Technical Service Bulletins (TSBs) for the 2017 CX-5 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #06-001-24

      Date Announced:
      JAN 23, 2024
      NHTSA ID:
      #10249497

      Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-004-23b

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248384

      Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-001-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235414

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #02-003-22

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210902

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-003-21-3777

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186699

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #06-003-20-3718b

      Date Announced:
      SEP 08, 2020
      NHTSA ID:
      #10180599

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179080

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177845

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-002-3705

      Date Announced:
      APR 01, 2020
      NHTSA ID:
      #10174570

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »

    • TSB #02-003-20-3677

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170814

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #06-003-19-3588

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160556

      Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. Read More »

    • TSB #06-001-19-3575

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154451

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »

    • TSB #02-004-19-3574

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10153318

      Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #04-007-18-3500

      Date Announced:
      SEP 07, 2018
      NHTSA ID:
      #10145250

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #06-002-17-3367

      Date Announced:
      AUG 22, 2017
      NHTSA ID:
      #10118471

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #06-003-19-3588

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160556

      Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. Read More »

    • TSB #06-001-18-3481

      Date Announced:
      MAY 15, 2018
      NHTSA ID:
      #10142521

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and ... Read More »

    • TSB #02-010-18-3477

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142519

      Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »

    • TSB #06-001-17-3307a

      Date Announced:
      JUN 02, 2017
      NHTSA ID:
      #10120347

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    SUSPENSION

    • TSB #02-003-23

      Date Announced:
      OCT 17, 2023
      NHTSA ID:
      #10244671

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-004-22a

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226814

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002-22

      Date Announced:
      JUL 15, 2022
      NHTSA ID:
      #10217210

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-004-22

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10213185

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002/22

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209781

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-001-21-3766

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186697

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-007-20-3729

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180597

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-003-19-3547

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153317

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-001-19-3550

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153315

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-013-18-3491

      Date Announced:
      JUL 13, 2018
      NHTSA ID:
      #10143974

      Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. Read More »

    • TSB #02-012-18-3482

      Date Announced:
      JUN 07, 2018
      NHTSA ID:
      #10143960

      Some vehicles may exhibit a clunking noise from the front coil springs when driving over bumps. The noise is due to stick-slip between the front strut bearing (1) and the coil spring (2). Read More »

    • TSB #02-005-18-3444

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134700

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #06-002-17-3367

      Date Announced:
      AUG 22, 2017
      NHTSA ID:
      #10118471

      Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »

    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002-18-3300d

      Date Announced:
      JAN 05, 2018
      NHTSA ID:
      #10129564

      Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »

    • TSB #02-009-17-3392

      Date Announced:
      NOV 10, 2017
      NHTSA ID:
      #10188481

      Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    SUSPENSION:REAR:SPRINGS:COIL SPRINGS

    • TSB #02-015-18-3499a

      Date Announced:
      NOV 30, 2018
      NHTSA ID:
      #10152375

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    • TSB #02-015-18-3499

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145246

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    BRAKES (PWS)

    • TSB #SA-003-23a

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243568

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-001-23b

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243545

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #SA-003/23

      Date Announced:
      JAN 11, 2023
      NHTSA ID:
      #10230875

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-004-22

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10226825

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #04-002-21-3809

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198568

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #04-005-20-3687a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185047

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #00-002-19-3561

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153307

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-19-3545

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153227

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142515

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »

    • TSB #04-004-18-3468

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136776

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #15-006-17-3388

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10123439

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #SA-052-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111028

      Smart City Brake Support (SCBS) frequently asked questions (FAQ) Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SA-016-24

      Date Announced:
      MAR 08, 2024
      NHTSA ID:
      #10252508

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-001-23a

      Date Announced:
      FEB 13, 2023
      NHTSA ID:
      #10232276

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-078-22

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228657

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-002-22a

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10215301

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. Read More »

    • TSB #04-002-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210905

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-005-20-3687

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173100

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #04-003-20-3668

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10171844

      Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. Read More »

    • TSB #SA-019-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170941

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-004-19-3622

      Date Announced:
      SEP 16, 2019
      NHTSA ID:
      #10165341

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #15-001-19-3517a

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10154533

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153319

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    SERVICE BRAKES, AIR:DISC:PADS

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    PARKING BRAKE

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA-042-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145254

      DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in ... Read More »

    PARKING BRAKE:ELECTRICAL

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    ENGINE (PWS)

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #01-010-19-3582

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155435

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #01-007-19-3541

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153314

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-003-19-3557

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153310

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #01-022-18-3528a

      Date Announced:
      NOV 09, 2018
      NHTSA ID:
      #10152374

      Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25?C/-13?F). NOTE: This excessive vibration does not occur if the engine mount rubber No. Read More »

    • TSB #09-037-18-3534a

      Date Announced:
      OCT 25, 2018
      NHTSA ID:
      #10148073

      Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status ... Read More »

    • TSB #01-021-18-3514a

      Date Announced:
      OCT 22, 2018
      NHTSA ID:
      #10148007

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #01-012-18-3474

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142516

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-026-18

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142533

      If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-008-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238663

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #SA-035-23

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10238695

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-023-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235584

      Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is ... Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #RF-23-01

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230865

      When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »

    • TSB #MT-004-22

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228648

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #SA-065-22

      Date Announced:
      OCT 10, 2022
      NHTSA ID:
      #10225751

      Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape during ignition ON. Read More »

    • TSB #01-012-22

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10225774

      Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufacturing process. Read More »

    • TSB #SA-044-22

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10215254

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-050-21a

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10202767

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #07-003-21-3825

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201770

      Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #MT-005-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183604

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »

    • TSB #CSP05

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183633

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #SA-005-20

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170825

      THUMPING/RATTLING NOISE FROM ENGINE COMPARTMENT: Some customers may complain about an unusual thumping/rattling noise coming from the engine compartment. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #01-019-19-3628

      Date Announced:
      NOV 26, 2019
      NHTSA ID:
      #10168785

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #01-017-19-3601

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168098

      Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No. Read More »

    • TSB #MT-003-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10166848

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #01-016-19-3627

      Date Announced:
      AUG 23, 2019
      NHTSA ID:
      #10164267

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »

    • TSB #01-010-19-3582a

      Date Announced:
      MAY 02, 2019
      NHTSA ID:
      #10160551

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-19-3548

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153312

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »

    • TSB #01-004-19-3558

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153311

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10152370

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #MT-009-18

      Date Announced:
      NOV 20, 2018
      NHTSA ID:
      #10153299

      If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2. Read More »

    • TSB #SA-029-18

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143955

      IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Read More »

    • TSB #05-004-18-3466

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136780

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #04-003-18-3455

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136775

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SA-044-22

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10215254

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      Date Announced:
      SEP 06, 2018
      NHTSA ID:
      #10145242

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #01-013-18-3478

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142517

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »

    • TSB #01-006-18-3429

      Date Announced:
      MAR 09, 2018
      NHTSA ID:
      #10134691

      When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #MT-003/22

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10209728

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #01-002/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209774

      Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Read More »

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-18-3415

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136325

      Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, OTHER

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    FUEL SYSTEM, OTHER:FUEL FILTER

    • TSB #RF-16-03R1

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10134934

      The SKYACTIV?-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV? oil filters. The unique oil filter can be identified with two white bands as shown below. Read More »

    POWER TRAIN

    • TSB #PF-24-03

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10252507

      Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-005-23a

      Date Announced:
      NOV 14, 2023
      NHTSA ID:
      #10246127

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #05-005-23

      Date Announced:
      OCT 31, 2023
      NHTSA ID:
      #10244672

      Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. Read More »

    • TSB #05-003-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238666

      Some customers may complain of a shift shock felt when shifting into 3rd, 5th and/or R range with no A/T related DTC stored. Read More »

    • TSB #05-002-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237199

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-007-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232301

      The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-007/23

      Date Announced:
      JAN 27, 2023
      NHTSA ID:
      #10230882

      The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-068-22

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225767

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #01-010-22

      Date Announced:
      SEP 26, 2022
      NHTSA ID:
      #10222564

      Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    • TSB #SA-050-21a

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10202767

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    • TSB #05-001-21-3826

      Date Announced:
      SEP 03, 2021
      NHTSA ID:
      #10201768

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #SA-032-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194714

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-033-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194782

      The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #05-005-20-3752

      Date Announced:
      NOV 03, 2020
      NHTSA ID:
      #10183592

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-053-20

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177012

      When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »

    • TSB #SA-047-20

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10174690

      Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-030-20

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171792

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #05-004-19-3466

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160555

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #05-002-18-3454

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136778

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #SA-010-18

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10134922

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #05-002-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237199

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #01-010-19-3582

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155435

      Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. Read More »

    • TSB #MT-014-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111042

      Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    POWER TRAIN:DRIVELINE:UNIVERSAL JOINT

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #03-001-19-3505b

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155436

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. Read More »

    • TSB #03-002-18-3505a

      Date Announced:
      SEP 05, 2018
      NHTSA ID:
      #10145248

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    • TSB #03-002-18-3505

      Date Announced:
      AUG 17, 2018
      NHTSA ID:
      #10144327

      Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. Read More »

    POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    POWER TRAIN:AXLE ASSEMBLY

    • TSB #05-002-19-3576

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155437

      Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. Read More »

    • TSB #SA-037-18

      Date Announced:
      AUG 15, 2018
      NHTSA ID:
      #10144334

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-008-24

      Date Announced:
      FEB 06, 2024
      NHTSA ID:
      #10251368

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-033-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237217

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-023-23

      Date Announced:
      APR 14, 2023
      NHTSA ID:
      #10235584

      Some customers may experience any of the following: Engine no start due to battery discharge Ignition cannot be turned OFF Infotainment remains ON after the ignition is turned OFF Infotainment display is blank Commander switch is ... Read More »

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-041-22c

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226930

      Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »

    • TSB #09-018-22b

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226834

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00. Read More »

    • TSB #22-01R

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226914

      Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »

    • TSB #09-003-22b

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226827

      Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #SA-075-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226924

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    • TSB #15-002-22a

      Date Announced:
      NOV 03, 2022
      NHTSA ID:
      #10226895

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #SA-066-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225761

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »

    • TSB #SA-067-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225763

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * ... Read More »

    • TSB #RF-22-01

      Date Announced:
      SEP 13, 2022
      NHTSA ID:
      #10222452

      Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-041-22

      Date Announced:
      AUG 17, 2022
      NHTSA ID:
      #10218721

      Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-22d

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10218720

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-006-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215274

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #09-018-22

      Date Announced:
      MAY 25, 2022
      NHTSA ID:
      #10213201

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-001-22c

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210842

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-001-22

      Date Announced:
      FEB 14, 2022
      NHTSA ID:
      #10208558

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206950

      Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #09-004/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206952

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #01-006-21-3779b

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205994

      Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #SA-050-21a

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10202767

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    • TSB #SA-019-21d

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201864

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-019-21c

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10201863

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #09-017-21-3808

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198571

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »

    • TSB #09-015-21-3805

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10194655

      Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #08-002-21-3788

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10189820

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #MT-001-21

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189797

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-005-21-3778

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188015

      The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188016

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-063-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179315

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-003-20

      Date Announced:
      AUG 07, 2020
      NHTSA ID:
      #10179154

      Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: ??A?A? U3003:16 (Power liftgate (PLG) control module power supply voltage low input) ??A?A? U3003:17 (Power ... Read More »

    • TSB #06-003-20-3718

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177845

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #08-001-20-3696a

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10176975

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ??A?A? DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-019-20-3686

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174589

      Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #09-031-19-3625

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163827

      After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    • TSB #09-010-19-3577

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154452

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-002-19-3542

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154454

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-006-19

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154457

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #15-001-19-3517

      Date Announced:
      JAN 30, 2019
      NHTSA ID:
      #10153340

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    • TSB #01-006-19-3549

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153313

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »

    • TSB #01-001-19-3551

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153308

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-002-19-3552

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153309

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-047-18

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153296

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #15-002-18-3502a

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153293

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152372

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153300

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #09-037-18-3534a

      Date Announced:
      OCT 25, 2018
      NHTSA ID:
      #10148073

      Some vehicles equipped with MAZDA CONNECT may exhibit the following oil maintenance monitor concerns on the center display: The wrench light (Oil Change Due message) cannot be cleared using MAZDA CONNECT/Applications/Vehicle Status ... Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-007-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145238

      Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #09-035-18-3509

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145252

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-042-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145254

      DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in ... Read More »

    • TSB #SA-036-18

      Date Announced:
      JUL 30, 2018
      NHTSA ID:
      #10143982

      MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    • TSB #15-002-18-3502

      Date Announced:
      JUL 06, 2018
      NHTSA ID:
      #10143978

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #MT-006-18

      Date Announced:
      JUL 03, 2018
      NHTSA ID:
      #10144011

      POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. Read More »

    • TSB #SA-013-18

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143954

      Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. Read More »

    • TSB #09-010-18-3440a

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143964

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #SA-006-18

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10134918

      Some customer may complain about multiple warning lights illuminated. Additional symptoms may include: Engine will not turn OFF, Power Liftgate will not open, DSM HU/CM network test failure, Any of the following DTC?s stored: This may be ... Read More »

    • TSB #MT-002-18

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10134924

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-001-18

      Date Announced:
      JAN 02, 2018
      NHTSA ID:
      #10129354

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping. Read More »

    • TSB #15-006-17-3388a

      Date Announced:
      DEC 22, 2017
      NHTSA ID:
      #10129351

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #01-001-17

      Date Announced:
      DEC 18, 2017
      NHTSA ID:
      #10185794

      Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery ... Read More »

    • TSB #MT-020-17

      Date Announced:
      NOV 09, 2017
      NHTSA ID:
      #10188491

      The MODE switch operation for the Mazda Radar Cruise Control (MRCC) system has been changed as follows: Previous - Press the MODE switch to switch to the cruise control function. Read More »

    • TSB #SA-069-17

      Date Announced:
      NOV 06, 2017
      NHTSA ID:
      #10188492

      If you receive a customer complaint of an excessive gap between decoration panel and switch panel (as shown below), repair it according to the repair procedure below. Read More »

    • TSB #MT-017-17

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10188488

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #15-006-17-3388

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10123439

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #09-017-17-3347c

      Date Announced:
      AUG 23, 2017
      NHTSA ID:
      #10118472

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-064-17

      Date Announced:
      AUG 18, 2017
      NHTSA ID:
      #10118480

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #RF-17-05

      Date Announced:
      JUL 11, 2017
      NHTSA ID:
      #10111044

      There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. Read More »

    • TSB #MT-014-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111042

      Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »

    • TSB #SA-048-17

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10111021

      In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »

    • TSB #09-019-17

      Date Announced:
      MAY 24, 2017
      NHTSA ID:
      #10186335

      Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Read More »

    • TSB #09-018-17

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10186334

      Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    • TSB #ONP07

      Date Announced:
      FEB 14, 2017
      NHTSA ID:
      #10185820

      Owner Notification program ONP07 Mazda mobile start (MMS) system Read More »

    • TSB #SA392

      Date Announced:
      FEB 08, 2017
      NHTSA ID:
      #10185817

      Stopper plates for air bag module connectors have been established as new service parts Read More »

    • TSB #RF-17-01

      Date Announced:
      JAN 23, 2017
      NHTSA ID:
      #10185810

      All models - Stopper plates for air bag module coinnectors Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    • TSB #08-004-16

      Date Announced:
      OCT 12, 2016
      NHTSA ID:
      #10185828

      M-MDS Data monitor displays incorrect air bag module resistance value. Read More »

    • TSB #SA234

      Date Announced:
      OCT 07, 2016
      NHTSA ID:
      #10186918

      New IDs software version 102.00 and Update 102.01 is now available on MS3 IDs update 102.00 and 102.01 is now available on MS3 under the "IDs/Infotainment" tab. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #08-002-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232280

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #01-008-18-3451

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134928

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-009-18-3452

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134929

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    • TSB #SA-049-17

      Date Announced:
      JUN 13, 2017
      NHTSA ID:
      #10111022

      There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #SA-050-23

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241637

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #15-001-19-3517a

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10154533

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    • TSB #09-009-19-3566

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153339

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-002-18-3410

      Date Announced:
      JAN 09, 2018
      NHTSA ID:
      #10129566

      After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-064-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111039

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    • TSB #SA-061-17

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10111036

      In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is? 2017 Mazda North American Operations, U.S.A. Read More »

    • TSB #09-019-17

      Date Announced:
      MAY 24, 2017
      NHTSA ID:
      #10186335

      Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some new instrument clusters are in the factory mode setting. Read More »

    • TSB #09018173351

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10118129

      Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    • TSB #09-018-17

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10186334

      Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #09-024-22

      Date Announced:
      JUL 18, 2022
      NHTSA ID:
      #10217209

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SA-001-22b

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209746

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-008-21

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186810

      DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-017-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134945

      Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108. Read More »

    • TSB #SA-016-18

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134944

      If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version. Read More »

    • TSB #09-010-18-3440

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10134694

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #09-001-18-3387a

      Date Announced:
      FEB 22, 2018
      NHTSA ID:
      #10136368

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-003-18-3405a

      Date Announced:
      JAN 16, 2018
      NHTSA ID:
      #10129569

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #09-003-18-3405

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10129567

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "NewDestination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #SA-036-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10118754

      IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #09-017-17-3347b

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10120373

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #RF-17-05

      Date Announced:
      JUL 11, 2017
      NHTSA ID:
      #10111044

      There is a minor error with the Controller Programming instructions included with the accessory remote start kit C960-V7-620. In the current "Registration (programming) of the controller" instructions, step 5 shows an incorrect image. Read More »

    • TSB #MT-014-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111042

      Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »

    • TSB #SA-048-17

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10111021

      In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS). Read More »

    • TSB #09-017-17-3347a

      Date Announced:
      JUN 05, 2017
      NHTSA ID:
      #10120348

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-046-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10116229

      An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system. Read More »

    • TSB #09017173346

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10118128

      All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #08-002-17-3312

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10111004

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    • TSB #SA385

      Date Announced:
      FEB 08, 2017
      NHTSA ID:
      #10185813

      If you experience issues with the current version of ID's such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    EXTERIOR LIGHTING

    • TSB #09-041-23

      Date Announced:
      NOV 27, 2023
      NHTSA ID:
      #10246208

      Some customers may complain that the headlights get foggy or have water spots inside. This concern may be caused by the anti-fog coating not preventing inner condensation under certain situations. Read More »

    • TSB #09-019-23

      Date Announced:
      APR 12, 2023
      NHTSA ID:
      #10235418

      Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-014-19-3581

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154532

      Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. Read More »

    • TSB #15-001-19-3517a

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10154533

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    • TSB #09-003-19-3555

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153332

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #SA-064-17

      Date Announced:
      AUG 18, 2017
      NHTSA ID:
      #10118480

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #SA-057-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111033

      High Beam Control (HBC) system frequently asked questions (FAQ) Read More »

    • TSB #09-008-17-3324

      Date Announced:
      MAR 09, 2017
      NHTSA ID:
      #10111011

      Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #SA-066-17

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10118751

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-014-19-3581

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154532

      Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. Read More »

    • TSB #09-032-18-3483

      Date Announced:
      AUG 13, 2018
      NHTSA ID:
      #10144331

      Some customers may complain of foggy rear combination lights (as shown below) after a car wash or heavy rain. This concern may be caused by water entering into the rear combination lights through the ventilation tubes. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    VISIBILITY

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #SA-010-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232304

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #09-010-19-3624

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163825

      Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection. Read More »

    • TSB #RF-18-01R1

      Date Announced:
      JUN 18, 2018
      NHTSA ID:
      #10144008

      If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67-Y30E). Read More »

    VISIBILITY:WINDSHIELD

    • TSB #SA-051-20

      Date Announced:
      MAY 11, 2020
      NHTSA ID:
      #10176054

      Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction. Read More »

    • TSB #SA-058-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111034

      CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-040-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198691

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    VISIBILITY:REARVIEW MIRRORS/DEVICES

    • TSB #MT-007-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144012

      ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    AIR BAGS

    • TSB #08-002-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232280

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #08-003-22

      Date Announced:
      APR 26, 2022
      NHTSA ID:
      #10210918

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. Read More »

    • TSB #SA-042-21

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198685

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    • TSB #08-001-20-3696a

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10176975

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. ??A?A? DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    • TSB #08-001-19-3544

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153329

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #08-001-18-3457

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136784

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #01-001-17

      Date Announced:
      DEC 18, 2017
      NHTSA ID:
      #10185794

      Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery ... Read More »

    • TSB #MT-018-17

      Date Announced:
      NOV 09, 2017
      NHTSA ID:
      #10188489

      Some customers may complain about: PASSENGER Seat Belt and PASS AIRBAG OFF indicator lights ON (A). Front seat warmers ON (B) and cannot be turned OFF.No DTC's are stored in memory. Read More »

    • TSB #08-002-17-3312

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10111004

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT

    • TSB #08-002-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232280

      Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classification sensor internal signal output unstable). Read More »

    SEAT BELTS

    • TSB #MT-018-17

      Date Announced:
      NOV 09, 2017
      NHTSA ID:
      #10188489

      Some customers may complain about: PASSENGER Seat Belt and PASS AIRBAG OFF indicator lights ON (A). Front seat warmers ON (B) and cannot be turned OFF.No DTC's are stored in memory. Read More »

    SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

    • TSB #SA-027-18

      Date Announced:
      MAY 23, 2018
      NHTSA ID:
      #10142534

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    STRUCTURE

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-039-23

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240496

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #SA-008-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225724

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-003-22a

      Date Announced:
      JUN 06, 2022
      NHTSA ID:
      #10215303

      Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #SA-008-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208567

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #09-009-21-3759a

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206004

      Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. Read More »

    • TSB #09-028-21-3748a

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206007

      Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers may complain about a whistling noise heard from the top of the A-pillar area and/or the top of windshield area when driving at ... Read More »

    • TSB #09-016-21-3797c

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203727

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-033-21-3847

      Date Announced:
      NOV 10, 2021
      NHTSA ID:
      #10203728

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-028-21-3748

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201775

      Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. Read More »

    • TSB #09-016-21-3797b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201771

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-016-21-3797a

      Date Announced:
      JUL 12, 2021
      NHTSA ID:
      #10199715

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-016-21-3797

      Date Announced:
      MAY 27, 2021
      NHTSA ID:
      #10194656

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-009-21-3759

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189822

      Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. Read More »

    • TSB #09-008-21-3791

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10189821

      Some customers may notice the flock finishing on the door sash molding is peeled off (as shown below) when opening the frozen door. Read More »

    • TSB #09-028-20-3733

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180665

      Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-034-19-3617

      Date Announced:
      AUG 30, 2019
      NHTSA ID:
      #10164279

      Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. Read More »

    • TSB #09-015-19-3578

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155441

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-008-19-3565

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153338

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #02-015-18-3499

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10145246

      Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. Read More »

    • TSB #SA-013-18

      Date Announced:
      JUN 06, 2018
      NHTSA ID:
      #10143954

      Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. Read More »

    • TSB #09-014-18-3443

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134702

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #02-009-17-3392

      Date Announced:
      NOV 10, 2017
      NHTSA ID:
      #10188481

      Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold. Read More »

    • TSB #SA-069-17

      Date Announced:
      NOV 06, 2017
      NHTSA ID:
      #10188492

      If you receive a customer complaint of an excessive gap between decoration panel and switch panel (as shown below), repair it according to the repair procedure below. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #MT-009-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10186339

      Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts. Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #09-039-18-3520

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152377

      Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving through snow and/or ice. This may be caused by snow and/or ice accumulation under cover No. 2. Read More »

    STRUCTURE:BODY

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #09-040-18-3537

      Date Announced:
      NOV 09, 2018
      NHTSA ID:
      #10152378

      Some customers may notice the flock finishing on the door sash molding is peeled off when opening the frozen door. This concern may be caused by insufficient durability due to an improper production process of the door sash moldings. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #09-034-19-3617

      Date Announced:
      AUG 30, 2019
      NHTSA ID:
      #10164279

      Some vehicles may exhibit cracking (1) at the lower part of the rear side, rear door garnish (2). This concern is caused by excess stress applied to the rear door garnish. Read More »

    • TSB #09-015-19-3578

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155441

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #09-030-18-3484

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144329

      Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. Read More »

    • TSB #SA-062-17

      Date Announced:
      JUL 19, 2017
      NHTSA ID:
      #10111037

      On some 2017 CX-5s, the Accessory Lighted Door Sill Trim Plate (DSTP) accessory may not light up after installation. This is likely caused by an incorrect magnet location. Read More »

    • TSB #SA-042-17

      Date Announced:
      MAR 24, 2017
      NHTSA ID:
      #10099445

      ON SOME 2017 CX-5 VEHICLES, THE DRIVERS DOOR IS SLIGHTLY HARDER TO CLOSE THAN THE OTHER DOORS. THIS OCCURS WHEN ALL THE OTHER DOORS AND WINDOWS ARE FULLY CLOSED. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-006-24

      Date Announced:
      FEB 02, 2024
      NHTSA ID:
      #10251363

      Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing ... Read More »

    • TSB #09-015-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210936

      Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces ... Read More »

    • TSB #MT-006-18

      Date Announced:
      JUL 03, 2018
      NHTSA ID:
      #10144011

      POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-024-18

      Date Announced:
      MAY 03, 2018
      NHTSA ID:
      #10142531

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #09-021-18-3459

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136788

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-006-24

      Date Announced:
      FEB 02, 2024
      NHTSA ID:
      #10251363

      Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing ... Read More »

    • TSB #09-004-22a

      Date Announced:
      AUG 08, 2022
      NHTSA ID:
      #10218727

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-050-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218719

      Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. Read More »

    • TSB #09-015-22

      Date Announced:
      APR 19, 2022
      NHTSA ID:
      #10210936

      Some vehicles may exhibit corrosion on the liftgate lock striker. This may be caused by water penetrating from micro cracks existing on the lock striker's coating surface that reacts with zinc contained in the undercoating and produces ... Read More »

    • TSB #09-004/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206952

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #09-015-21-3805

      Date Announced:
      MAY 25, 2021
      NHTSA ID:
      #10194655

      Some CX-5 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #09-019-20-3686

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174589

      Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-034-18-3430

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144333

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    TIRES

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #04-003-19-3589a

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162012

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #04-003-19-3589

      Date Announced:
      APR 25, 2019
      NHTSA ID:
      #10159277

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #SA-073-17

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10188496

      Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. Read More »

    WHEELS

    • TSB #SA-022-24

      Date Announced:
      APR 10, 2024
      NHTSA ID:
      #10254191

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-031-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237215

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-21-3769a

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199714

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-002-21-3769

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186698

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #02-004-20-3685

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171843

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #04-003-19-3589a

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162012

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #04-003-19-3589

      Date Announced:
      APR 25, 2019
      NHTSA ID:
      #10159277

      Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-19-3546

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153316

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #02-008-18-3467

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136774

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-073-17

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10188496

      Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. Read More »

    TRAILER HITCHES

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #SA-003-18

      Date Announced:
      FEB 06, 2018
      NHTSA ID:
      #10134915

      Some repair kits (p/n 0000-8E-R09) for Recall 1617K (2017 CX-5 - EQUIPPED WITH A GENUINE MAZDA ACCESSORY TRAILER - HITCH HARNESS) may contain an extra wire harness (shown below). Read More »

    SEATS

    • TSB #09-002-20-3667

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10170660

      Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. Read More »

    • TSB #09-020-19-3524a

      Date Announced:
      AUG 12, 2019
      NHTSA ID:
      #10163826

      Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. Read More »

    • TSB #09-020-19-3524

      Date Announced:
      APR 30, 2019
      NHTSA ID:
      #10159280

      Some customer may complain of warping on the driver seat cushion trim, which may cause poor appearance complaints. Read More »

    • TSB #09-006-19-3563

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153335

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-015-18-3445a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148069

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-013-18-3434

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134697

      Some customers may complain about the driver and/or passenger rear side seat cushion trim (1) coming off the seat cushion frame. The front seat cushion trim (bottom rear) is attached to the seat cushion frame using a hook. Read More »

    • TSB #09-015-18-3445

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134698

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #09-016-18-3428

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134705

      Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than ... Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #MT-018-17

      Date Announced:
      NOV 09, 2017
      NHTSA ID:
      #10188489

      Some customers may complain about: PASSENGER Seat Belt and PASS AIRBAG OFF indicator lights ON (A). Front seat warmers ON (B) and cannot be turned OFF.No DTC's are stored in memory. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #15-004-21-3835

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203735

      NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #15-001-19-3517a

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10154533

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #SA-056-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111032

      Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ) Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM

    • TSB #MT-016-17

      Date Announced:
      OCT 18, 2017
      NHTSA ID:
      #10125469

      The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with ... Read More »

    • TSB #SA-066-17

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10118751

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #SA-003-19

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153305

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    • TSB #15-002-18-3502

      Date Announced:
      JUL 06, 2018
      NHTSA ID:
      #10143978

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    • TSB #SA-014-18

      Date Announced:
      MAR 07, 2018
      NHTSA ID:
      #10134942

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: The ... Read More »

    • TSB #15-001-18-3369

      Date Announced:
      JAN 18, 2018
      NHTSA ID:
      #10129571

      Some customers may experience the following symptom relating to the Forward Sensing Camera (FSC)with DTC C1001:92 [Forward sensing camera (FSC) poor field of view] stored in memory.When the visibility out the windshieldis poor (i.e. Read More »

    LANE DEPARTURE

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #15-001-19-3517a

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10154533

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    • TSB #RF-18-01R1

      Date Announced:
      JUN 18, 2018
      NHTSA ID:
      #10144008

      If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67-Y30E). Read More »

    • TSB #SA-053-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111029

      Lane Departure Warning System (LDWS) frequently asked questions (FAQ) Read More »

    LANE DEPARTURE: WARNING

    • TSB #SA-023-18

      Date Announced:
      MAY 01, 2018
      NHTSA ID:
      #10142530

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-013-18

      Date Announced:
      MAR 06, 2018
      NHTSA ID:
      #10134941

      Some customer's may complain that the blind spot monitoring (BSM) is not operating, and the key ON bulb check is OK with no DTCs stored in memory. Read More »

    • TSB #SA-054-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111030

      Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ) Read More »

    BACK OVER PREVENTION

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-032-19-3579

      Date Announced:
      AUG 16, 2019
      NHTSA ID:
      #10164045

      Some customers may experience improper operation of the rear parking system with beep sounds coming from the rear parking sensor when there are no obstacles behind the vehicle. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #08-004-16

      Date Announced:
      OCT 12, 2016
      NHTSA ID:
      #10185828

      M-MDS Data monitor displays incorrect air bag module resistance value. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #15-006-17-3388

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10123439

      Some customers may complain about one or more warning lights ON when they start the vehicle during hot weather. Read More »

    INTERIOR LIGHTING

    • TSB #SA-062-17

      Date Announced:
      JUL 19, 2017
      NHTSA ID:
      #10111037

      On some 2017 CX-5s, the Accessory Lighted Door Sill Trim Plate (DSTP) accessory may not light up after installation. This is likely caused by an incorrect magnet location. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    EQUIPMENT

    • TSB #SA-008-24

      Date Announced:
      FEB 06, 2024
      NHTSA ID:
      #10251368

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #RF-22-01R3

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10230864

      This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-23a

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10230870

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #RF-22-01R2

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230863

      This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-23

      Date Announced:
      JAN 03, 2023
      NHTSA ID:
      #10230869

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #SA-016-22a

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10228651

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-041-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215250

      Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #09-003-22a

      Date Announced:
      JUN 06, 2022
      NHTSA ID:
      #10215303

      Some vehicles may exhibit the following malfunctions: - The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-016-22

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210847

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #02-002/22

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209781

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #09-003/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206950

      Some vehicles may exhibit the following malfunctions: 1. The film on the center display is peeling off, as shown in the illustration below. This may be caused by cleaning the center display surface. Read More »

    • TSB #15-002/22

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10206958

      Some vehicles may exhibit either or both of the following symptoms. 1. The SCBS warning light is illuminated with DTC U045A:68 [FORWARD SENSING CAMERA (FSC)]. U045A:68 Error signal received from parking assist unit 2. Read More »

    • TSB #15-001/22

      Date Announced:
      JAN 12, 2022
      NHTSA ID:
      #10206955

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-016-21-3797c

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203727

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #SA-019-21e

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203768

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #SA-050-21a

      Date Announced:
      OCT 14, 2021
      NHTSA ID:
      #10202767

      Some customers may complain about an unusual thumping / rattling noise coming from the engine compartment. Read More »

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    • TSB #SA-019-21d

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201864

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #09-028-21-3748

      Date Announced:
      SEP 17, 2021
      NHTSA ID:
      #10201775

      Some customers may complain about a whistling noise heard from the top of the A-pillar area when driving at highway speeds. Read More »

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #09-016-21-3797b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201771

      Some vehicles may exhibit rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between the front door edge and the rear door weatherstrip, which rubs/damages the paint during vehicle operation ... Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-003-21-3825

      Date Announced:
      SEP 10, 2021
      NHTSA ID:
      #10201770

      Some vehicles may exhibit a squeaking noise from the blower motor while it is operating. This is caused by burrs that were not trimmed completely in the manufacturing process of the blower motor. Read More »

    • TSB #SA-019-21c

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10201863

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #09-021-21-3818

      Date Announced:
      JUL 08, 2021
      NHTSA ID:
      #10199634

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    • TSB #SA-030-21a

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198673

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »

    • TSB #SA-041-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198689

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #09-017-21-3808

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198571

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »

    • TSB #SA-034-21

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194891

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-030-21

      Date Announced:
      MAY 04, 2021
      NHTSA ID:
      #10194762

      Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-029-21

      Date Announced:
      APR 26, 2021
      NHTSA ID:
      #10191538

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay??A?A? / Android Auto??A?A?, but it can be activated using MDARS. Read More »

    • TSB #SA-019-21a

      Date Announced:
      APR 08, 2021
      NHTSA ID:
      #10190971

      MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #07-001-21-3775

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186701

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-004-20c

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185181

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #CSP05

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183633

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #SA-069-20

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182121

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »

    • TSB #09-028-20-3733

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180665

      Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Read More »

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #09-019-20-3686

      Date Announced:
      APR 29, 2020
      NHTSA ID:
      #10174589

      Some customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #04-005-20-3687

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173100

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #SA-026-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171787

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth??A?, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #SA-005-20

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170825

      THUMPING/RATTLING NOISE FROM ENGINE COMPARTMENT: Some customers may complain about an unusual thumping/rattling noise coming from the engine compartment. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #01-017-19-3601

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168098

      Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No. Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-031-19-3625

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163827

      After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #SA-029-19a

      Date Announced:
      JUL 31, 2019
      NHTSA ID:
      #10163334

      The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-027-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10162027

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-013-19

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10159201

      MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #09-007-19-3564a

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10153337

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-001-19a

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153303

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #00-001-19-3560

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153306

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-005-19-3562

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153334

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-007-19-3564

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153336

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-004-19-3543

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153333

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #SA-001-19

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153302

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-001-19-3553

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153330

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-050-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10153298

      Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Read More »

    • TSB #SA-005-18

      Date Announced:
      DEC 07, 2018
      NHTSA ID:
      #10153294

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    • TSB #09-010-18-3440b

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153289

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153301

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #01-022-18-3528a

      Date Announced:
      NOV 09, 2018
      NHTSA ID:
      #10152374

      Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25?C/-13?F). NOTE: This excessive vibration does not occur if the engine mount rubber No. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #SA-034-18

      Date Announced:
      JUL 16, 2018
      NHTSA ID:
      #10143980

      MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-031-18

      Date Announced:
      JUN 27, 2018
      NHTSA ID:
      #10143957

      When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Read More »

    • TSB #09-020-18-3458a

      Date Announced:
      JUN 20, 2018
      NHTSA ID:
      #10143965

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-027-18-3420

      Date Announced:
      JUN 01, 2018
      NHTSA ID:
      #10143966

      Some vehicles may have a broken trunk board (2) strap (1). This may be caused by insufficient strap cover strength. To eliminate this concern, the material of the strap cover has been changed to increase the strength. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #01-011-18-3456

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136772

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #00-001-18-3446

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134699

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-008-18

      Date Announced:
      FEB 20, 2018
      NHTSA ID:
      #10134920

      Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #SA-073-17

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10188496

      Mazda is incorporating a "Direct" type TPMS, which is unlike the previous "Indirect" type system. With the "Direct" type TPMS........ ? there is no TPMS switch on the dashboard. It is no longer needed. Read More »

    • TSB #02-009-17-3392

      Date Announced:
      NOV 10, 2017
      NHTSA ID:
      #10188481

      Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold. Read More »

    • TSB #MT-018-17

      Date Announced:
      NOV 09, 2017
      NHTSA ID:
      #10188489

      Some customers may complain about: PASSENGER Seat Belt and PASS AIRBAG OFF indicator lights ON (A). Front seat warmers ON (B) and cannot be turned OFF.No DTC's are stored in memory. Read More »

    • TSB #SA-069-17

      Date Announced:
      NOV 06, 2017
      NHTSA ID:
      #10188492

      If you receive a customer complaint of an excessive gap between decoration panel and switch panel (as shown below), repair it according to the repair procedure below. Read More »

    • TSB #MT-017-17

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10188488

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #MT-009-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10186339

      Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts. Read More »

    • TSB #MT-005-17

      Date Announced:
      MAR 27, 2017
      NHTSA ID:
      #10098386

      SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION. Read More »

    • TSB #SA-037-17

      Date Announced:
      FEB 27, 2017
      NHTSA ID:
      #10186323

      RECALL 0516J UPDATED REPAIR PROCEDURE Read More »

    • TSB #SA385

      Date Announced:
      FEB 08, 2017
      NHTSA ID:
      #10185813

      If you experience issues with the current version of ID's such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues and are working to resolve them. Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    • TSB #00-004-16-3237

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10092487

      RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »

    • TSB #MTI_1111

      Date Announced:
      AUG 10, 2016
      NHTSA ID:
      #10084949

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #09-028-23

      Date Announced:
      JUL 07, 2023
      NHTSA ID:
      #10240399

      Some CX-5 and CX-30 customers may find that the liftgate does not close when pressing the power liftgate (PLG) rear switch (A) located on the interior liftgate trim. This may be caused by PLG switch corrosion. Read More »

    • TSB #SA-016-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233669

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-008-21

      Date Announced:
      JAN 25, 2021
      NHTSA ID:
      #10186810

      DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added. Read More »

    • TSB #SA-026-20a

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177005

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-012-20-3681

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171849

      Some customers may complain about a high frequency noise (like a mosquito sound) while the active driving display is in the flip-up position. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #MT-008-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144013

      ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing. Read More »

    • TSB #09-020-18-3458

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136787

      Some vehicles may exhibit BLUETOOTH? hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH? hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »

    • TSB #MT-001-18

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134932

      When installing a navigation SD card, the center display may show error message "Invalid SD Card". Read More »

    • TSB #SA-036-17

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10118754

      IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »

    • TSB #SA-065-17

      Date Announced:
      AUG 10, 2017
      NHTSA ID:
      #10118479

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth?, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, ... Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-063-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111038

      Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »

    • TSB #SA-049-17

      Date Announced:
      JUN 13, 2017
      NHTSA ID:
      #10111022

      There are a few issues with the accessory C960-V7-620 remote start kit instructions. In the current ?Registration (programming) of the controller? instructions, step 5shows an incorrect image. The function button is the lower button. Read More »

    • TSB #09-017-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10186333

      Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Read More »

    • TSB #08-002-17-3312

      Date Announced:
      MAR 01, 2017
      NHTSA ID:
      #10111004

      When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-005-18

      Date Announced:
      FEB 08, 2018
      NHTSA ID:
      #10134917

      Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #09-003-18-3405b

      Date Announced:
      MAR 05, 2018
      NHTSA ID:
      #10134690

      Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. Read More »

    • TSB #09-001-18-3387

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10129565

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SA-001-23a

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10230870

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #RF-22-01R2

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230863

      This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just the screen. Read More »

    • TSB #SA-001-23

      Date Announced:
      JAN 03, 2023
      NHTSA ID:
      #10230869

      Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: ... Read More »

    • TSB #SA-041-22c

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226930

      Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be stored * Spider Cracks * White ... Read More »

    • TSB #SA-041-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215250

      Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit. Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-021-21-3818a

      Date Announced:
      AUG 06, 2021
      NHTSA ID:
      #10200528

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    • TSB #09-017-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10186333

      Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    • TSB #22-01R

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226914

      Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the global shortage of semiconductors. Read More »

    • TSB #RF-22-01

      Date Announced:
      SEP 13, 2022
      NHTSA ID:
      #10222452

      Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace just the screen. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    EQUIPMENT:OTHER:LABELS

    • TSB #RF-18-01R1

      Date Announced:
      JUN 18, 2018
      NHTSA ID:
      #10144008

      If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67-Y30E). Read More »

    • TSB #RF-18-01

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10134935

      If one of the blind spot monitoring (BSM) control modules has to be replaced on a 2017-2018 CX-5, inspect the labels (1) and (2) on the modules (P/N KB8C-67Y30E). Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SA-014-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209761

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #MT-003/22

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10209728

      Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-036-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173228

      The owner??A?A?s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »

    • TSB #SA-034-20

      Date Announced:
      FEB 28, 2020
      NHTSA ID:
      #10171836

      DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Workshop Manual. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134921

      The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Read More »

    • TSB #SA-001-18

      Date Announced:
      JAN 04, 2018
      NHTSA ID:
      #10129353

      The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. Read More »

    • TSB #MT-021-17

      Date Announced:
      DEC 05, 2017
      NHTSA ID:
      #10129368

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-041-17

      Date Announced:
      MAR 16, 2017
      NHTSA ID:
      #10099444

      PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. Read More »

    • TSB #SA-040-17

      Date Announced:
      MAR 10, 2017
      NHTSA ID:
      #10099443

      SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SA-027-24

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254187

      Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #02-002/22

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209781

      Some customers may complain about oil seepage or oil leakage from the rear shock absorbers. This concern may be due to a lack of sealing performance. Read More »

    • TSB #15-004-21-3835

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203735

      NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »

    • TSB #SA-019-21e

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203768

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »

    • TSB #15-003-21-3828

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201776

      Some vehicles equipped with Blind Spot Monitoring (BSM) may experience a BSM indicator light on the outer door mirror, even if there is no vehicle in the alert (blind spot) area. NOTE: This concern occurs only after a cold start. Read More »

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-017-21-3808

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198571

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #09-028-20-3733

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180665

      Some vehicles may have a loose rear bumper reflector without any visible external damage to the rear bumper cover. Read More »

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #09-015-20-3698b

      Date Announced:
      JUN 03, 2020
      NHTSA ID:
      #10176977

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #09-015-20-3698

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174583

      Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. Read More »

    • TSB #04-005-20-3687

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173100

      Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-002-20-3667

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10170660

      Some customer may complain of warping on the driver and/or passenger side seat cushion trim, which may cause poor appearance complaints. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #01-017-19-3601

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168098

      Some customers may complain about a vibration through the driver and passenger seats at idle in (D)rive and (R)everse when the engine rpm drops down to 550. This vibration is caused by: 1.5L The No.3 and No. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #15-002-19-3542a

      Date Announced:
      MAR 22, 2019
      NHTSA ID:
      #10155440

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #15-001-19-3517a

      Date Announced:
      MAR 04, 2019
      NHTSA ID:
      #10154533

      Some vehicles may experience a SBS/SCBS, LAS/LDWS and/or ADAPTIVE LED headlight /HBC warning light on with the DTC U0155:00 stored in memory. The warning lights may stay on while these functions are deactivated. Read More »

    • TSB #09-002-19-3554

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153331

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »

    • TSB #09-019-18-3450

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134703

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #MT-015-17

      Date Announced:
      JUL 26, 2017
      NHTSA ID:
      #10111043

      Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-064-17

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10111039

      Some customers may complain about one or more warning lights on when they start the vehicle during hot weather. The combination of warning lights mentioned by the customer may include: SCBS, LDWS, HBC. Read More »

    • TSB #MT-009-17

      Date Announced:
      MAY 15, 2017
      NHTSA ID:
      #10116230

      Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts. Read More »

    • TSB #MT-003-17

      Date Announced:
      MAR 06, 2017
      NHTSA ID:
      #10098384

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-004-21-3830

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202689

      Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-18-3432

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136782

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-007-17-3384

      Date Announced:
      SEP 08, 2017
      NHTSA ID:
      #10120384

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. Read More »

    UNKNOWN OR OTHER

    • TSB #SA-027-24

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254187

      Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »