10.0

really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
13 / 0
Average Mileage:
6,425 miles

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« Read the previous 20 complaints

problem #121

Apr 032017

ES 350 6-cyl

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. Updated 05/12/17 updated 05/26/2017

- Deerborn Heights, MI, USA

problem #120

May 232016

ES 350

  • miles
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pembroke Pines, FL, USA

problem #119

Mar 312017

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fort Worth, TX, USA

problem #118

Mar 292017

ES 350

  • miles
Takata recall my dealer states that, as of today 3/29/2017, they have not received the replacement parts for ES350 models. I have not had an incident but I am very concerned about the long delay in correcting the problem, and live in California where the degredation of the inflators is most likely due to climate conditions.

- Irvine, CA, USA

problem #117

Mar 292017

ES 350

  • miles
I received noticed of the NHTSA recall 16V-340 in may of 2016. Ten months later Lexus still does not have the parts at dealers to get this fixed. This is unacceptable.

- Winchester, VA, USA

problem #116

May 132016

ES 350

  • miles
Takata recall

- Rancho Cucamonga, CA, USA

problem #115

Nov 152016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Brentwood, CA, USA

problem #114

May 232016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Santa Barbara, CA, USA

problem #113

Mar 282017

ES 350

  • miles
Still no remedy for the passenger side airbag. This is ridiculous that it would take almost a year and still nothing yet! they seem to have enough airbags for the new cars they are making. Lets fix the bad airbags first before anyone else gets killed! come on NHTSA lets get on Toyota and make them get this done.

- Winnsboro, SC, USA

problem #112

Jun 092016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Maryland Heights, MO, USA

problem #111

Mar 202017

ES 350

  • miles
Takata recall-I received notification in may of 2016 and was told that I would be notified that airbag would be replaced as part became available. I have been waiting patiently, but have been told repeatedly by local Lexus dealer that part is still not available and it has been almost a year now. I find this to be unreasonable, especially since no one can occupy the front passenger seat.

- Louisville, KY, USA

problem #110

Feb 132016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Peoria, AZ, USA

problem #109

Mar 172017

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jamaica, NY, USA

problem #108

May 012016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 16V34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The VIN tool confirms parts not available.

- Gaithersburg, MD, USA

problem #107

Mar 152017

ES 350

  • miles
There is still no remedy available for my car. I live in zone 1! my car is nine years old and still Lexus has not made an airbag replacement for any of the ES models! why" other car manufacturers have fixed their cars. Not acceptable. Nhsta needs to get on Lexus/Toyota to get this done. This is beyond ridiculous. This is my teenagers car. How many more deaths do we need in order to get this done" until Lexus is forced to comply in a reasonable time, they will not. We are getting close to a year now. Unacceptable!!!!

- Winnsboro, SC, USA

problem #106

Sep 012016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fremont, CA, USA

problem #105

May 012016

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- San Diego, CA, USA

problem #104

Mar 042017

ES 350

  • miles
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seattle, WA, USA

problem #103

May 232016

ES 350

  • miles
The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pasadena, CA, USA

problem #102

Jan 312017

ES 350

  • miles
Takata recall. The contact owns a 2008 Lexus ES350. The contact received notification of NHTSA campaign number: 17V006000 (air bags) for the front passenger inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Issaquah, WA, USA

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