10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 24,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2016 Mazda CX-5 passenger seat belt warning light and alarm go on when unoccupied and the -??airbag off-?? light turned off (supposed to light up if the seat is unoccupied).
- Livermore, CA, USA
The contact owned a 2016 Mazda CX-5. The contact stated while driving 35 MPH, another vehicle going 110 MPH crashed into the rear of the vehicle. The air bags failed to de[ploy. The contact hit his head against the front driver's side window and he became unconscious. The contact stated upon regaining consciousness, he noticed that he was laying flat on his back as the seat had fractured. The contact also noticed that the seat belt had fractured into two. The front of the other vehicle caught on fire and the fire expanded to the rear of the contact's vehicle. The emergency units and State police patrol assisted the contact out of the vehicle through the driver's side door. The emergency units transported the contact to the hospital, where he was informed that he had sustained head, neck, and back injuries. Additionally, the contact was informed that he had sustained a stroke on the left side of his body. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 58,000. The VIN was unavailable.
- Petersburg, VA, USA
The contact owns a 2016 Mazda Cx-5. the contact stated while driving at various speeds, the seat belt warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that there was short in the wiring harness and the module needed to be replaced. Additionally, while the mechanic was working on vehicle, the side curtain air bags inadvertently deployed. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000. Invalid VIN.
- North Pole, AK, USA
The contact owns a 2016 Mazda Cx-5. the contact stated that while driving at approximately 40 mph, the vehicle crashed into a parked vehicle however, the air bags failed to deploy. Additionally the shoulder harness also failed to prevent forward motion in the vehicle. The contact sustained a chest injury due her chest striking the steering wheel. Medical attention was not yet sought. A cardiologist was contacted and an appointment was made. A police report was filed. The vehicle was towed to an independent repair facility. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer was contacted or notified of the crash. The vehicle was not repaired. The approximate failure mileage was 15,000.
- Euless, TX, USA
The contact owns a 2016 Mazda Cx-5. the contact stated that the rear passenger side seat belt did not recoil once adjusted. The failure occurred without warning. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 22,000.
- Thomason, GA, USA
- Silverdale, WA, USA