10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
15,200 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Maserati dealer.

problem #1

May 172018

Ghibli V6

  • Automatic transmission
  • 15,196 miles

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brake system locked while driving brake system locked while driving

In 2015 I leased a Maserati Ghibli at Rusnak Pasadena CA with a 39 month lease term. On May 18, 2018 - I took my car in for an oil change service at a local dealer (Maserati Alfa Romeo Of Puente Hills, CA), the service’s done around 2:56 pm (5/18/2018). I drove the car for approximately 2-3 hours to run some errands, when all the sudden the brake system locked all wheels while we were driving on the street. Lucky, we were driving on local street at average speed of 30 mph, otherwise this sudden stop could have get us hit by other cars and/or sustaining a serious head injury resulting from a rollover car accident due to this sudden “auto brake lock”. This sudden “auto break lock” made a very loud squeaking sound and made a black track mark on the road. All three of us on the car were terrified. Our car's dash board DID NOT SHOW ANY WARNING LIGHT OR SERVICE LIGHT BEFORE OR AFTER THIS HAPPENED (Brake Melt Function).

This car is brand new when I leased it in 2015 and the current mileage around “15196” miles. Since it still under factory warranty that the car dealer will repair for free. It’s already been sitting in the dealer repair shop for almost two months now, and until today (7/5/2018) the dealer still hasn’t provide a proper explanation of what actually happened. And I don’t want to continue to drive this car, I am so concerned and worried it will happen again. It is so scary when the car stops abruptly by itself, and the part really bothers me is I don’t know when this “auto brake locking” will happen again? Without any warning sign, the worst part is the even the dealer doesn’t have an answer for this, they just changed the brake system and called it done. Maserati North America, Inc. want me just continue the lease and willing to offer one month payment for my lost. Maserati North America, Inc also wants me to sign “RELEASE AND HOLD HARMLESS AGREEMENT” so they can get away with it.

Maybe I didn't get injured physically but I am totally traumatized by this incident; I have no intention to continue the lease or drive this car ever again. I believe I have been treated inappropriately by Maserati.

Please let us know any advice that what can we do?

- acujetusa, Diamond Bar, US

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