10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,271 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The high beam headlights have stopped working out of the blue. The standard headlights are working. I live in dark rural area and rely on these high beams for night driving. Wondering in there is going to be a recall to repair this issue.
- Clover, SC, USA
The high beams are not working, since the low beams work there is no reason to change bulb as it only has one. It appears that the shutter is not working.
- Macon, GA, USA
Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.
- Columbia, MD, USA
High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.
- Fort George G Meade, MD, USA
High beams do not work
- Nettleton, MS, USA
My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.
- Lonsdale, AR, USA
The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.
- Liberty, TX, USA
This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.
- Hanford, CA, USA
High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under -??bumper to bumper warranty-??. Should be a recall or repaired by Kia.
- Concord, NC, USA
While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!
- North Woodstock , NH, USA
The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.
- Chickasha , OK, USA
My windshield cracked out of no where. My bright lights stopped working while driving home.
- Huntsville, AR, USA
High beams no longer work
- Enfield , NH, USA
Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.
- Little River, SC, USA
High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.
- Clinton, PA, USA
The high beam lights failed to turn on and will not turn on at all..
- Gainesville, FL, USA
Bright headlights stopped working.
- Park Rapids, MN, USA
As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.
- Albany , KY, USA
My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model
- New Windsor, NY, USA
- Ridgecrest, CA, USA