3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,427 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
- Boynton Beach, FL, USA
The contact owns a 2014 Mazda CX-5. The contact stated that while driving at 35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the heater core. The contact was informed that the heater core needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,311.
- Fremont, CA, USA
Vehicle was at highway speed when the warning light for high engine coolant temperature came on with a warning message to stop the vehicle in a safe place. The engine stopped and I was almost hit by a semi-truck as I was struggling to move over a lane to stop on the side of the highway. Vehicle was towed to the auto shop and diagnosed with a crack in the cylinder head. There was no problems prior to this. My research has shown that this has become a common problem with this vehicle.
- Ventura, CA, USA
The engine will not turn off when pressing the start/stop button while the transmission shifter is in park.
- Rio Rancho, NM, USA
The electrical component of the car does not turn off when the vehicle is in park and the push button disengaged. Drains battery and leaves me stranded. Can-??t lock doors to prevent unwanted entry once this happens as everything is battery powered.
- Spokane, WA, USA
The vehicle remains ON when you hit the turn off switch. Sometimes it takes several jiggles of the gear shifter to turn it off. I reported it to Mazda and they said that they can't do anything. Seems to be a common issue: https://www.reddit.com/r/cars/comments/b77yli/my_2014_mazda_cx5_wont_turn_off_kind_of/ Thankfully, my car is still operating but I would like it to shut off every time the first time.
- Oakland, CA, USA
I as well as many other mazda cx5 owners have experienced the same issue where the suv will not power off when the push to start button is pressed. The suv requires you to power it back on and shut it off several times before it actually shuts down. The radio and other accessories will not shut off when the car is powered down. Resulting in serious issues possibly happening if the car is not shut down properly. Anyone could get in and start the vehicle back up if they wanted to. Stolen vehicles. Vehicles are unable to lock properly. Batteries are constantly being repurchased due to this issue.
- Houston , TX, USA
There is a defect that leads to the car not turning off property. Reading on various forums, it seems this is a very common problem in Mazda CX-5s. I have spent over $1500 recently on this car, and now this? My battery dies overnight because the car doesn't not fully shut down in park. Again, this is all over the forums. People are getting stranded. It's terribly unsafe.
- Brooklyn, NY, USA
Car will not sense that it is in park. It constantly says to put car in park when it already is. The car needs to be turned On and off several times to get it to work and one time it took 45 minutes. It happens nearly every day. It-??s been going on for months and I-??ve had 3 shops look at it. I called Mazda as well and they acted like they never heard of such a thing. Searching online it is very common with the make and model and year of the car.
- Nashvile, TN, USA
My 2014 Mazda CX5 will not shut off when I push the on/off button. I have to move the shifter from left to right real hard a couple of times, then continue to try until it finally shuts off when you push the button. It apparently is a sensor on the transmission, however I am unable to pay for this at this time. I feel that because of all the other people who have spoke about this same issue online, that Mazda should do a recall. Thank you for your consideration.
- Sarasota, FL, USA
Turn the car off--but it does not turn off. I put my foot on the brake and turning it off does not work. I have to shake and move the gear shifter aggressively for it to turn off and moving the car and reversing to get the car to turn off.
- El Paso, TX, USA
The starter ignition button will turn off the engine but fail to turn off the radio and the lights. The only way to turn it off is to repeatedly turn on the ignition button, until it turns off.
- Rodeo, CA, USA
My car has been experiencing an issue with the engine. When I turn the engine off the radio and lights remain on. And, then I have to turn the car back on and move the car from park to drive or reverse and turn the wheel this have to be multiple times sometimes about 10 times to get the car off. It has caused me to run late and a battery replacement. This is huge problem and needs to be recalled and at no charge to the customers and owners of the Mazda.
- Hyattsville, MD, USA
When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I've found that, while in park, I need to pull the gearshift hard towards the steering wheel for the car to "register" that I'm actually in park. I've read online that Mazda recognizes this is a very common problem, but won't do a recall on it. This issue has been happening for well over a year now. I'm adding an arbitrary date below.
- Chicago, IL, USA
When I turn off the engine, the electronics (lights, radio) in the car stay on and the doors won't lock if I wanted to leave the vehicle. I have to start the engine and turn it off multiple times (sometimes 20+ times) to completely shut everything off. Mazda recognizes this is a very common problem, but won't do a recall on it.
- Plano, TX, USA
The vehicle fails to turn off auxiliary power when the engine is disengaged after vehicle is in park. This prevents the vehicle from locking and results in a drained battery.
- Olathe, KS, USA
My vehicle does not completely shut off when the start button is pushed. It goes into auxiliary mode. If left the vehicle will stay running until the battery dies. This can be resolved at times by restarting the car, shifting it out of park, back into park and then shutting the car off again..this may need to be done more than once and sometimes you have to move the car a little to get it to work.
- Middlebury Center, PA, USA
The engine was in drive and the brake pedal was fully depressed. The car was stopped for at least 5 seconds- at which point the engine starts to rev, loud clunk from behind and the car jumps forward at least 5 feet. Feels as though was hit from behind. In addition, the car suddenly starts to rev up to 4000-5000 RPM while at stop and while driving locally (not highway driving)
- Ambler, PA, USA
My wife complained about how she tried to accelerate and it didn't work one random time while she was driving. I took it around the neighborhood to test it out. I wasn't even out of my block before the incident happened. I was in the middle of a turn and everything just stopped. I was going less than 10 mph when it happened. Several lights came on on the dashboard. The traction control light, the at light, the TPMS light, and the check engine light. Something bad happened and this could have killed someone had it happened on the highway. I turned the car off and on and now only the check engine light is on. I was able to drive it again at that point.
- San Antonio, TX, USA
- Bridgeton, MO, USA