10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
6,223 miles

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« Read the previous 20 complaints

problem #68

Jul 122016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rancho Santa Margarita, CA, USA

problem #67

Jun 152016

ES 350 6-cyl

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact stated the contact received notification of NHTSA campaign number: 16V340000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available. Updated 06/13/17 updated 10/13/2017

- Madison, MS, USA

problem #66

May 182016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Dallas, TX, USA

problem #65

Feb 282016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mystic, CT, USA

problem #64

May 262016

ES 350 6-cyl

  • miles
The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/02/17 the consumer stated the manufacturer did not offer a replacement vehicle. Updated 10/12/2017

- Houston, TX, USA

problem #63

Jun 202016

ES 350

  • miles
The contact owns a 2010 Lexus ES350. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.

- Union City, CA, USA

problem #62

Jul 012016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Oakley, CA, USA

problem #61

Aug 012016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sarasota, FL, USA

problem #60

Feb 162017

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Cudjoe Key, FL, USA

problem #59

Jun 092016

ES 350

  • miles
Takata recall - unable to use passenger seat in my car which is my primary mode of transportation and need all passenger seat. No word or indication of when fix when be available.

- Covington, LA, USA

problem #58

Jun 242016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) for the front passenger side air bag inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Baltimore, MD, USA

problem #57

Jun 012016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact stated that the recall notice for NHTSA campaign number: 16V340000(air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- North Haven, CT, USA

problem #56

Jul 012016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Cincinnati, OH, USA

problem #55

Jan 232016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Delray Beach, FL, USA

problem #54

Jun 232016

ES 350

  • miles
The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sausalito, CA, USA

problem #53

May 012016

ES 350

  • miles
Takata recall I received a recall notice in May 2016. I inquired about the repair and was told parts would not be available until Jan 2017. I called again and was told the parts are still not available. Please do something to expedite the repairs.

- Ponte Vedra, FL, USA

problem #52

Jun 022016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Torrance, CA, USA

problem #51

Jan 132017

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced failure.

- Dallas, TN, USA

problem #50

Jun 012016

ES 350

  • miles
Takata recall. The contact owns a 2010 Lexus ES350. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

- Long Beach, CA, USA

problem #49

May 232016

ES 350

  • miles
Takata recall. I received the recall notice back in May 2016. Since then I have not received a follow-up on the status of my vehicle's recall. The time is unreasonable.

- Corpus Christi, TX, USA

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