While driving down a very dark road, I noticed my high beams did not work. High beams are an essential feature for safe nighttime driving, and when they're not working, it can be dangerous because non-functioning high beams can compromise your ability to see and react to potential dangers while also affecting the safety of other drivers, making it a significant safety concern. I made an appointment to have this issue diagnosed but my appointment date is not until Jan 2nd which also poses a safety risk.

- Rio Rico, AZ, USA

Hi beam indicator on dash comes on when activated but the headlamps do not go to hi beam. Can't see as well at night without hi beams. Hi beams haven't worked the last few night drives. There are no warning la.ps to indicate a problem.

- Wamego, KS, USA

The contact's husband owns a 2020 Kia Telluride. The contact stated while driving 70 MPH, the high-beam headlights became inoperable. There was no warning light illuminated. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the local dealer several times, but the dealer could not duplicate the failure. The vehicle was taken to a second dealer, Fred Anderson Kia of Greenville (2424 Laurens Rd, Greenville, SC 29607) where the high beam fuse and bolts were inspected, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

- Mineola, TX, USA

High beams do no turn on, however, the light indicator on the dash is on.

- Del City, OK, USA

Both high beams suddenly went out and are no longer working. Regular headlights are working though. This is a safety concern.

- Corona, CA, USA

My hi beams don-??t work. I replaced the fuse and the bulbs and still nothing. It shows the indicator on the dash when I switch to hi beams but the function itself doesn-??t work.

- Henrico, VA, USA

The high beams no longer work at all. The blue indicator light on the dash will appear, but the high beams are not working. The low beams work just fine as well as the daytime running lights. Bulb replacement did not fix the issue. It is a major safety concern not having access to high beams.

- Pea Ridge, AR, USA

High beam lights do not work. It shows them on but they never turn on. We found out driving on a mountain road in NM that had no street lights. We had to slow down to 10 miles an hour because it was so dark and we couldn't see. It was scary and dangerous. We wouldn't have been able to react in time if a deer or other animal ran into the street. We looked it up and saw it was a known problem. We checked it numerous times, and it never worked. The driver's side window won't close all the way. It has a 1/2 in gap. The only way to get it to stay closed when we are not in the car is to hold the window lever up, turn off the car, and open the door. However, as soon as you start the vehicle, it drops down again. It also doesn't open all the way when you click the down level. It stops about a 1/2 inch left showing. This causes a lot of road noise that is very distracting and makes the safety features difficult to hear. The wire that holds and lowers the spare tire down won't go back up. We had to remove it because it would drag on the ground. We are unable to carry the spare, so we are at risk if we have a flat. We have not had any of these issues evaluated by the dealership. However, we do plan to.

- Dallas, TX, USA

Both high-beam headlights stopped working simultaneously, creating a safety concern.

- Fort Walton Beach, FL, USA

Purchased my Telluride as a Certified Preowned a few days ago. Tonight, I noticed that the headlight high beams aren't working correctly. The driver's side high beams work correctly when turned on, however the high beams on the passenger side will not turn on. I attached a video.

- Exeter, NH, USA

The high beams on the vehicle are non functional and are an essential component of the vehicle for safety reasons. Any person driving the highway at night or that lives in a rural low light area will find it impossible to drive the vehicle safely. A mechanic has attempted to identify the problem and was unable. The vehicle does not display any codes of a mal function even after running a diagnostic. What recourse is left?

- Nogales, AZ, USA

I have a Kia Telluride 2020 that was certified pre-owned and had past the safety inspection. After a few minutes of using the hi-beams, they shut off and reverted to low-beams. The dashboard icon still showed the hi-beams we're on but they were not. They have continued to not engage.

- Lampasas, TX, USA

High beams stopped working, although the dash light indicates they are on. No change in light intensity from low to high beam.

- Gun Barrel City, TX, USA

High beam headlights completely stopped working while driving at night on an unfamiliar road during a road trip. They both stopped at the same time and have not worked since and they are not burnt out.

- Fort Mitchell, AL, USA

High beam lights failed to come on. After trying to engage the hb the instrument cluster would show hb on but they were not on. I often drive on dark, winding country roads inhabited by deer and other animals and need these lights to see ahead and control the vehicle. I am attempting to get an appointment at the nearest Kia dealer.

- Pauma Valley, CA, USA

High beam headlights stopped working. Took to the dealer and they stated the curtain that goes from low to high is malfunctioning and must have new headlight assembly for driver and passenger sides.

- Lawndale, NC, USA

My high beams just stopped working

- Groesbeck, TX, USA

High beams stopped working around 60,000 miles, changed the bulb but did not fix it. Had Kia dealer inspect it and said the entire unit would need to be replaced but Kia did not consider it a safety issue so all costs would be bore by me. Clearly this is a safety issue that needs to be remedied by Kia.

- St. Albans, MO, USA

High beam lights just stopped working as soon as my warranty was up. Went to Kia they said i would have to replace my entire light housing

- Tullahoma, TN, USA

Switching from low to high beam does not operate. Vehicle no longer allows high beams.

- Indian Head, MD, USA