Soul. The contact stated that when the vehicle was pulled into a parking lot, the front of the vehicle emitted smoke and in no time, became covered with smoke. The contact stated that within thirty seconds, the front of the vehicle became engulfed with flames. There was no warning, except that the contact smelled a burning rubber in the past, but did not make anything of it. There was no injury. The fire was extinguished by the fire department. Both police and fire reports were filed. The vehicle was totaled and was towed to a tow yard. The dealer was not called. The manufacturer was made aware of the failure and stated that someone would call. The contact was not called. The failure mileage was approximately 23,997.

- Iselin, NJ, USA

While driving 25 mph on city street, without warning, car stalled. Towed to local dealer to find out the engine had seized. Bought used through a dealer in town with 102K miles on it, have had the car for about a month. Excellent oil change history on carfax.

- Williamsburg, VA, USA

2.0 engine connecting rod went bad. When excelaraited car backfired loud screech sound from under hood and then knockin from engine from connecting rod. Was in motion when this happened.

- Bourbonnais, IL, USA

I was leaving work and noticed a loud ticking sound and stopped accelerating. I pulled over about a block away from work into a parking lot and called for a ride. My car was out of warranty so I had it towed to a mechanic who told me the engine was blown. It was fine with no sound while driving to work 9 hours before. The engine was running super hot and I never got any indication of a problem other then that loud ticking when I pulled over. Of course Kia won't do anything because my engine is a 2.0 when only the 1.6 was on the recall. But after my research I've seen many people with the same thing happening to them with the 2.0 as well! now I have to take out a loan for 4000 dollars to have my engine replaced with a used one because I'm still paying on my car!

- Montgomery, IL, USA

On June 1st, my so was driving from our home to St.johns, mi 5 miles into the trip the oil light blinked twice and then the car started slowing down to 20mph. He pulled over and we called my husband and he looked at it and said it looked like it had a blown piston. We had it towed to his shop until we could have it towed to Kia. Over that weekend I researched the recall and even though the recall was not for our motor ( which our motor is a 2.0) it did the same thing as the other ones. I also read the other complaints and there was three from our area and with the same motor as ours. So on the 3rd of June I called Kia and had it towed. By the 5th they said a new motor was being shipped and it was covered under the 100,000 mile warranty. Kia of lansing set me up with a rental car and played for it until July 6th, 2019. We received a a call today June 20th saying that Kia motors was not paying for the motor cause I'm the second owner of the vehicle. I told the service manager that I haven't even owned it 7 months. He said it would be $6200 to put a new motor in. I told now why would I spend $6200 on a motor when I still owe $12,000 on it and its only worth $6500. The service manager and technician told me to file this complaint cause they know these cars are junk. The service manager also said that the motor doing what it did was not our fault he could see we had kept up on the maintenance.

- Fowler, MI, USA

The contact owned a 2015 Kia Soul. The contact's daughter was driving at approximately 60mph when the vehicle caught fire underneath the engine. Prior to the vehicle catching fire, the emissions warning light was illuminated. The contact called the local fire department and the vehicle towed to a dealership (lakeside Chevrolet 2005 S goliad St, rockwall, tx 75087, 972-638-8377). A fire report was not filed. The vehicle was destroyed. The manufacturer was contacted several weeks prior to this event and was told that there were no recalls on his vehicle. The approximate mileage on the vehicle was 100,000.

- Rockwall, TX, USA

Drove up a hill for a delivery. Car stalled half way up the hill. Tried to restart car, when doing so & put the gears into drive the car rolled back some. With this, the engine & battery lights came on. Tried to restart the car three or four more times. On the last attempt, the car started rolling backwards. Put the car in park & turned off the ignition but the car wasn't stopping. In panic mode, didn't try to apply the emergency brakes. Ended up hitting another vehicle with the rear of my vehicle. On top of the damage done to the rear of my vehicle & the other person's, the two passenger tires of my vehicle blew out.

- Rome, GA, USA

Recall notice 19V120. Case #13172862. 2015 Kia Soul. When I took my vehicle in for a recall repair May 8, 2019 it was already performing in negative way in alignment with problems listed on the recall notice, which includes knocking noise from engine, illuminated mil & oil escape. On my service ticket from dealership, it's indicated there are engine issues, but no repairs were made other than a software update. I provided all maintenance records as requested (which covered the last 2 years) and was told by the Kia service manager ' that I provided substantial information worthy of qualifying for replacement parts at no additional cost. He said he would present my case to a Kia rep for further evaluation. When in motion, my vehicle still makes horrible loud knocking noises and often stalls. But, currently, my vehicle is stationary & unsafe to drive due to the engine problem. I've had to find other means of transportation while my Kia sits inoperable in my driveway! over the past 3 weeks, I have repeatedly contacted the Kia consumer assistance center, case manager and even the local Kia service manager to no avail. This is outside of what's considered a reasonable amount of time!! no return calls or updates have been provided on my case number. I have been the one to reach out each time. During a phone call I made last Friday, May 31 -- I was told by a customer service rep that the (un-named) district manager would give me 20% off my repairs!! I'm expecting these repairs to be done without charge because the problems are directly associated with this recall. Kia wouldn't provide the district manager's name or any contact info. This situation has jeopardized my safety & continues to create many inconveniences! please help me to resolve quickly. This website has info: Https://www.caranddriver.com/news/A27053460/NHTSA-investigation-Hyundai-Kia-fires/

- Annapolis, MD, USA

While driving loose of power, followed by engine tapping. Check oil very low (just had oil changed, and I double checked after service.) restarted and tapping turned into clacking engine shut off, not one warning light, unable to brake without pushing super hard and steering became hard too. Had toed to house once cooled down was able to restart drove it maybe 800 feet and it died unable to start. Had it towed to shop was told lower end of motor bad needs new motor. I have read a lot of complaints of similar nature on heat and on carcomplaints.com. Why no recall this is dangerous. Luckily I'm an experienced driver and not going to fast. Would hate to see this happen to less experienced drive or at a higher speed on a curvy road.

- Ruckersville, VA, USA

2015 Kia Soul using about a quart of oil every 2000 miles. Scheduled an appointment with local dealership in hagerstown, md. Person on the phone said they would perform an oil consumption test. Took it too the dealer and service advisor came out and showed me a sheet with $1300 worth of recommended service work.I asked if they changed the oil and he said they were waiting for Kia to call them back. I also explained to the service rep that NHTSA had an open investigation on the 2.0 liter motor and he acted like he knew nothing about it. I said I didn't want the vehicle to blow up and leave me stranded. The car has only 54000 miles on it. I hope NHTSA moves quickly on this investigation. I feel Kia is dragging me and others along hoping they won't have to do a recall as they did with the 1.6 and 2.4 motors. There is no way the service advisor did not know about the ongoing issues with these motors. I find it hard to believe Kia has not sent internal bulletins to dealerships regarding this issue.

- Clear Spring, MD, USA

As I was driving down the highway, I experienced power loss within the car. Then the engine started knocking. Haven't stopped since. My car has been at the dealership since Tuesday morning with nothing being said about

- Louisville, KY, USA

The contact owns a 2015 Kia Soul. While driving 50 mph on a two lane road, the contact heard a loud boom and the engine shut off. The vehicle was able to cruise to the destination, which was a short distance away. The vehicle was purchased at emerling Ford (150 S cascade dr, springville, NY 14141, (716) 592-4949) and they quoted $7,000 to replace the engine. The contact found out that the 100,000 mile warranty for Kia did not transfer to a secondary owner. The contact was sold a warranty extension by the dealer when she purchased the vehicle. The dealer admitted that they never called the manufacturer to find out if the warranty transferred to the contact. The manufacturer had not been contacted. The vehicle was not repaired. The failure mileage was 71,300.

- Glenwood, NY, USA

The contact owns a 2015 Kia Soul. The contact stated that the engine was idling high. The engine hesitated, there was reduced engine power, and there was a strong vibration as if the vehicle would stall. The vehicle was taken to kiefer Kia (1810 w 7th ave, eugene, or 97402, (541) 302-0909) more than four times; however, they failed to provide a permanent solution. The vehicle was not included in NHTSA campaign number: 19V120000 (engine and engine cooling); although, the failure was similar. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was not available.

- Eugene, OR, USA

I have a 2015 Kia Soul 2.0L engine. I get all schedule maintenance done, including regular oil changes. I have noticed that oil burns extremely quickly out of the car as if it disappears. I had the conversation with a mechanic at the dealership and they told me it was because of the amount that I drive my car and that they didn't see any problems. I found myself putting oil in my car every 2 weeks or so because the oil would be low. I was getting my oil changed and the mechanic stated that my oil was burning hot and suggested I get my car to a full auto shop. I took the car to my local mechanic and they noticed the same thing but couldn't find anything wrong. A week or so later, I'm driving on a city street going about 45 in a 50. I pressed the gas to accelerate so that I could change lanes and my car immediately lost power and dropped down to 20mph. I immediately turned on my hazards and tried to change lanes. My engine began to jerk and then went back to normal speed. I took it back to the shop and was told it was intermittent misfires in cyl 2 and 3. I had the spark plugs changed, 2 and two coil packs done, but was still having the same issues. Was also told the oil was low, though I had just had an oil change. I was then told that the uf sensor was out and I had a damaged catalyic converter and 2 exhaust gaskets. 2 weeks later I'm driving on a residential street going 25mph and I hear a loud squeal from under my hood. My oil light flashes and my engine stalls. I had just put oil in my car. I was told that my engine had locked but they could not figure out why.

- Fairview Heights, IL, USA

Sudden loss of oil while in motion on a highway resulted in engine failure.

- Salisbury, MO, USA

I was driving my Kia on back road about 40 to 45 mph and noticed a ticking sound. I pulled over to check oil, it was low but still in hash marks. I add about a half quart of oil. Restarted and still tapping but not as loud. I drove car maybe 2 miles and noised turned into a load clacking noise. I wasn't far from home and was trying to get home. I was slowing down for stop sign and car just cut off. Brakes became hard to use and I could not steer. Had car towed to house. I let it cool down and then checked all fluids, radiator and engine oil were fine. I was able to start car but it was still clacking. I had read on line if you let in idle clacking might go away, I did and it became less clacking, I drove it around the house, we have a driveway that goes around house. 3/4 of the way around it stalled again. I was unable to restart it. Had towed to shop they are saying needs new motor. The only code on computer is cam position. I have notice that Kia has had a lot of issues with other engine of same year but not the 2.0 which is the same motor with bigger pistons. I'm scared of what would have happened if I were doing 70 on a highway if this had happened. Hard braking and steering.

- Ruckersville, VA, USA

My 2015 Kia Soul is misfiring and the engine light is flashing. I received a recall and took the vehicle to steve napleton Kia of elgin. They supposedly performed an ECU upgrade and sent me on my way. My car didn't hardly make it out of the lot before shaking like crazy and ultimately stalling. I took it back in and they told me it was something I must have done to it because it was fine when I left. They now refuse to fix it unless I pay for it. Literally at a loss for words..

- St. Charles, IL, USA