10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
11,054 miles

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problem #31

Mar 182024

MKX

  • miles
I have an oil consumption issue. There is a technical service Bulletin# 19-2243 indicating this is a known problem with my SUV. My Lincoln Protection Plan and Lincoln Corporate refuse to assist in replacing the engine.

- Wellington, FL, USA

problem #30

Dec 122022

MKX

  • miles
I have spent numerous (more than 3 major problems) For example, a lot of dollars fixing water pump. The design is messed up where they place the water pump. Thousands in labor. The electric driver control malfunction and tire pressure is always lit. This occurred on drive home from brake recall fix. The engine stalls and also leaks. The seat moves sometimes without me wanting it to. The emergency brake slams on and stops and locks the car when in drive or reverse. Lincoln has been zero help and gave false promises.

- Sparta, WI, USA

problem #29

Jan 102023

MKX

  • miles
Engine shutoff suddenly while driving, mainly on freeways & roads that have long downhills, while foot is off the gas pedal. But it happens on flat roads also. The stability control lights comes on, & I have to pull over with residual speed put suv in park, turn engine button off & wait for seat to return to neutral position then restart. This had happened at least 12 times & mostly in dry conditions while driving straight with no lane changes. Dealer could not duplicate & find the problem, visited them 4 times so far. Otherwise it will not start the engine.

- Penn Hills, PA, USA

problem #28

Feb 152023

MKX

  • miles
The major problem occurred right after purchase as check engine light came on. The dealership was no help and refused to take vehicle back. The vehicle is nice looking but the mechanical is a lemon. I purchased this in 2020 and paid $24000. It-??s a 2016 Lincoln mkx. I repaired problems and due to covid and my lifestyle I rarely traveled. I have more medical issues and require more frequent doctor visits. I never went back to Brennegen after not standing by this vehicle shortly after purchase. I just tried to focus on the positive and started doing business elsewhere. I maintained proper service. Brennegen did not disclose active recall before purchase. Since purchase I have repaired two problems brakes, and fire risk to engine. At this months regular oils change my current mechanic Dahl ford said the water pump was leaking. The estimated repair is $5000. I paid just to have it diagnosed yesterday as I have not $5000. I followed their advice and parked this. My vehicle is currently not drivable. I investigated and discovered Lincoln Ford has several class action lawsuits filed against them. Many consumers have the water pump problem and unfortunately Lincoln was well informed of this since 2007 and purposely have not fixed the issue. Yet currently many consumers like me are in danger of eminent engine failure and catastrophic failure of Lincoln vehicles. The cost is far more expensive for many and consumers should not be victims of lemons and fraud. Lincoln knew and currently knows of problem. They denied to buy back my vehicle or repair it. The case was just filed yesterday and Lincoln denied it in less than 12 hours. Without any Investigation Or explanation they just told the other department rep to call me back and deny my complaint. I am not the only o e and lawyers are now involved in class action. Please help me start o e I. My area or get Lincoln to stand behind their advertisement as this is a blatant lie. The water pump is too expensive to fix. Please help!

- Sparta, WI, USA

problem #27

Jan 042022

MKX

  • 43,700 miles
The contact owns a 2016 Lincoln MKX. The contact stated while driving approximately 65 MPH, the vehicle stalled without warning. The contact stated complete failure warning message was displayed. The contact was able to pull over and restart the vehicle and functionality was returned. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 43,700.

- Nicholasville, KY, USA

problem #26

Jan 262021

MKX

  • 24,000 miles
I have noticed exhaust fumes in the cabin when driving. I drive both highway and city, but it is worse on the highway. I started feeling tires and foggy headed every time I drove. I tried recycling air and open air both but didn't seem to help. I went to the dealership for oil change and told them about the problem. Service concierge said they had another 2016 Mkx in at that time with the same problem. I was told they couldn't look at my vehicle for over two weeks and wouldn't have a loaner car until then. I told them I was concerned about driving with the problem and was offered two options... leave it there until they could look at it, with no loaner car, or for times sake take it to another dealership. This is unacceptable and a liability in my opinion.

- Waxahachie, TX, USA

problem #25

Apr 112020

MKX

  • 28,000 miles
While driving on city streets, the engine unexpectedly quit and the gears switched from drive to neutral on its own. This has happened 5 times so far. It is dangerous and could be life threatening.

- Wichita Falls, TX, USA

problem #24

May 252019

MKX

  • 23,000 miles
In may and June of 2019 on 2 different occasions, our 2016 Lincoln Mkx ignition 'turned off' on its own without any input by the driver while using cruise-control on a crowded highway going 75 mph! when it occurred, a text message was displayed superimposed over the tachometer that read: 'caution: Ignition turned off'. fortunately, when it turned off, the car automatically shifted into 'neutral' instead of 'park', which it does automatically when the ignition switch is used to turn the car 'off'! after it shut off, we coasted in 'neutral' without power brakes or power steering while surrounded by mack trucks and other cars. Thank god there was a shoulder on the roadway where we could safely pull over. Before we could attempt to restart the car, we had to coast to a complete stop, put the car in 'park', depress the brake pedal, and press the ignition button. Had we been in a work-zone w/concrete barricades and no shoulder, we could have been run over/killed by a mack truck and/or other car(s) approaching from behind at high speeds. The service manager at our Lincoln dealership said they have never heard of this occurrence, but we easily found two (2) websites discussing this issue regarding the Mkx. We can only wonder how many people may have already died with no explanation about why they were at a full stop on a busy highway. Because we restarted the car, the service manager said the "error" history in the computer was erased - bad programing! both times our incidents happened, we had been driving about an hour on the highway. The car has been 'in the shop' at the dealership for 2 weeks, and we are still awaiting an explanation and fix. I'm not sure I'll ever feel confident/safe enough to drive it again!

- Dallas, TX, USA

problem #23

Oct 072017

MKX 6-cyl

  • 14,000 miles
We just described this dangerous, 5 times malfunction in a previous notice, today. My address is listed slightly incorrect and the 1st malfunction was Oct 7, 2017, not the 2016, I see that was listed. It was purchased in 2016. The speeds were different. 70 twice, 55 twice and 50 once. The 70's were in heavy traffic on hwy 80 around Chicago.

- Holcombe, WI, USA

problem #22

Oct 072016

MKX

  • 14,000 miles
The motor has totally gone dead in heavy traffic 5 times. The 1st 3 times they showed up on the inspection and a part was replaced. An inspection the last 2 times showed nothing. When the engine stops, I press N, then start and it runs, then D and it goes again. Meanwhile, twice on hwy 80 around Chicago in bumper-to-bumper traffic at 70 mph, cars are slamming on their brakes and honking. 1. what action beyond the dealer need I take" 2. my insurance will not cover a multi-car accident from a defective car under warranty. Who does? 3. if the problem is not corrected how do I get a new one from Lincoln" it is a great car with about 33,000 miles. I prefer keeping it. My daughter said when it happened to her, she had just turned on the radio. Perhaps it is an electrical or computer defect. To my knowledge, the dealership has taken no action to contact Lincoln headquaqrters. It happened 3 times over a 2 day period in Oct. 2017, (repaired) once in Oct. 2018 and once in May 2019.

- Holcombe, WI, USA

problem #21

May 112019

MKX

  • 25,000 miles
On 5/11/19, I was driving about 50mph when the entire dash went dark, which also caused the engine to stop running (with 3/4 tank of gas) as I looked at an 'all power off' displayed in the information area of the dash (that normally displays the trip mileage indicator). I immediately pressed the emergency flash button which worked. Fortunately, I was in the right hand lane and had enough speed to simply coast to a safe area on the right shoulder. With the engine not running, I felt I had one chance to use the power brake pedal to stop the car. Had this occurred in a different place, my entire family could have been killed and no one would have known the reason was due to 'car failure'. I looked on the internet and found a number of complaints about the engine just stopping that have been documented with cases sent to NHTSA. Their frustration in summary is this: The service department says they can't reproduce the problem. To be clear; I just received a call from my Lincoln dealership on 5/15/19, as the service rep said they can't find a computer error code for the problem, and there is nothing else they can do at this point if they can't replicate the problem. At this point, I believe that if you see something fail, and don't resolve it, you'll see it again. Therefore, I don't trust this car as safe to drive. It is not an acceptable option to hear that your service department can't reproduce the problem. This may require your design engineers to be involved. The question is simple, 'what items can cause the computer to 'all power off'. no middle ground here as it is a life threatening issue that I just lived through.

- Manchester Township, NJ, USA

problem #20

Apr 222018

MKX

  • 21,000 miles
The contact owns a 2016 Lincoln Mkx. When the vehicle was started, smoke appeared under the hood of the vehicle. The contact noticed that there was a coolant leak underneath the front of the vehicle, and the radiator and reservoir containers were empty. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 21,000.

- Woodbridge, VA, USA

problem #19

Jul 152017

MKX

  • 5,500 miles
Car is moving at highway speed and suddenly shuts off completely and stops. Luckily car behind was able to stop avoiding a rear-end collision. My wife who was driving denies touching any shifting buttons on the dashboard. However, due to the location of the start/stop engine button it is very possible to touch the stop engine button if trying to adjust the radio or climate controls which are located adjacent to the stop/start engine control button. This is a design flaw! while you must depress the brake to start the car, all you need to do is brush the control button to stop everything while moving.

- Houston, TX, USA

problem #18

Jul 302017

MKX

  • 27,000 miles
2016 Lincoln Mkx - under hard acceleration, I am getting exhaust fumes and also rotten egg smell coming into the interior with a.C. on and in recirculate mode with windows up. My SUV only has 27,000 miles on it. I should not be getting exhaust fumes of any kind inside of my SUV. This should be investigated because exhaust fumes inside of a SUV are dangerous.

- Westminster, MD, USA

problem #17

Jul 122017

MKX

  • 7,450 miles
Vehicle in motion loses acceleration suddenly while driving. This loss leaves you in an extremely dangerous situation when on an interstate highway or any traffic situation. Date of 07/12/17 on interstate highway.date of 06/27/17 interstate highway. 05/19 /17 vehicle in motion on interstate highway. Problem began when vehicle reached 7,000 miles. Was initially told by one dealer service to pull over and turn off vehicle wait then restart. Never was recalled by Lincoln motor in spite of numerous reports by owners on carcomplaints website. When I contacted Lincoln I was told that it was the responsibility of the ntsb to issue a recall. I was told by the dealer who made the repair there is a recall bulletin on this issue to the dealers. No recall notices were ever sent to owners as 07/29/2017

- Yatesville, PA, USA

problem #16

Jun 302017

MKX

  • 33,450 miles
Engine has stalled twice while in operation. First time while backing out of a parking space, second time while driving forward in traffic on the highway. In both instances had to come to a complete stop, place vehicle into park, shut off the ignition and then restart. Both instances vehicle was in motion. Second instance was in moving traffic and had to pull onto the road shoulder out of traffic in order to stop as vehicle would not restart while in motion. Dealer checked and found no codes stored in the vehicle's computer, thus no action taken to address this issue.

- Fargo, ND, USA

problem #15

Apr 102017

MKX 6-cyl

  • Automatic transmission
  • 250 miles
The contact owns a 2016 Lincoln Mkx. The contact noticed an abnormal toxic odor of strong fumes inside the vehicle weeks after purchasing the vehicle. The vehicle was taken to more than two dealers (first dealer: Wallace Lincoln, 5555 us-1, fort pierce, fl 34982, (772) 461-6060 and second dealer: Paradise Ford, 1360 w king St, cocoa, fl 32922, (321) 632-2222), but the odor issue was not resolved. The contact continued to inhale the toxic fumes. The manufacturer was notified of the failure and did not provide any further diagnostic testing. The contact received no solution and was uncertain of a repair remedy. The approximate failure mileage was less than 250. Updated 08/24/17

- Sebastian, FL, USA

problem #14

Apr 092017

MKX

  • 5,107 miles
After start and short drive including a left than right turn. At stop sign, vehicle dashboard lit up with safety warnings, started shaking, lost power, and started on fire. Smoke began in drivers side engine compartment and engulfed whole engine. Vehicle was serviced two days prior.

- Clarence Center, NY, USA

problem #13

Jan 052017

MKX

  • 4,000 miles
I have had problems with my 2016 Mkx, purchased in June of 2016. The exhaust system has been leaking into the cabin. I actually took the car in for service, but the car dealership could not find an issue. They cleaned underneath the exhaust lines and it has improved. The vehicle is usually in motion, I live in an area with hills usually after climbing up a hill of a city street. I have noticed the smell lingering even after I've been out of the car. I've seen on other sites where other Lincoln owners have complained as well. I'm posting this message as I believe the exhaust system issue for Ford is beyond just the Ford line and also Lincoln.

- Cleveland, OH, USA

problem #12

Mar 152016

MKX

  • 1,065 miles
Vehicle purchased February 2016. On March 15, 2016 (1,065 miles), driving vehicle approaching an intersection on a busy street to make a left turn onto a major highway on-ramp, vehicle lost power while in motion and appeared to enter "accessory mode". was able to bring vehicle to stop (in the middle of the intersection), put it in park and restart the vehicle. Brought it immediately to Lincoln service department. Service department had vehicle for two days and could not diagnose or replicate the problem. Gave the vehicle back to me without attempting any repairs. On May 14, 2016 (2,838 miles), driving at low speed on back roads, vehicle lost power again while in motion and entered accessory mode. Brought it immediately to Lincoln service department. The service department could not replicate the issue, but found a tsb that they thought would apply to the issue. The technicians reprogrammed the software in the power control module and gave the vehicle back to me. On June 25, 2016 (3,663 miles), driving at low speed on a main road, vehicle lost power again while in motion and entered accessory mode. Brought it immediately to Lincoln service department. The service department kept the vehicle for two weeks to attempt to replicate the problem. After speaking with Lincoln corporate engineers, the technicians replaced the throttle body, assuming that was where the issue was originating. Lincoln refused to replace the vehicle and insisted that the throttle body was at the bottom of the issue. As of October 28, 2016, the vehicle has not lost power again.

- North Haledon, NJ, USA

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