10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 12,148 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The contact owns a 2016 Mazda Cx-5. while driving 25 mph, the emergency indicator illuminated and beeped. The contact noticed an abnormal burning odor and observed smoke from the rear passenger side of the vehicle. The vehicle was towed to a local dealer (Mazda of olympia, 2201 carriage St sw, olympia, wa 98502) where it was diagnosed that the caliper needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not notified of the issue. The VIN was unknown. The failure mileage was 5,000.
- Olympia, WA, USA
The contact owns a 2016 Mazda Cx-5. while the vehicle was at a complete stop, the engine revved. The contact's vehicle independently surged forward and crashed into the preceding vehicle. The contact's vehicle continued to surge and crashed into a pole. The driver and passenger frontal air bags deployed. The contact sustained injures to the chest and arms, which required medical attention. A police report was filed. The vehicle was towed to an independent body garage. The manufacturer was not notified. The failure mileage was 28,000.
- Gwynn Oak, MD, USA
Body: About one month after I purchased the vehicle, the paint became brittle. There is a large rock chip, scratches on the hood, and chips on the door. Electrical: The seat heater on the driver's side turns on intermittently without the power being turned on. Transmission: The rmss continue to increase when I take my foot off of the gas at high speeds (interstate). I do not have the cruise control on. They rev about 10,000 and then come back down.
- Ankeny, IA, USA
The problem is that this vehicle allows you to turn it off being still in "D" (without even shifting it to "P"). it doesn't warn you at all if you forget to shift to "P". it has happened to me that a couple of times I have turned off the vehicle, got off of it and vehicle remains in "D", without giving you any beep of warning. The other day, I stopped/parked my vehicle in a parking slot and turned it off and I forgot to shifted to "P". it passed a couple of minutes, while I was doing my makeup and hair that the car started moving. When I realized what was happening, vehicle had already moved about 3 yards (almost out of the parking slot) luckily I was still inside the car and could brake. Should I have left the car immediately after turning it off, it has caused an accident hitting people/cars bypassing.
- Torrance, CA, USA
On 8/4/2016 in miami fl at 3:45 pm. I was waiting at a stop my foot on the breaks when the engine started self accelerating. It stopped once I put my car on neutral
- Miami, FL, USA
After pulling into a parking and entering parking space my wife attempted to stop car, with her foot on the brake the vehicle jerked forward jumping a parking bumper at an accelerated rate of speed. After jumping the bumper our Cx-5 headed toward two parked cars, she was able to turn the wheel to the right where she was then headed toward a crosswalk, between two parking lots, with a hand rail. The vehicle finally came to a stop after becoming wedged under the hand rail and bumping a parked car. Damage was to the R fender, front bumper and hood a total of $5,100 worth of damage. Vehicle was towed to dealer. Mazda would no look into what or why it happened, our insurance company sent out a member of their forensic group to investigate the problem. Nothing was found to be wrong at the time that he checked and could not duplicate as he could not drive the vehicle. This was our second Mazda and our last, moving on.
- Metairie, LA, USA
When reversing out of driveway, going from reverse to drive, the car aggressively goes forward. A jerking forward motion that causes the tires make a brief skid sound. This has happened multiple times.
- Covina, CA, USA
- Billings, MT, USA