3.6
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,355 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2016 Mazda Cx-5. the contact stated that after starting the vehicle, the vehicle failed to move. The brake and parking brake warning lights were illuminated. The vehicle was towed to an independent mechanic. The contact called jeff wyler eastgate Mazda (1117 oh-32, batavia, oh 45103, (513)752-3447) however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
- Amelia, OH, USA
The contact owns a 2016 Mazda CX5. The contact stated that the parking brake inadvertently engaged while driving at various speeds without warning. While driving, the contact suspected that the parking brake was still engaged. The contact exited the vehicle and smelled a burning odor coming from the rear wheels. The contact then took the vehicle to an independent mechanic who also noticed the same failure with the parking brake while driving the vehicle. The vehicle was then repaired by the independent mechanic for the parking brake failure. The manufacturer was not notified of the failure. The failure mileage was 48,784.
- Yorba Linda, CA, USA
The electric parking brake (epb) has malfunctioned. The car was parked in a level garage overnight, without the parking brake engaged. When the car was turned on the epb light came on and is flashing, as well as the brake light warning. The warning lights remain illuminated on the dash even after multiple restarts. The emergency brake is not engaged and the car seems to drive fine. However I have no emergency brake now, which is obviously a significant safety issue.
- Los Angeles, CA, USA
The contact owns a 2016 Mazda Cx-5. the contact stated that the parking brake on the vehicle was defective and the parking brake indicator remained illuminated. The contact called garlyn shelton Mazda (5700 sw H K dodgen loop #363, temple, tx 76504) and was informed that there were no recalls on the vehicle. The manufacturer was also notified and stated that there were no recalls. The vehicle was not diagnosed or repaired. The failure mileage was 33,000. The VIN was unknown.
- Temple, TX, USA
The contact owns a 2016 Mazda Cx-5. when the vehicle was started, the brake and electric parking brake warning indicators illuminated. The vehicle was taken to joe myers Mazda (713-587-9948, located at 16500 northwest fwy, houston, tx 77040) where it was diagnosed that the parking brake module needed to be replaced. The manufacturer was made aware of the failure and stated that a "safety concern" would be submitted. The vehicle was not repaired. The failure mileage was approximately 45,000.
- Houston, TX, USA
Electronic parking brake stays engaged while driving causing brakes excessive wear and brake failure. Five 2016 CX5 vehicles manufactured in same 5 month period came to dealership with same problem. Problem first detected by squeaking. Problem gets worse until difficult to stop when braking. Grumbling noise in front caused by bad bearings. Providing dealer records and parts that have been ordered. Concerned that Mazda has not addressed this issue which may not manifest itself for a year or more after purchase. Mazda is still selling the 2016 models since the 2017's have been delayed. Mazda has had rear brake problems in its previous models of CX5 but does not address issues on the 2016. Concerned that someone may be seriously hurt or killed by this braking issue. Car has been in service since November 17 2016 because suitable parts are still on order. Worried that with time parts will deteriorate again. Please see part number of the epb unit still outstanding on attachment.
- Scottsdale, AZ, USA
- Rancho Cordova, CA, USA