10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
8,999 miles

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problem #64

Mar 072022

MKZ

  • miles
The contact owns a 2009 Lincoln MKZ. The contact received notifications of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Berlin, NH, USA

problem #63

May 282019

MKZ

  • miles
The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not want to wait two weeks to schedule a recall repair appointment. West herr Ford of amherst (2600 millersport hwy, getzville, NY 14068, (716) 810-1319) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Buffalo, NY, USA

problem #62

Jul 062018

MKZ

  • miles
Takata recall> notice 16S26 / NHTSA recall 16V-384< I was notified by mail of a recall over 5 years ago on the inflator of my passenger airbag but Ford had not yet arrived at a decision on how to fix the problem. Notification would be sent when they had a resolution. I began to regularly follow up with dealerships inquiring about the availability of replacement parts for my cars recall, but was repeatedly told they were still waiting for any parts to be provided to them. Recently, July 2018, I received a notice from Ford stating that "a repair is available for your vehicle" in big red letters. It goes on stating "parts are now available for your vehicle". details of recall and instructions for me to schedule my car for service led me to call my local dealer to schedule a free repair. Unfortunately, the service dept informed me they still do not have the replacement airbag modules (as of October 2018) so once again, I am left waiting for a resolution after 5 or more years of waiting. Ford was given more than adequate time to resolve the issue. If the problem was serious enough to prompt a full product recall, and force Ford to pay $299.1 million settlement in a class action lawsuit, then it is serious enough that Ford shouldn't still have all of the unsafe vehicles waiting for parts.furthermore, for Ford to prematurely notify owners that parts are ready for installation in their local dealership serves to prove they don't take the matter seriously (since the vehicles are 10 years old now) and respect for the safety of their customers is not a priority. Please investigate this issue and hold Ford accountable by taking action, a deadline should be designated within which Ford must furnish parts and begin servicing afflicted vehicles.I believe corporations should be held to a higher legal standard because of their likeliness to cause negligent injury on a massive scale.

- Douglasville, GA, USA

problem #61

Feb 062018

MKZ

  • miles
Nothing has happened. I received a recall notice in February 2018 and cannot get it corrected. The Lincoln/Ford Agency in southampton, NY says the parts are on order. This has been since February!! so every 2 or 3 weeks I am supposed to call and see if they are in yet. So far---nothing.

- East Hampton, NY, USA

problem #60

Jul 052016

MKZ

  • miles
The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford auburn at (334) 316-8628 (located at 2305 S college St, auburn, al 36832) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Opelika, AL, USA

problem #59

Jan 292018

MKZ

  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received a recall notification for NHTSA campaign number: 18V046000 (air bags) and stated that the manufacturer exceeded the reasonable amount of time to repair the vehicle. The dealer evergreen Ford Lincoln (1500 18th ave nw, issaquah, wa 98027) confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Bellevue, WA, USA

problem #58

Jul 012018

MKZ

  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Richmond Ford Lincoln (4600 West broad street, richmond, va 23230, (804) 358-5521) was made aware of the recall in July of 2018 and was informed that the parts were scheduled to become available in August of 2018. The manufacturer was made aware of the issue and provided the contact with case number: Cas-15930981. The contact had not experienced a failure. Parts distribution disconnect.

- Rockville, VA, USA

problem #57

Sep 112018

MKZ

  • 160,000 miles
Car unintentionally accelerated and crashed brakes failed while attempting to turn in a driveway.

- Atlanta, GA, USA

problem #56

May 092018

MKZ

  • miles
The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called marler Ford at (318) 641-1463 (located at 22077 us-167, dry prong, la 71423) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Pineville, LA, USA

problem #55

May 082018

MKZ 6-cyl

  • miles
2009 Lincoln Mkz. Consumer writes in regards to takata airbag safety recall.

- Crystal Lake, IL, USA

problem #54

Jul 192018

MKZ 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (glenn Ford Lincoln, 4080 lexington rd, nicholasville, ky 40356, (859) 587-9020) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lexington, KY, USA

problem #53

Jul 182018

MKZ

  • miles
Takata recall received from Lincoln motor company notice parts available for airbag recall again. Dealer stated no parts available did not know when he would receive them. This is taking far to long! if this is customer service you no longer deserve me as a customer !

- Tuscumbia, AL, USA

problem #52

Jul 162018

MKZ

  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the recall repair were unavailable. The dealer (eddins Ford, 2895 S seminole trail, madison, va 22727, 800-322-6806) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ruckersville, VA, USA

problem #51

Jul 142018

MKZ

  • miles
Takata recall: I am filing a complaint regarding the continued delays by Lincoln/Ford to resolve my passenger side airbag issue. This has been going on for appx 2 years and is absolutely ridiculous. The NHTSA needs to force them to resolve the issue soon, or have Lincoln/Ford replace the vehicle. They are dragging their feet. We continue to receive letters that say the solution is coming, but we see no tangible resolution and the date keeps getting pushed out.

- Gilbert, AZ, USA

problem #50

Jan 102017

MKZ

  • miles
Takata recall first notified Jan.2017, 2 more notifications since. Dealer claims nothing they can do, no car rentals available, not even taking your name

- Raleigh, NC, USA

problem #49

Jan 102017

MKZ 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called blue springs Ford (3200 nw South outer rd, blue spring, mo 64015, 800-524-1848) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kansas City, MO, USA

problem #48

Feb 182018

MKZ 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received a recall notification for NHTSA campaign number: 18V046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rc lacy Ford Lincoln Subaru (25 maple avenue route 9W, catskill, NY 12414), but the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hunter, NY, USA

problem #47

Jul 012016

MKZ

  • miles
Takata recall. The contact owns a 2009 Lincoln Mkz. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mtn view Ford Lincoln (301 E 20th St, chattanooga, tn) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.

- Rock Spring, GA, USA

problem #46

Apr 012016

MKZ

  • miles
Takata bags are on recall. We've been to david mcdavid Lincoln plano tx several times and they just say they don't know when my bags will be replaced. I'm afraid to let my family or friends ride with me. My car just sits.

- Plano, TX, USA

problem #45

Mar 312018

MKZ

  • miles
I received a letter July of 2016 for a recall on my car. As of today I have no other information give as to a fix or where to take my car to get the takata inflators fixed. Can I get information on this recall and when it will be fixed. Been that this can cause serious injury or death, this is very unsafe for passengers in this vehicle.

- Ft. Worth, TX, USA

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